Victim Services Intern

Job Description

OVERVIEW: The Center for Wellbeing team provides intensive case management to survivors of torture, victims of crime, victims of human trafficking and asylum-seeking families living in Arizona. The Victim Services intern will work closely with the Caseworkers and Wellness Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors of war, violence, displacement, and trauma. In addition, they will learn how to provide trauma-informed, victim-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards independence.

**Please note that this position is unpaid.

In-person interns are preferred for this position, but some remote interns and/or hybrid in-person/remote interns may be accepted.

RESPONSIBILITIES:**

- Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma - Provide direct service to clients through one-on-one interactions (in office and home visits) - Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities - Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.) - Coordinate individual appointment logistics with health or social providers - Provide transportation for client appointments, as needed - Collaborate with IRC staff and community partners to enhance activities and supplement services to clients - Assist with facilitating psycho-social support groups when needed - Research other community resources and continue to expand the resource lists - Document all activities in case notes and send weekly client reports &Input client data in tracking systems - Other relevant program support duties, as assigned

Qualifications

REQUIREMENTS:

- Enrolled in bachelors program preferred, BSW student preferred - Interest in public health, social work, or international studies preferred, but not required - Ability to maintain confidentiality regarding client information - Excellent written and verbal communication skills - Demonstrated ability to work independently with minimal supervision - Computer literacy, database experience preferred - Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds - Strong organizational skills - Proficiency in Microsoft Office Suite - Must be comfortable working with the LGBTQ community and Asylum Seekers - Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle - Technology requirements: - Interns will be required to use their own technology tools to work on virtual opportunities. - IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc. - All personal devices must: - Be kept current with all operating system updates and security patches, - Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop. - Have lock screen set to 10 minutes or less with a password required to unlock the device - Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes. - Additional policy details will be discussed during orientation and training.

CLEARANCES: All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy. COMMITMENT: - SUMMER: Minimum 20 hrs/wk for 3 months - FALL/SPRING: Minimum 10 hrs/wk for 4 months - Primary availability during IRC business hours (M-F; 8:30am-5:00pm) - Preference given to applicants able to make multi-term commitment

Reports To: Clara Anne Wagner