The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

the Position:

The Administration Officer is responsible for implementing the Administration procedures, policies, and supporting NRC Palestine Country Office staff and visitors including office and guest houses management.

Qualifications

Professional competencies

Minimum of 3 years of relevant experience in an Administration role.
Previous experience working in complex and volatile contexts.
Fluent in English and Arabic both written and verbal.
Proficient in MS office (Word, Excel, PowerPoint, Outlook).

What we Offer?

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise.

You will be working in our Office in Jerusalem,

This position is Grade (05) Step (01). Salary & Benefits are based on Jerusalem Duty Station.

Reports to: HR/Admin Manager.

Recruiter: Judeh Hussein

Contract Duration: Open-ended contract.

E-mail: PS.Recruitment@nrc.no

If you are interested to apply for this position, please check the full Job Description: 20240105_Administration Officer -Jerusalem PS_Final (1).docx

Applications are only accepted if submitted through NRC website.

Applications won't be considered without a Resume and a Cover Letter in English.

For more information about NRC's work in Palestine, please check: factsheet_palestine_may2023.pdf (nrc.no)

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Responsibilities

Specific responsibilities:

Ensure all SOPs and policies related to the offices and guesthouses administration in place are relevant.
Responsible for developing, updating, and communicating welcome packs for visitors and new national and international joiners.
Management of offices and residences including supervision of cleaners, cleaning, maintenance, ensuring functioning and securing office equipment’s.
Management of office consumables (cleaning supplies, stationery) replenishment, storage, stock releases.
Management of lease agreements for all premises (office, guesthouse(s), and apartments), in coordination with Logistics department.
Arrange transport and accommodation for visitors and staff in residences and hotels, from booking to billing.
Support the shipping of personal luggage of expatriates.
Prepare and consolidate administration related reports.
Responsible for premises utilities payments and tracking, reconcile payments for expatriates and coordinate payments with Finance and Logistics.
Work closely with international staff and Program departments on administrative matters

Apply now

Potential interview questions

Can you describe a time when you had to manage multiple administrative tasks at once?	This assesses your ability to handle a high workload and prioritize effectively.	Share a specific instance where you successfully managed several tasks by prioritizing tasks and optimizing your time.
How do you ensure compliance with administrative policies in a diverse organization?	This gauges your understanding of policy adherence in a multicultural context.	Pro members can see the explanation.
What strategies do you use to maintain a welcoming environment for visitors and new staff?	Pro members can see the explanation.	Pro members can see the explanation.
Can you provide an example of how you've supported staff logistics in your previous roles?	Pro members can see the explanation.	Pro members can see the explanation.
What methods do you use to track and manage office supplies efficiently?	Pro members can see the explanation.	Pro members can see the explanation.