Support Manager Ukraine Odessa

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

Background

The Norwegian Refugee Council has been present in Ukraine since 2014, helping more than 700,000 people with food, shelter, water, sanitation, and legal assistance. Rapid change of situation in February 2022 during which whole Ukraine became affected by the conflict required significant scale-up of emergency programmes.

Today NRC is providing support to people affected by armed conflict and those fleeing in search of safety.

Prior to the escalation in armed conflict in February, NRC’s operations focused on government-controlled areas (GCA) of the Donbas Region (Luhansk and Donetsk Oblasts). With the temporary relocation of NRC’s staff and operations to Central and Western Ukraine, NRC will continue to support populations in the East with emergency, life-saving food, NFI and emergency shelter assistance to people trapped in hot zones. In the West, NRC established a temporary national HUB in the Ivano-Frankivska region and is establishing area offices in Ternopil and Dnipro. Additionally, NRC is planning to establish field offices in Lviv and Mokachevo. The Western response will focus on assisting people on the move with cash and ICLA services and provide multi-sectoral support to key transit points. The Eastern response will initially focus on procurement and delivery of food and key relief items to Donetsk, Luhansk and Kharkiv regions.

We are seeking highly qualified, resilient, dynamic professionals to respond to Ukraine crisis and support people in Ukraine and refugees in the neighbouring host countries.

Duties & Responsibilities

The purpose of the Area Support Manager is to coordinate the support functions at a large Area Office and off-load the Area Manager on support functions.

Below is a list of the general responsibilities, please download Job Description for further details.

1. Line management for support staff such as Finance, HR & Admin and Logistics (incl. ICT)
2. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
3. Facilitate the support function`s strategic input to the development of the Area Strategy and Plan of Action
4. Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans
5. Responsible for ensuring quality and timely support to project implementation.
6. Facilitate the Master Support Budget and Area level budgets, including assess and monitor costs and resource allocation needs
7. Responsible for the strategic development of Area structures, technical systems, human resource capacity and allocation
8. Responsible for development of new Area specific technical SOPs, guidelines and tools
9. Responsible for organisational learning related to programme support
10. Responsible for technical capacity building of support staff
11. Promote the rights of refugees and displaced in line with the advocacy strategy. Ensure that key learnings are extracted from operations regarding protection and incorporate them into programme strategy and staff development processes

Skills & Experience

• Experience from working as a Finance Coordinator in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal. Ukrainian and/or Russian language skills would be desirable
• Solid knowledge of logistics and procurement, human resources, and finance procedures

Access to a Schengen visa is required for positions in Ukraine

What We Offer

• Duty Station – Odessa, Ukraine
• Unaccompanied contract
• Approximately 30% travel
• Contract length: 12 months
• Salary: Grade 8 in NRC's salary scale. NRC offers a competitive compensation and benefits package, including R&R.

NRC is very grateful to those who have responded thus far and continue to heed to our calls for support. This is going a long way in addressing the diverse needs, priorities, and concerns currently affecting the people of Ukraine.

Applications will be reviewed on ongoing basis. Due to large response, NRC will not provide feedback to those candidates who do not meet criteria and/or not follow the application process.