Technical Officer

WHO - World Health Organization

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Application deadline in 3 days: Thursday 21 Jan 2021


This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education. More about P-4 contracts and their salaries.


The mission of WHO's Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.


During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.

1. Act as science communication and translation focal point during outbreaks and emergencies: Manage the development, elaboration and implementation of the science communication and translation strategies as part of the health response operations. With key stakeholders in the national authorities, UN agencies, nongovernmental organizations and civil society organizations, identify the top hazards for the country and develop relevant information, education and communication materials in languages and formats easily used by national stakeholders and the public. Liaise closely with the HQ and regional counterparts ensuring coherence of strategy, materials and messages. Measure and monitor the impact of science communication and translation during health emergencies. Respond and deploy interventions that increases uptake of guidance and science recommendations; Evaluate interventions and strengthen science and health literacy. Contribute to resource mobilization and donor communication. With internal and expert input and working in line with global and regional frameworks and strategies, develop a multi-hazard risk science communication plans. In close collaboration with the relevant technical departments and units, map and engage stakeholders; establish and sustain coordination mechanisms. Organize science communication and uptake trainings. Brief, guide and coordinate surge capacity personnel that may be deployed to the country.

2. Support national capacity building: Work with resources from the global and regional levels to train and prepare country-level counterparts for emergency science communication and translation. Support national authorities to convene stakeholders and co-develop a national strategy and plan. Support national authorities to conduct lessons learnt exercises to further strengthen science communication.

3. Support implementation research and capacity: oversee development, engagement with and work of the community of research and practice for science and risk communication. Provide technical input to implementation research and capacity building activities in countries. Support conference planning, organization and training through project management and technical contributions. Work with national health authorities to collect and discuss case studies of science communication in practice, and lessons learned from implementation research and process management.

4. Perform any other related incident-specific duties, as required by the functional supervisor.



Essential: Advanced university degree (Master's level or above) in risk communication or science communication or social sciences or behavioral sciences or public health with a focus on health/science communication from an accredited/recognized institute. Desirable: PhD in one of the above subjects and training in epidemiology, health education, health communication, or health promotion.



At least seven years of relevant experience, at the national and international levels, in science communication and knowledge translation of which at least 2 years at international level. Proven experience with implementation research or evaluation of health/communications programmes would be desirable. Experience in data collection tools, tool development including surveys, focus groups and interview scripts. Proven experience of developing evidence-informed policy making concepts and principles at country level


Prior working experience with WHO or UN• Management or project management experience.


- Excellent interpersonal skills. Effective negotiation, facilitation and consensus building skills. Ability to work under pressure while producing results. Ability to “think out of the box” and to make innovative proposals related to risk communication.Tact, discretion and diplomacy. Experience working WHO guideline development process and GRADE tables. Experience with implementation research or evaluation of health interventions and programmes would be desirable. Experience in data collection tools, tool development including surveys, focus groups and interview scripts. Experience in developing analyses and executive summaries based on multiple types of social data with recommendations for programme and policy action. Experience in concepts of knowledge translation (KT) and evidence to policy-making (EIP). Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

WHO Competencies

- Teamwork - Respecting and promoting individual and cultural differences - Communicating in a credible and effective way - Building and promoting partnerships across the organization and beyond - Knowing and managing yourself

Use of Language Skills

Essential: Expert knowledge of English. Desirable: Intermediate knowledge of French.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 73,516 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5759 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level

  • Only candidates under serious consideration will be contacted.

  • A written test may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

  • Staff members in other duty stations are encouraged to apply.

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  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

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