Advisor, Health Systems and Services (CO)

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 144,460 USD and 186,252 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The primary objective of the Department of Health Systems and Services is to strengthen health systems based on Primary Health Care, supporting universal health coverage. Its work encompasses the following areas: strengthening of health systems governance for social protection in health; strengthening of regulatory frameworks and financial protection for progressive realization of the right to health; organizing people-centered, integrated health service delivery; promoting access to and rational use of quality, safe, and effective health technologies; strengthening national health research systems, and promoting the integration of scientific knowledge into health care, health policies, and technical cooperation; and developing human resources for health.

DESCRIPTION OF DUTIES

Under the direct supervision of the PAHO/WHO Representative (PWR), and the technical guidance of the Director, Health Systems and Services (HSS), the incumbent is responsible for, but not necessarily limited to the following assigned duties:

1. Advise and collaborate on the development, implementation, and evaluation of technical cooperation programs in the areas of health governance, health policy and systems development, health services organization and management supporting universal health coverage, health migration, organization of health services within emergency situations;
2. Collaborate with the planning, implementation and evaluation of the humanitarian response;
3. Coordinate the Strategic Fund/Revolving Fund team at the Country Office;
4. Define, implement and monitor the technical cooperation intended to reinforce the regulatory capacity of the country;
5. Promote and support the establishment of policies, norms and standards for the design, organization and functional programming and operation of health systems based on primary health care, supporting universal health coverage, integrated health services networks including hospital and other health facilities and services, and public health infrastructure and services;
6. Provide technical cooperation for the development of health services, with emphasis on primary health care supporting universal health coverage;
7. Support the governance and development of social protection systems and other institutional and nongovernmental sectors, in the context of national health policies and plans, as part of the development and strengthening of the steering role of the sector and health care systems;
8. Collaborate in the organization and management of health systems and services, and their units with an emphasis on the reorganization and reorientation of the health sector and central and local health systems;
9. Implement, monitor, and evaluate sectoral projects aimed at achieving efficiency, effectiveness, improved quality, and sustainability of national health services and systems;
10. Advise on decision-making processes regarding collective options for, and implementation of, programs for universal access to quality care. Support the implementation of plans to strengthen national health information systems and participate in health systems and services research to inform policy and decision-making, while facilitating the dissemination of knowledge and information;
11. Collaborate in the development and implementation of programs to strengthen the steering and coordination role of the ministries of health in all dimensions.
12. Promote the health system research agenda, supporting the ability to gather evidence and report, document and public good practices and lessons learned;
13. Contribute to the identification and targeting of health inequities and the inclusion of vulnerable groups to ensure equitable access to quality health services;
14. Contribute to the development, planning, and training of Human Resources in Health aimed at increasing the efficiency, effectiveness and quality of the workforce, and organize, conduct, or facilitate capacity-building activities;
15. Provide advice and technical support to every component related to quality of care and the health services infrastructure (nursing, drugs, and medicine, support and logistic services, diagnostic and therapeutic, health information system including vital statistics and medical records) and priority programs based on family and community approach;
16. Coordinate the development of technical cooperation in the areas of oral health, ocular health, rehabilitation, essential medicines and health technologies, emergency healthcare services, and emergency and disaster preparedness;
17. Disseminate up-to-date knowledge and findings in the various areas of specialization; advise on the introduction and transfer of experiences and technologies through capacity-building processes and inter-country collaboration;
18. Support the development and consolidation of the information system to assist in the decision-making processes and provide the necessary information on the health situation and trends in order to contribute to the consolidation of the strategic administration processes and the effective and efficient management of health services;
19. Cooperate with WHO, regional and country offices, PAHO/WHO Collaborating Centers, international cooperation agencies, inter-governmental and non-governmental organizations, private sector and other relevant stakeholders, in order to develop alliances and networks that promote access to quality primary care services, particularly for those most in need;
20. Collaborate in the preparation of the Representation´s Biennial Work Plan (BWP) and the execution of international cooperation, including the analysis of political, technical and socioeconomic realities;
21. Oversee multi-functional technical program activities involving a broad and complex range of public health programs, in close coordination and consultation with technical Departments in Headquarters; manage multiple projects and programs; develop and implement strategies and plans for meeting the approved biennial work plan of the Country;
22. Contribute to the coordination of delivery of the Organization’s technical cooperation and financial assistance, working as part of the team of consultants assigned to the Representative Office;
23. When called upon to directly supervise staff, establish clear work objectives, conduct timely and effective performance appraisals, provide coaching and feedback, and support staff development opportunities;
24. Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education****:

Essential: A university degree in one of the health, social or management sciences with a master’s degree in public health, health systems and services administration or management from a recognized university.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), the list can be accessed through the link: http://www.whed.net/.

Experience****:

Essential: Nine years of combined national and international experience in areas related to health systems development, health services delivery, extension of health care services to underserved populations/areas and developing strategies to overcome barriers to accessing health care services. Experience should also include management of health care services at either the facility or systems levels.

SKILLS****:

PAHO Competencies:

• Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
• Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity. Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
• Teamwork****: Collaborate and cooperate with others. Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team.
• Communication: Express oneself clearly when speaking/Write Effectively/ Share knowledge. Foresees communication needs of audience and targets message accordingly. Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views. Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.
• Producing Results: Work efficiently and independently/Take responsibility. Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs. Aligns projects with Organization’s mission and objectives. Proactively engages in projects and initiatives, accepting demanding goals, in line with Organizational Strategies and Program of Work. Demonstrates accountability for work of team and sets an example, while explicitly articulating lessons learnt for own and team’s benefit.
• Moving forward in a changing environment: Propose change/Adapt to change - Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations. Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team’s results. Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team’s work processes and results; demonstrates commitment to Organizational change initiatives.
• Ensuring effective use of resources: Strategize and set clear objectives/Monitor progress and use resources well. Sets specific, measurable, attainable, realistic and timely objectives for own team and/or the Organization; systematically analyses and anticipates priority projects for own team and allocates necessary resources to achieve them; identifies the cross-Organizational resources needed for large- scale projects in line with key Organizational objectives. Anticipates foreseeable changes and adapts own and team’s projects in the face of unforeseen circumstances and/ or challenges; creates measures and criteria to monitor progress of overall projects against key Organizational objectives; creates cost-effective solutions for the Organization.
• Building and promoting partnerships across the Organization and beyond - Develop networks and partnerships and encourage collaboration - Builds and negotiates strategic partnerships and alliances with a wide range of key stakeholders to ensure Organizational results and success. Creates innovative opportunities for promoting synergies inside and outside the Organization to improve Organizational success.

Technical Expertise:

• Knowledge and skills in the areas of organization, management (including planning, financing, organization, staffing, directing and controlling) and provision of health care services (including primary, secondary, and tertiary care and public health services), and in strengthening primary health care-based health systems. Competencies in regulation, financing and public health functions, extension of health care services to underserved populations/areas, equity in access to health care services, quality of health services, and strategies to overcome barriers to accessing health care services.
• Knowledge and proficiency in management of health systems/services research, as well as competencies development in the area of public health.
• Knowledge and skills in the formulation of technical cooperation interventions and in the development of criteria and instruments for evaluating program interventions.
• Knowledge and skills in policy analysis and project formulation, leadership and regulatory functions, financing and extension of social protection in health, public health functions and services, purchasing of services, educational development, human resources management, and operations research in primary health care services.
• Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

Languages:

Very good knowledge of Spanish or English, with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT Skills:

Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

REMUNERATION

Annual Salary****: (Net of taxes)

US$75,602 post adjustment

Post Adjustment****: 62.4% of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities. PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution. PAHO is committed to workforce diversity.

PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance). Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy.

Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world. All applicants are required to complete an on-line profile.

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post. The post description is the official documentation for organization purposes.