Job Description

Job Overview:

The Administrative Assistant is a support position working with the Wichita Operations Department to support and facilitate collaboration between programs, admin, finance, and general operations. There will be responsibilities in the areas of HR, communication, vendor and general IRC staff relationships and various administration duties. The Administrative Assistant reports to the Operations Coordinator.

Major Responsibilities:

Responsibilities include, but are not limited to:

· Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.

· Welcome staff, clients and guests by greeting them, in person or on the telephone, with a warm and friendly demeanor;

· Treat all staff, clients and guests with respect, professionalism, kindness and dignity;

· Answer or refer inquiries from clients and guests to the appropriate staff person;

· Regularly check voicemail system and send messages to appropriate staff person for follow up;

· Maintain up-to-date information on front desk processes and procedures as well as lobby bulletin boards with up-to-date information/flyers, and a safe and clean reception area;

· Participate in staff development activities and fully engage as a member of the team;

· Support with various office-related logistics such as restocking supplies, ordering new office supplies, and finding items required by various staff members

· Support with any minor office logistics and security including light maintenance (identify maintenance needs, liaise with and/or orient repair person, coordinate with cleaning company on needs, etc.) and organization (key-making, ensure alarm is on/off, etc.)

· Engage with vendors who provide office supplies, various visibility items (business cards, office signs, etc.), printing materials, and related office materials and admin needs

· Support HR duties as assigned, including paperwork and filing to support organization and proper documentation of various HR-related tasks

· Other related duties as assigned.

Job Requirements:

Education:

· High school diploma or GED required.

Work Experience:

· Minimum 1 year of directly related professional experience required.

· Experience working directly with clients and customers through external-facing, customer service-related position

Demonstrated Skills & Competencies:

· Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to carry out responsibilities in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.

· Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.

· Demonstrated success working and communicating effectively in a multi-cultural environment.

· Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.

· Attention to detail and accuracy in work product.

· Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.

· Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Working Environment:

· Standard office environment.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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