Administration Associate SSA6

Join WFP Sudan's Administration team to provide client-focused administration services.

This opening expired 5 years ago. Do not try to apply for this job.

WFP - World Food Programme

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Application deadline 5 years ago: Sunday 20 Dec 2020 at 22:59 UTC

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Overview

Join WFP Sudan's Administration team to provide client-focused administration services.

You have:

  • Completion of secondary school education. A post-secondary certificate in the related functional area.
  • Five or more years of progressively responsible work experience in general administration.
  • Fluency in both English and Arabic language.

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

Would you like to join WFP Sudan’s Administarion team to coordinate and provide high quality, client-focused and value-for-money oriented administration services.? Are you ready to provide guidance to new staff members and to the design and delivery of specialised services that will change and save the lives of the most vulnerable people in Sudan? If yes, this opportunity is for you.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

HOW TO APPLY?

To apply, please create a personal account and fill out the profile form with your personal information at http://www1.wfp.org/careers/job-openings . If you are an internal applicant, apply through your E-Recruitment profile.

In the application form, ensure filling the mandatory sections, attaching your CV, answering the pre-screening questions and agreeing on the legal statement before submitting your application.

Selection of staff is made on a competitive basis on account of potential and performance. All applicants will undergo a rigorous process which includes screening against job requirements, a technical test, and a panel interview.

Talented women are encouraged to apply

We look for applicants with the highest integrity and professionalism who share our humanitarian values. We commit to promote diversity, gender parity and equality between men and women.

WFP strives to build a work environment that is safe and respectful, and free of sexual harassment and abuse of authority. We believe in open communication, and every individual at WFP is treated with respect regardless of gender, age, ethnicity, religious and political beliefs, etc.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The Job holders report to a Head of Unit, Chief or Administration Officer.

At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders have a level of expertise and knowledge to adapt and contribute to the development of systems and processes in order to continually improve the level of support provided. Job holders are expected to manage resources and coach and coordinate a team of support staff.

JOB PURPOSE

To coordinate and provide high quality, client-focused and value-for-money oriented administration services.

KEY ACCOUNTABILITIES (not all-inclusive)

  1. Verify resource requirements in the area of responsibility (WFP facilities, assets, light vehicle fleet, etc.), and assist in the identification of new requirements to facilitate efficiency and cost-effectiveness of operations and services.
  2. Responsible for provision of services such as facilities management, travel, protocol and light vehicle management related, etc., reporting any discrepancies to the supervisor for consistent and timely delivery of services, to ensure the provision of a safe and comfortable working environment for WFP staff.
  3. Support the production of various data and compile and prepare reports in order to contribute to the provision of accurate information for informative decision-making and to support the effective and timely management of WFP resources.
  4. Contribute to planning, monitoring and processing administrative actions related to procurement, finance, human resources, etc., including contracts with external vendors to ensure all data is accurately and timely recorded, processed in WFP corporate systems and any operational issues addressed.
  5. Adapt and update administrative processes, supporting the implementation of operating procedures, in order to contribute to the continuous improvement of administration services in the area of responsibility.
  6. Answer a range of queries related to the provision of administrative services in order to support the resolution of daily issues.
  7. Coordinate the activities of a team of staff working in the area, to ensure individual and team objectives are met in compliance with all relevant regulations, policies, and procedures, and performance plan.
  8. Provide training and guidance to staff in interpretation of administrative procedures, policies, processes, and use of corporate systems to ensure consistency and efficiency of services provided to all clients.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area.

Experience: Five or more years of progressively responsible work experience in general administration .

Language: Fluency in both English & Arabic language.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

  • Has demonstrated a sound understanding of WFP administrative operating standards and awareness of international humanitarian development issues through day to day work.
  • Has provided ad-hoc guidance to new staff members.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Business Support Services & Reporting Applies strong ability to identify country level requirements and develop customer focused solutions and action plans. Communicates data-based findings in a highly impactful way that is tailored to the audience. Internal Controls & Risk Management Utilises understanding of risk management approaches and internal controls to monitor projects and programmes to confirm regulatory compliance, ensure data integrity and ensure client satisfaction. Resource Management Monitors trends in staffing and resource usage to anticipate and escalate potential issues to programme leaders and key clients. Specialised Knowledge in Administrative Services Demonstrates a broad or specialist knowledge of administration best practices, techniques and processes, and a good grasp of WFP standards, processes, and infrastructure in area of responsibility; applies this to ensure the provision of efficient and effective administration services. Customer Focus Monitors and supervises administrative work against the established standards and protocols for service excellence. Ensures that customer problems are identified and resolved.

DEADLINE FOR APPLICATIONS

Deadline for application is 21 December 2020.

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Qualified female applicants are especially encouraged to apply

  • This positions is open to ONLY Sudanese nationals and those authorized to live and work in Sudan according to Sudanese regulations.
  • WFP does not charge any fee at any stage of its recruitment process.
  • WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

Potential interview questions

Can you provide an example of how you have managed a difficult situation in administration? This question assesses your problem-solving and conflict resolution skills. Discuss a specific situation where you successfully resolved an issue, focusing on your approach and the outcome.
Describe a time when you had to coordinate multiple administrative tasks. The interviewer wants to know about your organizational skills and ability to prioritize tasks. Pro members can see the explanation.
How do you ensure compliance with administrative processes? Pro members can see the explanation. Pro members can see the explanation.
What experience do you have in providing guidance to new staff? Pro members can see the explanation. Pro members can see the explanation.
How do you handle unexpected challenges in administrative tasks? Pro members can see the explanation. Pro members can see the explanation.
Added 5 years ago - Updated 1 year ago - Source: wfp.org