Accountability to the Affected People (AAP) Coordinator

Overview

Oversee AAP mechanisms to ensure timely client feedback collection and reporting.

You have:

• MA/MS or BA/BS Degree in social work, social science or related field of study
• Minimum of 5 years of experience in humanitarian aid
• Extensive expertise in delivering accountability mechanisms
• Ability to package and communicate complex topics through written reports and presentations
• Excellent facilitation skills
• Strong understanding of safe feedback collection methods
• Ability to handle multiple tasks with self-initiative

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

We won’t stop until we are all equal.

The Opportunity

The position holder will be responsible for AAP mechanisms (including those built to hold account, take account, and give account, covering both proactive and reactive channels) are well coordinated across sectors and partners, with a focus on ensuring that client feedback is regularly collected, analysed, and responded to in a timely manner. Also ensures that reports on AAP and on data collected from AAP efforts are regularly generated and used to inform design and delivery of the project. As needed, the AAP Officer will also conduct feedback sessions, FGDs, and surveys to solicit for client’s feedback.

The Individual

Qualifications/ experience essential:

• MA/MSC or BA/BSC Degree in social work, social science or related field of study

• Minimum of 5 years of experience in humanitarian aid, with a preference for experience in engaging across organizations, in community services and AAP, or in change management and organizational change.

  Qualifications and experience desirable

• Extensive expertise in delivering accountability mechanisms, as well as capacity to support effective communication with communities (with a specific focus on empowering women, children, and marginalized groups).

• Ability to package and communicate complex topics through written reports and presentations.
• Excellent facilitation skills, and strong understanding of how to collect feedback safely and accurately from all members of a community regardless of their age, gender, or other diversity factors.
• Ability to handle multiple tasks; proven self-initiative and problem-solving abilities.

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Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)

• Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures.
• Ensures that the team members under supervision are properly inducted on and understands their role in upholding Plan International’s safeguarding and GEI policies;
• Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in day-to-day work.

Location: Benshangul-Gumuz/ Assosa

Type of Role: Project

Reports to: Program Area Manager

Grade: D1

Closing Date: March 14,2025

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: jobs.plan-international.org