Administration Officer (Protocol), SC-10
Lead quality, customer-focused administrative services for efficient food assistance.
Overview
Lead quality, customer-focused administrative services for efficient food assistance.
You have:
- Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration.
- Fluency (level C) in the English language and the duty station's language, if different.
- Experience in administration and applying this to all activities.
- Experience managing small teams of staff with related areas of expertise.
- Experience providing support in leading projects and input into function policies.
Vacancy Announcement
JOB TITLE: Administration Officer (Protocol), SC 10 - Re-advertised
Number of openings: 01
Contract Type: Service Contract
Post holder reports to Chief, MSDI, Infrastructure and Facilities Management
Duration: 12 months
Duty Station (City, Country): Kyiv, Ukraine
ABOUT WFP
The United Nations World Food Programme (WFP) is the 2020 Nobel Peace Prize Laureate. We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability, and prosperity for people recovering from conflict, disasters, and the impact of climate change.
Our response to emergencies - saving lives and livelihoods either through direct assistance or by strengthening country capacities – remains at the heart of our operations, especially as humanitarian needs become increasingly complex and protracted.
JOB PURPOSE
To lead the delivery of quality, customer-focused, value-for-money administrative services that enable staff in country/location operations to deliver food assistance to beneficiaries, in line with WFP’s strategy.
ACCOUNTABILITIES/DELIVERABLES/ RESPONSIBILITIES:
Develop and implement WFP regional/country plans, including administrative processes, aligned with regional and wider WFP strategies and policies to facilitate efficient and effective administration services.
Develop annual plans, contribute to longer term strategies and improvements to policies, systems and procedures to ensure services provided support WFP strategic objectives and are in compliance with corporate policies, standards, regulations and processes.
Manage and/or carry out complex data analysis to provide management and clients with the accurate information and reports for efficient planning and decision-making.
Manage the existing resources in the area of responsibility (e.g. WFP managed facilities, assets and travel management, etc.) and estimate new requirements aiming at efficiency, cost-effectiveness and timeliness of operations and services.
Facilitate the compliance of the services provided (e.g. WFP managed facilities, assets and travel management, etc.) with the corporate Occupational Safety and Health Policy and provide recommendations to the management on any improvements/changes, when required.
Promote a culture of environmental sustainability throughout WFP by role modelling actions that drive sustainability in all administrative activities.
Manage and motivate a multicultural team(s), provide coaching, training and guidance as required to ensure appropriate development and enable high performance.
Build productive partnerships with WFP stakeholders, other UN agencies and local government offices.
Strengthen the capacity of WFP staff and partners through the delivery of trainings, workshops, daily interaction, etc. for efficient and effective delivery of food assistance to beneficiaries.
Contribute to preparedness actions such as risk analysis, and contingency planning, monitoring the management of risks, and reporting on actions taken.
- Other as required
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Experience Required
- Has gained experience in administration and applies this to all activities.
- Has managed small teams of staff with related areas of expertise.
- Has provided support in leading projects and input into function policies.
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Education:
Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses
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Language:
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National Professional: Fluency (level C) in the English language and the duty station’s language, if different.
DEADLINE FOR APPLICATIONS
Monday, 08 August 2022
Potential interview questions
| Can you describe a time when you had to implement a new administrative process? | This question assesses your ability to manage and implement changes effectively. | Provide a specific example, focusing on the actions you took and the outcome. |
| Tell me about a challenging team management situation you faced. | The interviewer wants to understand your conflict resolution and team leadership skills. | Pro members can see the explanation. |
| How do you ensure compliance with organizational policies in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe an experience where you had to analyze data for decision-making. | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to promote sustainability in your workplace? | Pro members can see the explanation. | Pro members can see the explanation. |