Administration Intern - Online Course Moderator

Assist OSAA in course moderation and participant support.

This opening expired 3 months ago. Do not try to apply for this job.

UN OSAA - Office of the Special Adviser on Africa

Open positions at UN OSAA / Open positions at UN
Logo of UN OSAA

Application deadline 3 months ago: Wednesday 18 Feb 2026 at 04:59 UTC

Open application form

Overview

Assist OSAA in course moderation and participant support.

You have:

  • Be enrolled in or have completed a graduate school programme or be enrolled in the final academic year of a first university degree programme.
  • Fluency in English is required; knowledge of French is desirable.
  • Familiarity with online course moderation platforms.
  • Experience applying analytical frameworks to policy design.
  • Familiarity with the African development context.

Contract

This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.

Work Location

Remote or in person - This internship is designed to be in-person and full-time (35 hours) but can be adjusted based on request by the successful candidate.

Expected duration

6 months

Duties and Responsibilities

The Office of the Special Adviser on Africa (OSAA) is an entity within the secretariat of the UN and was established in 2003. It is unique in that it is dedicated specifically to the Africa region and focuses on Africa's priorities and international support to Africa's development. OSAA's core functions are advisory, advocacy, coordination and monitoring. The Office works with all parts of the UN system in an effort to ensure coherence in the critical work of the UN on the inter-related issues of peace, security and development in Africa. In particular, the intern will report to the Head of Office, OUSG-OSAA and will perform the following functions. • General Course Moderation: -Assist in monitoring course participant queries and discussion forums. -Support the identification and flagging of technical issues for action by the UNSCC technical team. -Assist in flagging substantive policy or content questions requiring OSAA input. -Provide administrative support in coordinating responses to participant inquiries. • Activity Submission Review: -Assist in reviewing and assessing participant submissions against established analytical frameworks and course criteria. -Support the evaluation of activity responses for quality and alignment with course objectives. -Assist in organizing and categorizing participant contributions for review. • Documentation and Reporting Support: -Assist in preparing summaries of participant engagement patterns and common themes. -Support the documentation of moderation activities and identified issues. -Provide technical input for improving moderation processes and participant guidance materials.

Qualifications/special skills

Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s degree or equivalent). Applicants to the UN Internship Programme are not required to have professional work. experience. However, a field of study that is closely related to the type of internship that you are applying for is required.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required; knowledge of French is desirable. Knowledge of another official United Nations language is an advantage.

Additional Information

Familiarity with online course moderation platforms, experience applying analytical frameworks to policy design and familiarity with the African development context.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Potential interview questions

Describe your experience with online course moderation. The interviewer wants to assess your familiarity and skills in managing online courses. Discuss specific platforms you've used and your role in course moderation.
How would you handle technical issues during an online course? The interviewer is interested in your problem-solving skills and ability to maintain participant engagement. Pro members can see the explanation.
What strategies would you use to evaluate participant submissions? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you documented participant engagement in a project? Pro members can see the explanation. Pro members can see the explanation.
What do you know about the African development context and its challenges? Pro members can see the explanation. Pro members can see the explanation.
Explain your proficiency in languages other than English. Pro members can see the explanation. Pro members can see the explanation.
How do you prioritize tasks when overseeing course moderation responsibilities? Pro members can see the explanation. Pro members can see the explanation.
Why are you interested in interning with the OSAA specifically? Pro members can see the explanation. Pro members can see the explanation.
Added 3 months ago - Updated 3 months ago - Source: careers.un.org