Administrative Support

This opening expired 28 days ago. Do not try to apply for this job.

WHO - World Health Organization

Open positions at WHO
Logo of WHO

Application deadline 28 days ago: Friday 26 Apr 2024 at 21:59 UTC

Open application form


This is a G-3 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 3 years of experience, depending on education. More about G-3 contracts.


To provide leadership and action and to support Member States in attaining a greater level of awareness for the promotion of health and the prevention of premature death and disability by addressing key health-related social, environmental and behavioral risk factors and determinants. This programme will respond to the needs of the population in the aspects of lifestyle approach, health environment, public education, family care, and related health systems.


Under the general supervision and guidance of the Head of Office, the incumbent performs the following duties:

  1. To provide support to staff members within the Department for the organization of one or more of the following: meetings, workshops, seminars, etc. e.g. photocopying documents and preparing briefing files, including labels and dividers, collecting documentation from various sources.
  2. To type correspondence, format documents, tables and reports from plain and corrected copies, dictating machine, forms, handwritten or rough drafts and printed matter. Reviewing and correcting style, spelling and presentation in line with WHO and departmental styles.
  3. To maintain correspondence logs, and update manuals, files and simple office records.
  4. To answer telephone calls, responding to routine queries and/or forwarding such to the appropriate staff members, as necessary.
  5. Using GSM, to assist with the preparation of travel authorizations, flight and hotel reservations.
  6. As requested and/or instructed, to obtain documents and information from departmental and cluster staff, and from other clusters, programmes and agencies/institutions, and disseminate such information as required.
  7. To maintain, in close collaboration with colleagues, a comprehensive filing system for all documents, reports, presentations and other materials related to meetings, seminars and workshops and other areas of work, including related lists to facilitate searches.
  8. During meeting, workshops, seminars and other, to provide assistance and backup to colleagues in the department/programme.
  9. To perform other related duties as required or instructed, including providing secretarial support to other areas of work and teams or the department as necessary.



Essential: Completion of secondary education or equivalent Desirable: University degree in relevant areas. Special secretarial or clerical training.


Essential: At least two years' experience in a clerical experience in an administrative/office environment. Desirable: Relevant experience in WHO, another United Nations agency or other international organizations. Experience in Oracle-based or other enterprise resource planning (ERP) systems.


  • Thorough knowledge of office procedures.
  • Detailed-oriented person.
  • Ability to discern routine from non-routine.
  • Ability to draft correspondence, summary of meetings and notes for the records.
  • Good computer skills, including ability or willingness to work on web-based resources, and ability to adapt to various software applications.
  • Ability to work harmoniously as a member of the team, adapt to diverse educational and cultural backgrounds, and maintain a high standard of personal conduct.

WHO Competencies

Enhanced WHO Global Competency Model: who-enhanced-competence.pdf

Teamwork Respecting and promoting individual and cultural differences Communication Producing results Knowing and managing yourself

Use of Language Skills

Essential: Expert knowledge of English.

Other Skills:

  • Normal office environment.
  • Ability to operate PC and good knowledge of Microsoft applications.
  • Knowledge of GSM/Oracle or enterprise resource planning (ERP) applications is an asset.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at KRW 42,499,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level

  • Only candidates under serious consideration will be contacted.

  • A written test and/or an asynchronous video assessment may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

  • The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( are strongly encouraged to apply.

  • Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • For information on WHO's operations please visit:

  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

  • Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

  • This is a local staff position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

  • In case the website does not display properly, please retry by:

    • (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox);
    • (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or
    • (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates
  • Interested candidates are strongly encouraged to apply on-line. For assessment of your application, please ensure that - your profile on Stellis is properly completed and updated;

    • all required details regarding your qualifications, education and training are provided;
    • all experience records are entered with elaboration on tasks performed at the time.
    • Kindly note that CV/PHFs inserted via LinkedIn are not accessible.
Added 1 month ago - Updated 29 days ago - Source: