Technical Officer, Operations/Human Factors

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ICAO - International Civil Aviation Organization

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Application deadline 1 month ago: Thursday 18 Aug 2022 at 23:59 UTC

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Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 138,365 USD and 178,394 USD.

Salary for a P-4 contract in Montreal

The international rate of 90,970 USD, with an additional 52.1% at this the location, applies.

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Org. Setting and Reporting The Air Navigation Bureau (ANB) is responsible for providing technical guidance to the Air Navigation Commission (ANC), the Council, and the Assembly. ANB provides technical expertise in aviation-related disciplines to States, industry and all elements of the Organization. The Bureau is also responsible for maintaining and implementing the Global Aviation Safety Plan (GASP) and Global Air Navigation Plan (GANP), including its aviation system block upgrades as well as producing yearly safety and air navigation status reports. The ANB develops technical studies and proposals for Standards and Recommended Practices (SARPs), and Procedures for Air Navigation Services (PANS) for further processing by the governing bodies of ICAO.

The Bureau also develops related procedures and guidance material and manages the Universal Safety Oversight Audit Programme (USOAP) and Continuous Monitoring Approach that monitors all States on a continuous basis. The ANB is also responsible for the development of guidance material supporting optimized airspace organization and management, thereby maximizing air traffic management performance of airspace and international traffic flows and supporting the growth of traffic without compromising safety.

The Operational Safety (OPS) Section of ANB deals with a variety of subjects including airworthiness, personnel licensing and training, flight operations and human factors. The Technical Officer, Operations/Human Factors reports directly to the Chief, OPS Section, providing technical advice and services in relation to human performance and human factors, and contributes to the implementation of the Standards and Recommended Practices (SARPs) across multiple Annexes, including Annex 1 — Personnel Licensing; Annex 6 — Operation of Aircraft, Parts I, II, III and IV; Annex 8 – Airworthiness of Aircraft; Annex 11 – Air Traffic Services; and Annex 19 – Safety Management. Additionally s/he will provide technical advice and support for the development of Competency-based training and assessment (CBTA) provisions in Annex 1 — Personnel Licensing, and ICAO Doc 9868 – PANS-TRAINING. S/He carries out duties and responsibilities in support of operations-related matters, as are assigned to her/him by the Supervisor.

Responsibilities Function 1 (incl. Expected results) Drafts proposals related to the amendment and implementation of technical Annexes to the ICAO Convention and other ICAO regulatory documents in relation to human factors/human performance, achieving results such as: - Analyse problems raised by States and international organizations that relate to human performance and human factors as they affect aviation system performance and recommend appropriate solutions. - Propose amendments to Annexes, where necessary, to reflect human performance considerations when addressing operational needs, new trends and technological developments in such areas as aircraft operations, RPAS, air traffic services, maintenance, safety management systems, training and licensing. - Propose amendments to other documents, such as manuals to support the understanding and application of human performance principles in the implementation of Annex requirements. - Keep abreast of significant human factors-related research findings that impact on regulatory and operational approaches in aviation. - Analyse and prepare reports, briefs, correspondence, etc. - Support ICAO panels and expert groups, including but not limited to the Personnel Licencing and Training Panel (PTLP) as necessary, to ensure relevant coordination in building global provisions and guidance material related to human factors/human performance. - Draft replies providing specialized advice and assistance to States, air navigation services providers, international organizations, public and or stakeholders on matters related to human factors/human performance.

Function 2 (incl. Expected results) Drafts proposals related to the amendment and implementation of technical Annexes to the ICAO Convention and other ICAO regulatory documents in relation to competency-based training and assessment (CBTA), achieving results such as: - Analyse problems raised by States and international organizations that relate to CBTA as they affect aviation system performance and recommend appropriate solutions. - Propose amendments to Annexes, where necessary, to update CBTA provisions when addressing operational needs, new trends and technological developments in such areas as aircraft operations, RPAS, air traffic services, maintenance, safety management systems, training and licensing. - Propose amendments to other documents, such as manuals to support the implementation of CBTA based on the principles in the Annex 1 ICAO Doc 9995 – Manual of Evidence-based Training and ICAO Doc 9868 – PANS-TRAINING requirements. - Analyse and prepare reports, briefs, correspondence, etc. - Support ICAO panels and expert groups, including but not limited to the Personnel Licencing and Training Panel (PTLP) as necessary, to ensure relevant coordination in building global provisions and guidance material related to CBTA. - Draft replies providing specialized advice and assistance to States, air navigation services providers, international organizations, public and or stakeholders on matters related to CBTA.

Function 3 (incl. Expected results) Develops working papers for the ICAO Council, ANC and international meetings on matters related to human factors/human performance and CBTA, achieving results such as: - Develop comprehensive working papers, State letters and other documentation required to present Annex amendment proposals to the ANC and ICAO Council to facilitate technical discussions. - Draft working/information papers for Assembly, Council and other governing bodies, as required. - Participate in the discussion of such papers and provide support information as needed. - Conduct necessary follow-up on actions resulting from the discussion of technical papers during panel and working group meetings.

Function 4 (incl. Expected results) Serves as Secretary and/or manages various working/expert groups such as the Fatigue Management Task Force (FMTF), Human Performance Task Force (HPTF), and/or study groups of the ANC, achieving results such as: - Provide comprehensive analysis of human performance issues raised by States and international organizations in a variety of types of aviation operations, including air traffic services, flight operations, RPAS and maintenance. - Provide solutions and support to technical issues as requested by the ANC and Council. - Develop meeting documentation such as working papers, presentations and reports to facilitate effective technical discussions. - Provide guidance on ICAO procedures and methodologies for Standards making. - Review draft proposals from the study groups and/or panel working groups for quality and consistency with ICAO policies. - Communicate and coordinate with panel members and other ICAO Sections and technical bodies. - Report panel activities to the ANC. - Review proposals to be presented to the ANC from the Secretariat, panels and/or study groups. - Coordinate the analysis of ICAO provisions to ensure consistent HP messaging in the support of system safety. - Assist in the establishment and management of a dedicated expert group website and maintain its currency and accuracy.

Function 5 (incl. Expected results) Coordinates the implementation of related concepts, requirements and procedures and represents ICAO in meetings and conferences with external stakeholders, achieving results such as: - Act as subject matter expert within the Organization and the greater UN, on human performance considerations and human factors matters, providing recommendations for mitigating potential risks to aviation safety issues related to her/his area of expertise. - Develops effective rollout plans for new provisions relating to human factors/human performance and CBTA. - Communicate developments of Unit/Section/Branch by preparing and/or delivering presentations. - Deliver training, internal or external, as required. - Represent ICAO at seminars, workshops, meetings, as required. - Develop briefings, and prepare and update presentations to the Assembly, Council, and ANC, as required.

Function 6 (incl. Expected results) Performs other related duties, as assigned.

Competencies Professionalism: Comprehensive knowledge of Human Factors' issues across a variety of disciplines (pilots, ATCOs, AMEs, etc.) combined with an understanding of the need for system-wide (including interactions between disciplines) solutions. Knowledge of ICAO strategic objectives, provisions, plans and implementation processes as well as its relationship with States and International Organisations. Knowledge of the current and future needs of the Global Air Navigation System. Knowledge of worldwide activities regarding safety risk management in aviation operations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

Education A first-level university degree in Human Factors, Organizational Psychology, Human Systems Engineering, or in a related field is required.

Work Experience - A minimum of ten (10) years’ experience in roles of increasing responsibility in an aviation-related capacity, in a government, international, or industry institution is required.

  • Experience in undertaking operational research, including analysing data is required.

  • Experience in oversight or implementation of fatigue management in aviation is required.

  • Experience in managing technical groups, symposia, workshops, etc. is required.

  • Experience working within a large aviation-related international organization is desirable.

  • Experience in working with multinational expert groups to identify solutions or develop deliverables is desirable.

  • Experience in conducting large-scale meetings or conferences is desirable.

    Languages Fluent reading, writing, and speaking abilities in English is required. A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish) is desirable.

    Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

    Special Notice The ICAO Assembly reaffirmed its commitment to enhancing gender equality and the advancement of women by supporting UN Sustainable Development Goal 5 “Achieve gender equality and empower all women and girls.”

Female candidates are strongly encouraged to apply for ICAO positions, especially in the Professional and higher level categories.

It should be noted that this post is to be filled on a fixed-term basis for an initial period of 3 years (first year is probationary for an external candidate).

ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code (Staff Regulations). ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.

ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC). The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.

Remuneration: Level P-4 Rate Net Base Salary per annum + Post Adjustment (net) per annum(*) USD 75,602 USD 34,928

(*) Post Adjustment is subject to change.

United Nations Considerations In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis.

Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.

Added 2 months ago - Updated 1 month ago - Source: careers.un.org