Academic Program Coordinator

Act as the focal point for SNHU program and support student implementation and progress.

This opening expired 1 year ago. Do not try to apply for this job.

UNRWA - UN Relief and Works Agency for Palestine Refugees

Open positions at UNRWA / Open positions at UN
Logo of UNRWA

Application deadline 1 year ago: Friday 28 Mar 2025 at 03:59 UTC

Open application form

Overview

Act as the focal point for SNHU program and support student implementation and progress.

You have:

  • Bachelor's degree in Education, Educational Management, Management, or related fields (a master's degree is a plus).
  • Minimum 4 years of experience in student support as instructor, coach, or a mentor is required.
  • Fluency in spoken and written English and Arabic.
  • Previous experience in academic program coordination or related administrative roles.
  • Excellent organizational and time management skills.
  • Very good English language speaking and writing skills.
  • Strong attention to detail and ability to handle multiple tasks simultaneously.
  • Effective communication and interpersonal skills.
  • Ability to work independently and collaboratively as part of a team.
  • Desirable qualification: Master's degree is a plus.
  • Academic or personal coaching experience.

Contract

This is a Consultancy contract. More about Consultancy contracts.

Result of Service

Deliverables

Work Location

Beirut

Expected duration

4 months /Extendable

Duties and Responsibilities

Act as the SNHU program focal point within the Youth Unit. Supports the implementation of a streamlined selection process for SNHU students. Ensure adequate learning resources are available including technology, stationary or lab resources. Produce a lesson learned report from phase I to improve the implementation of phase II. Coordinate delivery of SNHU Orientation sessions with the new students. Liaise with the labs coordinator or lab enablers to ensure proper schedules for SNHU students at the labs, whenever needed. Ensure streaming of university information to SNHU students on time. Report any incident, issue from SNHU participants (Internet, security, payment…) to the supervisor. Serve as a point of contact for students, addressing their inquiries, concerns, and requests related to the program. Assist students with program registration, course selection, and academic planning, ensuring adherence to program requirements. Monitor student progress, maintain records, and provide guidance on academic policies, procedures, and graduation requirements. Coordinate student recruitment efforts, including outreach events, information sessions, and application processes. Hold one-on-one academic coaching sessions and group sessions with the students. Organize quarterly FGD with SNHU participants to hear and learn from their experiences. Monitor program goals and objectives, track students' progress, and prepare reports for program evaluation and improvement. Attend regular meetings with GEM and the Project Support Office Prepare monthly or bi-monthly stipend payment sheet. Prepare weekly and monthly reports on the progress of implementation, commitment of students, challenges or any issues that need attention. Organize a Graduation Ceremony for SNHU graduates from Phase II.

Qualifications/special skills

Bachelor's degree in the fields of Education, Educational Management, Management, or related fields (a master's degree is a plus). Minimum 4 years of experience in student support as instructor, coach or a mentor, is required

Languages

Fluency in spoken and written English and Arabic. Competencies: Previous experience in academic program coordination or related administrative roles. Familiarity with academic policies, procedures, and accreditation standards. Excellent organizational and time management skills. Very good English language speaking and writing skills. Strong attention to detail and ability to handle multiple tasks simultaneously. Effective communication and interpersonal skills. Ability to work independently and collaboratively as part of a team Desirable qualification: Master's degree is a plus. Academic or personal coaching experience. Total remuneration: 5,844.00 USD - disbursed in monthly installments upon completion of assignments, in addition to indemnities of 8.33%. i.e. 1,582.70/month Contract duration: 4 months extendable according to performance and availability of funds

Additional Information

Not available.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Potential interview questions

Can you describe a time when you had to manage multiple tasks at once? This question assesses your organizational skills and ability to prioritize under pressure. Provide a specific example of a situation, the tasks involved, and how you successfully managed them.
How do you ensure effective communication with students and stakeholders? The interviewer wants to understand your communication strategies and interpersonal skills. Pro members can see the explanation.
Describe your experience with academic coaching or support. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use for student recruitment and outreach? Pro members can see the explanation. Pro members can see the explanation.
How do you handle conflicts or issues raised by students? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: careers.un.org