Tax Outreach Specialist

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IRC - The International Rescue Committee

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Job Description

Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. One aspect of the IRC is to assist refugees resettling in the United States. The IRC opened a Denver office in 2016 to provide reception and placement services to newly arrived refugees. The office is slated to resettle more than 600 refugees and 750 Afghan parolees in federal fiscal year 2022, in addition to serving an active caseload of more than 1,600 people. Wraparound program services and holistic supports aim to realize positive impact in clients’ safety, health, education, economic wellbeing, and power. Some services are limited to refugees and other Office of Refugee Resettlement (ORR)-eligible populations, while others are open to a broader population of refugees, immigrants, and forcibly displaced people.

The IRC in Denver’s approach is client-centered, empowerment-focused, trauma-informed, and multigenerational. Advancing racial equity and narrowing the gender gap are priorities for the IRC in Denver. The team’s efforts in this space are ongoing and evolving. Current work is focused on participating in learning and dialogue to deepen understanding and awareness of systemic inequities and systems of oppression; building an internal organizational culture that reflects a commitment to antiracism and gender equality for clients as well as staff, volunteers, and the broader community; engaging clients more deeply in making decisions that affect them, whether at the individual, household, program, or organizational level; using our power and influence to advocate for rules, policies, and laws that address inequities experienced by the people we serve and seek systemic change for the benefit of all who are impacted by these inequities; undertaking intentional efforts to shift dynamics and promote power sharing between leadership and the broader team as well as between staff and clients; and examining and changing practices in recruitment, recognition, and other areas of employee engagement and talent development to prioritize access to opportunity and work toward full inclusion and belonging for clients, staff, and volunteers who identify as Black, Indigenous, People of Color, and LGBTQI, as well as those who have lived experience as refugees and immigrants.

JOB OVERVIEW IRC in Denver’s Economic Empowerment Program seeks to support clients’ immediate needs for stability, while ensuring that near-term demands do not overshadow longer-term economic health. Under the supervision of the Financial Capability team, the Tax Outreach Specialist will conduct outreach in the immigrant and refugee communities, focusing on the Denver Metro area, to share out information on free remote tax preparation services and facilitate access to IRC's remote tax preparation services. In collaboration with the Financial Capability team, the Tax Outreach Specialist will develop partnerships in the Denver Metro area that can help to identify and refer clients, conduct in-person outreach and education for potential clients, inform taxpayers of all the necessary information and documents required to complete a tax return, manage the flow of clients who need assistance with remote tax preparation, and support clients with uploading documents for tax preparers.

The Tax Outreach Specialist will be expected to commit to working a term from January-April 2022, dedicating between 15-20 hours per week to the responsibilities outlined below. IRC will provide the Tax Outreach Specialist with a laptop and phone for business use. The position will be a hybrid position that will work remotely a portion of the time and in the community a portion of the time, subject to IRC’s COVID risk mitigation protocols and public health guidance. The Tax Outreach Specialist will need to supply their own home workspace, internet access, etc.

MAJOR RESPONSIBILITIES • Conducting outreach within refugee and immigrant communities in Denver Metro. • Working with colleague agencies and refugee service providers to establish processes for partnering to inform clients of tax services, create referral pathways, and collect needed tax documentation. • Explaining the site’s return preparation process to the taxpayers participating in the program. • Giving each taxpayer Form 13614-C and the Intake/Interview & Quality Review Sheet to complete. • Collecting and uploading the taxpayers’ required documents (e.g., valid photo identification, Social Security card(s), W-2, 1099, 1095, prior year’s return, etc.) for tax return completion. • Scanning and uploading necessary tax documents while also verifying taxpayer identification. • Other duties as assigned.

KEY WORKING RELATIONSHIPS Position Reports to: Financial Education Coordinator Position Directly Supervises: N/A

JOB REQUIREMENTS • High school diploma required. Students studying finance, accounting, or a related field are preferred. • Experience working with refugees and immigrants is desired, with lived experience as a refugee or immigrant strongly preferred. • Excellent customer service skills, including experience working with a diverse client base. • Strong organizational skills and high level of attention to detail. • Outstanding communication skills, with fluency in written and spoken English. Fluency in one or more languages of the local refugee population is a plus. • High level of computer literacy. • Comfort and effectiveness in working with multicultural and multi-disciplinary teams. • Clear commitment to economic empowerment of low-income and underserved populations. • Must successfully pass an IRC background check.

COVID-19 VACCINATION REQUIREMENT In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of full vaccination against COVID-19 to be considered for this position.

WORK ENVIRONMENT • At present, the IRC in Denver office is partially open. Hybrid remote/in-person work modifications are in place due to ensure staff and client safety given public health guidance related to the COVID-19 pandemic. Staff will be provided with IRC laptops and cell phones and must have access to a location with secure internet service where remote work can be performed according to the schedule negotiated with their supervisor. • All staff are required to adhere to IRC’s COVID risk mitigation policies, which include but are not limited to masking, physical distancing, enhanced hygiene practices, symptom screening, and isolation and quarantine when needed. In some cases, these policies may be stricter than those imposed at the federal, state, or local level. • The IRC in Denver strives to offer a positive working environment, with intentional efforts to ensure that it is diverse, equitable, inclusive, and accessible for all. Staff are required to adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, Accountability, and Equality. In accordance with these values, the IRC operates under policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work, Fiscal Integrity, and Anti-Retaliation. • This role entails periodic travel in and around the Denver metro area to attend meetings, carry out the responsibilities outlined above, and represent the IRC with donors, partners, and vendors. • Hours outside of typical office hours, including weekends and evenings, are occasionally required.

COMPENSATION AND BENEFITS This position is a part-time, short-term position scheduled at 15-20 hours per week, classified as non-exempt and eligible for overtime under state and federal law. Starting compensation is $20.00 per hour, depending on experience and qualifications. As a short-term employee, the Tax Outreach Specialist is not eligible for benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request an accommodation.

Qualifications

Added 2 years ago - Updated 11 months ago - Source: rescue.org