Able to Thrive CommCare and M&E Specialist
Lead technical training, support, and data management for CommCare case management tool.
Overview
Lead technical training, support, and data management for CommCare case management tool.
You have:
- Bachelor’s Degree
- Strong quantitative data analysis and quality assurance skills.
- Proven ability to present data visually and facilitate data-driven learning.
- Independent, proactive work style with excellent communication skills.
- Experience training or coaching others on IT systems.
- Experience with CommCare or similar electronic data management system.
- Use of digital case management tools and participatory M&E approaches.
- Proficiency in English essential.
- Proficiency in French preferred to improve support to Francophone countries.
- Experience collaborating with research partners and adapting digital resources for inclusion.
- Familiarity with donor requirements and ethical standards in M&E.
- Experience in disability inclusion programming.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Employee Contract Type:
Local - Fixed Term Employee (Fixed Term)Job Description:
The Global Able to Thrive (A2T) CommCare and M&E Specialist will lead technical training, support, and data management for country teams rolling out a case management tool for children with disabilities in CommCare. The role ensures high-quality data analysis, reporting, and learning for disability-inclusive programming, supporting adaptation of digital tools and resources for diverse stakeholders.
Apart from the locations indicated herein, the role is available in other locations in Africa where World Vision is registered.
Major Responsibilities
Training and Capacity Building
o Deliver training for country teams on CommCare case management and related digital tools.
o Coach and mentor staff in effective use of IT systems for data collection and reporting.
o Facilitate learning sessions and adaptation workshops to address emerging issues.
Technical Support & Troubleshooting
o Provide ongoing technical support for CommCare app use, including troubleshooting and user guidance.
o Collaborate with WVUS technical leads to improve CommCare functionality and integration.
Data Analysis & Reporting
o Analyze quantitative data and ensure quality assurance in data processes.
o Present data in visual formats for diverse audiences, including dashboards and infographics.
o Support the generation of regular reports for internal and external stakeholders.
Resource Adaptation
o Lead adaptation of digital resources (C-Board, Parent Support Group videos, Rehapp, Teacher Tips) for local contexts.
o Liaise with research partners to ensure evidence-based improvements.
Stakeholder Engagement
o Work closely with country teams, local IT, and research partners to ensure effective implementation.
o Foster partnerships with organizations of persons with disabilities (OPDs) and other inclusion-focused groups.
Knowledge, skills and experience
Required
- Bachelor’s Degree
- Strong quantitative data analysis and quality assurance skills.
- Proven ability to present data visually and facilitate data-driven learning.
- Independent, proactive work style with excellent communication skills.
- Experience training or coaching others on IT systems.
- Experience with CommCare or similar electronic data management system
- Use of digital case management tools and participatory M&E approaches
- Proficiency in English essential
Preferred
Proficiency in French preferred to improve support to Francophone countries.
Experience collaborating with research partners and adapting digital resources for inclusion.
Familiarity with donor requirements and ethical standards in M\&E.
Experience in disability inclusion programming.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Describe a time when you had to analyze complex data. What approach did you take? | The interviewer wants to understand your analytical skills and methodology used. | Highlight your analytical process, the tools you used, and the outcome of your analysis. |
| How have you ensured data quality in your previous roles? | This seeks to assess your attention to detail and methodologies for ensuring data integrity. | Pro members can see the explanation. |
| Can you give an example of how you adapted training content for a specific audience? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experiences do you have with teaching IT systems to non-technical users? | Pro members can see the explanation. | Pro members can see the explanation. |
| Discuss a time when you collaborated with a partner to achieve a project goal. What was your role? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when managing multiple projects? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell us about a challenging stakeholder engagement experience. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to present data visually to stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |