Administrative Assistant
Assist in administrative support and travel arrangements.
Overview
Assist in administrative support and travel arrangements.
You have:
- Excellent oral and written skills; excellent drafting, formulation, reporting skills.
- Excellent interpersonal skills; culturally and socially sensitive.
- Ability to work effectively in a multicultural team of international and national personnel.
- Solid overall computer literacy, including proficiency in various Microsoft Office applications.
- Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.
- Have affinity with or interest in Health and Well-being, volunteerism as a mechanism for durable development.
Contract
This is a UNV contract. More about UNV contracts.
Under the supervision of the Operations Officer and general guidance of the WHO Representative, work is performed in a typical office environment. Work is assigned by supervisor who gives instructions on non-routine matters. Routine tasks are performed independently. Work is reviewed upon completion for overall accuracy, timeliness and attainment of objectives. Established guidelines are available and work environment is reasonably well structured. However, there may be unusual situations in which the incumbent may be required to interpret existing procedures to develop a particular course of action.
Under the direct supervision of the Operations Officer, the UN Volunteer will undertake the following tasks: 1. Assists in preparing and processing travel requests for team members using GSM/BMS systems, arrange for visa issuance, security clearance, flight and hotel bookings, follows up travel related issues of national and international missions. 2. Receive visitors and telephone calls with tact and discretion, prioritizing according to the importance and/or urgency, and provide background information redirecting as appropriate. 3. Contributes to the initiation of contracts and requisitions for goods and services in GSM/BMS systems, monitoring and recording receipt of deliverables and initiation and monitoring of payments as needed. 4. Liaise with staff, contractors and service providers to address any outstanding issues. 5. Supports the establishment and maintenance of electronic files and controlled reference materials 6. Maintain a record of incoming queries/correspondence, determine priority, bring to the attention of the responsible staff member and follow up on action and response. 7. As part of the team, provide administrative and operational support for in-person and virtual meetings, seminars and workshops including the preparation of correspondence and documentation as needed. 8. Brief colleagues on general office administrative process. Assist/replace administrative staff in the team and perform other related duties as required. Participate in field visits, if required
• Accountability • Teamwork • Communication • Ethics and values • Integrity • Respect for diversity • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organising • Professionalism • Self-management
• Excellent oral and written skills; excellent drafting, formulation, reporting skills. • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, and authorities at different levels; familiarity with tools and approaches of communications for development. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. • Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines. • Have affinity with or interest in Health and Well-being, volunteerism as a mechanism for durable development, and the UN system.
Rabat, the capital, is a peaceful city. People are friendly to visitors. Services in terms of banking, transportation, health and communications are easily available. Road network is good both in terms of spread and quality of the roads. Public transportation in is limited. Taxis are relatively cheap and easily available. There are a number of shopping malls, restaurants, gyms, and cinemas although COVID19 sanitary measures are in application. A large variety of accommodation options can be found. There are no specific security threats.
Entitlements for UN Volunteers: 1. Pre-assignment Entry lump sum: USD 350 Relocation costs: USD 175 at the beginning and end of the assignment, if the duty station is outside commuting distance (as determined by UNV) 2. During Assignment Volunteer Living Allowance (VLA): MAD 13,179.16 per month Learning: Access to UNV’s learning and career development resources Annual leave: 2.5 days per month Insurance: Comprehensive coverage for health, life, and malicious acts for the UN Volunteer, as well as health insurance for up to three eligible dependents (subject to eligibility criteria as per the Conditions of Service) 3. End of Assignment Exit lump sum: USD 120 per month served, payable upon successful completion of the assignment
Potential interview questions
| Describe a time you had to manage several travel requests simultaneously. | This question assesses your ability to handle administrative tasks under pressure. | Provide examples of how you prioritized requests and ensured timely arrangements. |
| How do you handle communication with various stakeholders in a diverse working environment? | The interviewer wants to gauge your interpersonal communication skills. | Pro members can see the explanation. |
| Can you give an example of when you had to adjust to a significant change at work? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to ensure accuracy in your work tasks? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to work with limited supervision. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you approach conflict resolution in a team environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| What tools and technologies do you find most effective for managing administrative tasks? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain how you prioritize tasks when dealing with multiple deadlines. | Pro members can see the explanation. | Pro members can see the explanation. |