Técnico/a de gestión de casos- Avanzando El Futuro- Valledupar, Cesar
Manage eligible cases for intervention in the program, from reception to closure.
Overview
Manage eligible cases for intervention in the program, from reception to closure.
You have:
- Professional or university student in 6th semester or higher, technician or technologist in social work, psychology, sociology, or related fields.
- Minimum two years of related experience in case management preferably in humanitarian organizations.
- Preferably with prior experience in community work or with vulnerable populations.
- Recommended experience in report writing.
- Proficient in Microsoft Office systems and programs (Word, Excel, PowerPoint, Outlook) and Google Docs and Google Drive.
- Desirable experience using tools like Commcare and Kobo.
- Knowledge of the context of Valledupar and, preferably, the migration phenomenon.
- Preferably knowledge of Sphere standards and other training in humanitarian response.
- Availability to travel and support activities in other areas of the country, if necessary.
Potential interview questions
| Describe a situation where you had to handle a difficult case. What approach did you take? | This question assesses your problem-solving and case management skills. | Provide a specific example highlighting your thought process and actions taken. |
| How do you ensure confidentiality while managing cases? | The interviewer wants to understand your understanding of confidentiality protocols. | Pro members can see the explanation. |
| Can you share an experience where you successfully collaborated with other organizations? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to engage vulnerable populations effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| Give an example of how you handled multiple cases simultaneously. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you keep yourself updated on the standards and protocols in humanitarian response? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you received constructive criticism. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to address the diverse needs of program participants? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 days ago
-
Updated 7 hours ago
-
Source:
mercycorps.org/careers/national
