Administrative Assistant

Provide secretarial and administrative support for Protection programs.

ICRC - International Committee of the Red Cross

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Overview

Provide secretarial and administrative support for Protection programs.

You have:

Two years' experience in a secretarial position.
High school diploma or equivalent training. University degree or equivalent certification an asset.
Excellent command of English.
Computer skills, including Microsoft Office suite (Excel in particular) and SharePoint.
Strongly motivated by humanitarian work.
Able to work under pressure in a potentially dangerous environment.

Contract

This is a Fixed Term contract. More about Fixed Term contracts.

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Details

What we do

Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.

In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people – helping those who need it most, regardless of who they are and what side of the front line they are on.

We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.

Our values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Purpose

Administrative Assistant provides secretarial and/or administrative support.

Reports to (role)

Protection Coordinator

Accountabilities & functional responsibilities

Handles clearances, SIM payments, petty cash, and maintains annual financial tracking systems for Protection programs (Forensic, RFL, and Detention).
Coordinates with the Cooperation Department to secure SRCS clearances, verify supporting documentation, and ensure compliance with financial rules.
Consolidates field requests for voice/data services, manages Working Advances, and processes payments to providers like Zain and Sudani.
Manages supply requests (SRs) via IRIS, tracks material delivery with Logistics, and organizes stationery distribution for Protection staff.
Prepares and uploads signed donation certificates into the TS system and shares them with the Khartoum (KHA) data team for filing.
Collects inputs for monthly RMM forecasts, maintains tracking sheets, and coordinates schedules and logistics for trilateral meetings.
Organizes events, training, and roundtables (including technical setups), and assists with briefing/debriefing incoming and outgoing Protection staff.
Provides simple English/Arabic translation and interpretation for meetings, phone calls, and texts for the Protection Coordination team.
Manages filing systems, updates timelines and charts, handles secretarial tasks (photocopying, stock management), and assists with hotline enquiries.
Opens, prepares, and manages tracing mail (bordereau) to and from various ICRC offices globally, supporting the Nairobi-based data administrator.

Desired profile and skills

Strongly motivated by humanitarian work
Able to work under pressure in a potentially dangerous environment

Certifications / Education required

High school diploma or equivalent training. University degree or equivalent certification an asset.
Excellent command of English
Computer skills, including Microsoft Office suite (Excel in particular) and SharePoint.

Professional experience required

Two years' experience in a secretarial position.

What we offer

Rewarding work in a humanitarian and multicultural environment.
Competitive employment package with medical insurance.
In-house training opportunities for personal development.

Additional information

Type of role: National Staff
Working rate: 100%
Location: Port Sudan
Type of contract: Fix-term contract (Extendable)
Length of assignment: Six months (Extendable)
Application deadline: 16 August 2026
Desired starting date: November 2026

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Potential interview questions

Describe a time when you had to manage multiple competing priorities. How did you ensure timely completion?	The interviewer wants to understand your organizational skills and how you handle pressure.	Discuss specific strategies you used to prioritize tasks and meet deadlines.
How do you ensure accuracy and attention to detail in your work?	Accuracy is crucial in administrative roles, and the employer wants to hear about your methods.	Pro members can see the explanation.
Give an example of when you had to communicate complex information to someone. How did you approach it?	Pro members can see the explanation.	Pro members can see the explanation.
How do you handle confidential information?	Pro members can see the explanation.	Pro members can see the explanation.
Describe your experience with financial tracking systems. How do you maintain accuracy?	Pro members can see the explanation.	Pro members can see the explanation.
Can you explain a challenging situation you faced in your previous job and how you resolved it?	Pro members can see the explanation.	Pro members can see the explanation.
What role do you think teamwork plays in your job as an administrative assistant?	Pro members can see the explanation.	Pro members can see the explanation.
How do you prioritize your tasks when everything seems urgent?	Pro members can see the explanation.	Pro members can see the explanation.