Academic Program Coordinator (SNHU), Programme Support Office

Org. Setting and Reporting

The incumbent reports to the Field Programme Support Officer

Responsibilities

Act as the SNHU program focal point within the Youth Unit. Supports the implementation of a streamlined selection process for SNHU students. Ensure adequate learning resources are available including technology, stationary or lab resources. Produce a lesson learned report from phase I to improve the implementation of phase II. Coordinate delivery of SNHU Orientation sessions with the new students. Liaise with the labs coordinator or lab enablers to ensure proper schedules for SNHU students at the labs. Ensure streaming of university information to SNHU students on time. Report any incident, issue from SNHU participants (Internet, security, payment…) to youth unit. Serve as a point of contact for students, addressing their inquiries, concerns, and requests related to the program. Assist students with program registration, course selection, and academic planning, ensuring adherence to program requirements. Monitor student progress, maintain records, and provide guidance on academic policies, procedures, and graduation requirements. Coordinate student recruitment efforts, including outreach events, information sessions, and application processes. Hold one-on-one academic coaching sessions and group sessions with the students. Organize quarterly FGD with SNHU participants to hear and learn from their experiences. Monitor program goals and objectives, track students’ progress, and prepare reports for program evaluation and improvement. Attend regular meetings with GEM and the youth unit. Prepare monthly or bi-monthly stipend payment sheet. Prepare weekly and monthly reports on the progress of implementation, commitment of students, challenges or any issues that need attention. Organize a Graduation Ceremony for SNHU graduates from Phase II. Other duties as might be assigned by supervisor.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Previous experience in academic program coordination or related administrative roles. Familiarity with academic policies, procedures, and accreditation standards. Excellent organizational and time management skills. Very good English language speaking and writing skills. Strong attention to detail and ability to handle multiple tasks simultaneously. Effective communication and interpersonal skills. Ability to work independently and collaboratively as part of a team

Education

Bachelor's degree in the fields of Education, Educational Management, Management, or related fields (a master's degree is a plus).

Job - Specific Qualification

Not available.

Work Experience

Minimum of 4 years of experience in project coordination, is required.

Languages

Excellent command of written and spoken English and Arabic.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Please make sure that your application is filled properly, correctly, and completely; any missing or incomplete information may lead to the rejection of the application by the system. If the recruitment process generates a large number of applicants who pass the test, the Agency may interview only the top passing applicants to ensure sufficient number of candidates to be listed on a recommended list or an employment roster based on the Agency's needs. This is intended to ensure efficiency and timeliness of the recruitment process. Type of contract and duration: Limited Duration Contract (LDC) Band F for 6 months, with the possibility of further extension, subject to availability of funds, satisfactory performance and continuing needs. This vacancy notice is open to internal and external candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed professionals wishing to make a change. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Only applications that have been fully completed in UNRWA's online e-recruitment system (Inspira) will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. Candidates (internal and external) must declare when filling the family details in their Inspira profile whether they have any close relative (father, mother, brother, sister, son and daughter) working in the United Nations Secretariat which encompasses all organizations in the United Nations System including UNRWA. Non-declaration of a close relative working in the UN system will lead to immediate disqualification of the candidate. No candidate is entitled to be provided a copy of his or her scored test or be informed of the scores given, or the tests and scores given to other candidates. A candidate does not have the right to request his or her test to be reassessed or to be given an opportunity to repeat the test. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Master's degree is a plus. Academic or personal coaching experience Conditions of service: Monthly basic salary USD 1,674 +USD 167 Special Allowances. Other benefits include compulsory medical insurance, 30 days of annual leave, pre-rated to he duration of the contract where less than one year and family allowance (if applicable). Candidates need to check the Junk Email as emails from INSPIRA may go to Junk; it is the candidate's responsibility to check his/her email. Additional information: N/A The vacancy will be shown on INSPIRA after 24 hours from the posting date. Sending CVs by email are not acceptable and they will be automatically ignored. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. In line with this mission, the Agency works towards five strategic outcomes: (a) Palestine refugee rights under international law are protected and promoted; (b) Palestine refugee health is protect and disease burden is reduced; (c) school – age children complete quality, equitable and inclusive basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood opportunities; and (e) Palestine refugees are able to meet their basic human needs of food, shelter and environmental health. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. UNRWA is a United Nations agency whose staff are therefore expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for and commitment to human rights, diversity, and non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking work environment. The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description. For queries and questions please contact [email protected] (no CVs are to be sent to this email). We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view? usp=sharing For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.