Soft Skills Training Officer

Job Description

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries, the IRC aims to restore safety, dignity, and hope to millions who are uprooted and struggling to endure. In response to the arrival of refugees in Greece in 2015, the IRC has been offering SMS, WASH, and Protection Services. Among others, through its child protection programs, the IRC has been offering individual support through case management to vulnerable children and their families, non-formal educational activities for children through Safe Healing and Learning Spaces, and emergency accommodation and protection to unaccompanied children. Since 2019, IRC Hellas has implemented an alternative care project for unaccompanied children and will now pilot this project for Greek-born children and adults.

Are you passionate about people? Bring your full and authentic self, and join our team!

SCOPE OF WORK: IRC Hellas, in partnership with METAdrasi, provides integration courses for Athens refugees. We are looking for a Soft Skills Training Officer to support the delivery of the Soft Skills Module that covers topics related to cultural orientation, life skills, and job readiness to facilitate social and economic integration. The Soft Skills Training Officer, under the direct supervision of the Sr Livelihoods Manager, will be responsible for the day-to-day implementation of the soft skills module through the soft skills educator(s).

Responsibilities:

Program Planning and Implementation:

- Coordinate the soft skills module delivery operation by owning the soft skills educator and planning day-to-day activities and schedules. - Support the Soft Skills Team Leader / Sr Livelihoods Manager in the supervision of the soft skill module delivery by collecting and providing regular feedback from participants and educators; - Ensure training skills curricula are up-to-date, meet training objectives, and are being effectively and uniformly implemented; - Support soft skill module delivery through weekly facilitation of pieces of training; - Be responsible for the facilitation of online classes through the e-learning platform. - Coordinate outdoor activities related to the topics of the soft skills training (cultural orientation, life skills, job readiness) by maintaining communication with beneficiaries, soft skills educators, and the integration learning center team; - Plan the interpretation needs on a weekly basis; - Any other task assigned by the Sr Livelihoods Manager related to the project’s goal;

Staff management / Supervision / Capacity Building:

- Communicate training needs to the Sr Livelihoods Manager and support capacity-building activities; - Ensure regular reporting from the project is compiled and reports are submitted to the Livelihoods Manager on a weekly/monthly basis;

Monitoring, Evaluation, and Reporting:

- Collect feedback from the partner and beneficiaries; - Monitor project implementation, supervise progress and achievements, and produce quality reports; - Ensuring relevant project data (academic records, lessons plans, attendance, etc.), are accurately collected and updated on a weekly and monthly basis; - Build relevant data collection tools and train educators on their use;

Coordination and Administration:

- Coordinate closely with the Integration Centre Coordinators and Assistants to ensure the effective process of the program activities; - Develop and maintain effective working relationships with the implementing partners - Work closely with Integration Centre interpreters by briefing them on the topics of instruction and facilitation plan of the training modules; - Participate in required orientation and training of trainer activities to ensure familiarization with the curriculum to be delivered; - Participate in regular team meetings;

Requirements:

Bachelor’s degree in a related field (humanitarian, social sciences, education), master’s degree a plus;

- Minimum two years experience in the field of training; teaching; project management; program support, or private sector engagement. NGO experience preferred. - Experience supervising, leading, mentoring, and coaching teams is required, ideally in a cross-cultural setting; - Experience in education and/or integration programs is an asset; - Experience delivering classes in non-traditional contexts and familiarity with new educational methods and technologies (e-learning platforms) is desirable. - Knowledge of career path options, especially those paths accessible to migrants; - Excellent communication skills, with proficiency in written and spoken Greek and English; - Strong attention to detail and ability to multi-task while working in a fast-paced environment; - Personal qualities: Works well in and promotes collaboration, comfortable in a multi-cultural environment, flexible and able to handle pressure well; - Digital literacy: Knowledge of MS Office, Internet, Outlook.

Work environment:

Working hours: 9:00-17:00 and occasionally 12:00-20:00

Travel and other requirements:

Professional Standards

Disclaimer Clause: This job description is not an extensive list of the skills, effort, duties, and responsibilities associated with the position.

Standards of Professional Conduct: The IRC and IRC workers adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that enable women to participate in our workforce, including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law

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Qualifications