Administrative and Program Assistant (Bilingual Secretary)

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AU Values

• Respect for Diversity and TeamWork • Think Africa Above all • Transparency and Accountability • Integrity and Impartiality • Efficiency and Professionalism • Information and Knowledge Sharing

Organization Information

Reports to: Director, Trade in Goods & Competition Directorate/Department: Trade in Goods & Competition Number of Direct Reports: 0 Number of Indirect Reports: 0 Job Grade: GSA5 Contract Type: Regular Location: Accra, Ghana

Purpose of Job

To provide secretarial and clerical support services in at least two AU official working languages to the assigned supervisor for its effective functioning.

Main Functions

• Draft and proofread documents, reports, correspondences, messages, queries, etc in two AU official working languages as may be assigned by supervisors;
• Respond to and screen various correspondences such as telephone calls, e-mail messages and ensure follow up with supervisors and partners,
• Attend visitors and staff and provide them with basic information on relevant issues and procedures;
• Maintain a proper filing and recording system for all incoming and outgoing correspondences and documents.
• Provide timely operational support.
• Implement operational activities as scheduled and report.
• Assist in the follow up of logistical arrangements, activity implementation and provision of updates.
• Liaise effectively with internal and external stakeholders.
• Follow up meeting decisions and correspondence outcomes and ensure their implementation.
• Prepare routine office communication and assist in compiling data and information for reporting purposes.
• Assist in the creation, improvement and maintenance of record and retrieval systems

Specific Responsibilities

• Keep an up to date diary of appointments for supervisors;
• Provide day to day routine administrative supports to various work units of the assigned Department / Division / Units;
• Keep equipment in use in good condition and report on defects for maintenance and other necessary action;
• Ensure availability of stationery stock, equipment and furniture in offices assigned;
• Perform reception services where required;
• Type and proofread documents, reports, correspondences, messages, queries, etc. in two of the African Union working languages as may be required by assigned supervisors;
• Draft responses to routine correspondences for the signature of the supervisors;
• Receive guests/visitors/Staff and provide them with basic information on relevant issues and procedures;
• Maintain a proper filing and recording system for all incoming and outgoing correspondences and documents;
• Answer and screen telephone calls/E-mail messages and ensure follow up with supervisors and partners;
• Keep an up-o-date diary of appointments for supervisors and other senior Staff
• Keep equipment in use in good condition and report on defects for maintenance and other necessary action;
• Provide day-to-day routine administrative supports to various work units of the assigned Divisions and Units;
• Perform any other relevant duties and responsibility as may be assigned.

Academic Requirements and Relevant Experience

• Diploma in Administrative Services, Office Management, Secretarial and Clerical related studies with 3 years of relevant bilingual secretarial work experience in public organization, diplomatic mission, international organization or international non-governmental organizations.
• Candidates who are holder of bachelor’s degree in Administrative Services, Office Management, Secretarial and Clerical related studies are required to have a minimum of 2 years of relevant bilingual secretarial work experience in public organization, diplomatic mission, international organization or international non-governmental organizations

Required Skills

• Excellent knowledge of computer office applications such as Word, Excel, Outlook and Power Point
• Sound planning and organizational skills -Good interpersonal skills
• Strong communication ability both orally and in writing
• Excellent team player and able to work in a multi-cultural environment;
• Decision maker, firm yet flexible, confident;
• Be able to manage stress.
• Strong personality but friendly, polite and patient;
• Work quickly, accurately and efficiently, meeting tight deadlines;
• Be able to work unsupervised on your own initiative;
• Proficiency in one of the AU official working languages (French, English, Portuguese, Swahili, Spanish, and Arabic) and fluency in another AU language(s) is an added advantage

Leadership Competencies

Flexibility

Risk Awareness and Compliance

Core Competencies

Accountability awareness and Compliance..

Teamwork and Collaboration..

Learning Orientation..

Communicating Clearly;

Functional Competencies

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EQUAL OPPORTUNITY:

The African Union Commission is an equal opportunity employer, and qualified women are strongly encouraged to apply.

TERM OF CONTRACT AND START DATE:

This position is a regular 3-year contract, with the first 12 months being a probationary period. Thereafter, the contract is renewable for a further two years, subject to satisfactory performance and achievements.

SALARY:

As an indication, the base salary for this position is US$15,758.00 (GSA 5, Step 1) per year. In addition to this salary, other benefits are provided, such as a post allowance (48% of the base salary), a housing allowance (US$16,813.44 per year), and a tuition allowance (100% of tuition fees and other related expenses up to a maximum of US$10,000 per child per year) for international staff and US$3,330 per child per year for local staff.

Applications must be submitted no later than 23:59 GMT on 18 July 2026

-Only candidates who meet all job requirements and are selected for interviews will be contacted.

-Consideration will be given only to those candidates who have submitted a fully completed online application with a curriculum vitae (CV), an African passport, and the required academic qualifications, such as Diplomas, Bachelor's degrees, Master's degrees and any relevant certificate in line with the area of expertise. -Candidates from less represented countries within the African Union are strongly encouraged to apply for positions that fit their profiles. These countries include Algeria, Angola, Cape Verde, Central African Republic, Comoros, Egypt, Equatorial Guinea, Eritrea, Eswatini, Guinea, Guinea-Bissau, Liberia, Libya, Madagascar, Mali, Morocco, Namibia, Niger, Sahrawi D.R., Sao Tome and Principe., Seychelles, Somalia and Tunisia.

Requisition ID: 3012