Senior Protection Monitoring Officer
Work Arrangement:
Job Description
Job Overview/Summary
The IRC's Protection programming in Northwest Syria was initiated to address the protracted Syrian conflict and the necessity for focused interventions to assist individuals with protection concerns. Given the limited specialized protection services in Syria, the programme has prioritized protection monitoring, assessments, and the regular drafting of protection reports under the Northwest Syria (NWS) hub. Operating under the guidance of the PRoL Manager, the Senior Protection Monitoring Officer is tasked with overseeing the implementation of these activities to ensure they are of high quality. This role is central to analyzing protection trends and contributes significantly to ongoing monitoring and research initiatives, aimed at enhancing the protection and support provided to vulnerable populations. The position also includes supervisory responsibilities, ensuring robust support and guidance within the protection monitoring program.
Responsibilities
- Oversee the protection monitoring program and provide technical support for the protection monitoring assistants in NWS. - Oversee the daily operations of the protection monitoring program, ensuring high-quality implementation and adherence to program goals. - Coordinate the systematic collection of data and conduct thorough assessments to identify and address protection needs and trends. - Draft and review protection reports on Northwest Syria, analyze data for trends, and contribute to research supporting vulnerable population.Support in developing and refining monitoring tools with PROL management and methodologies to improve the efficiency and effectiveness of protection monitoring report . - Lead the team in regular protection monitoring activities, ensuring that all members are adequately trained and equipped to perform their duties. - Liaise with other program teams, local partners, and stakeholders to improve the protection analysis and recommendations to enhance the protection interventions - Contribute to the development and implementation of program strategies and interventions based on monitoring data and emerging protection issues. - Prepare and present detailed and analytical reports to the PRoL Manager and Sr. PRoL Manager, outlining progress, challenges, and strategic recommendations. - Participate in relevant meetings, workshops, and forums to stay informed on the latest developments in protection practices and to represent the organization’s interests and initiatives in NWS - Perform additional supervisory and programmatic duties as required by the PRoL Manager or as dictated by evolving needs of the program. - Develop training materials to support protection monitoring and adherence to key protection principles, aligning with IRC technical practices and standards. - Adhere to and act in accordance with IRC Global HR Policies and Procedures and demonstrate a high standard of compliance with all applicable policies and regulations through words and actions. - Compile and prepare weekly/monthly reports and any other data as required. - Any other task related to improving the protection monitoring component.
Staff Performance Management, Learning & Development:
- Hire, supervise, and build the capacity of team members in relevant technical and management competencies. - Develop and implement a capacity-building plan for the Protection Monitoring team, focusing on training, on-the-job learning, knowledge exchange, and career development. - Provide consistent supervision and mentoring to the team, fostering a supportive and collaborative working environment. - Coach, train, supervise, and mentor staff, set annual performance objectives, provide regular feedback, and conduct semi-annual performance reviews. - Approve and manage time, attendance and leave requests to ensure adequate departmental coverage. - Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly. - Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs
Qualifications
- Bachelor's degree any relevant Social Science field, or equivalent relevant work experience in the field of protection or humanitarian aid. - Minimum three years of progressive experience in protection monitoring, including assessments, data analysis, and report drafting in a humanitarian context, with a proven ability to produce high-quality, detailed reports in English. - Proven supervisory skills, with experience in leading and mentoring a team, fostering a collaborative work environment, and enhancing team capacity through training and development. - Excellent communication and coordination skills, capable of effectively liaising with various stakeholders including field staff, management, and local partners. - Familiarity with ethical considerations and confidentiality requirements relevant to protection work in humanitarian settings. - Ability to work under pressure and manage multiple priorities in a fast-paced and dynamically changing environment.
- Commitment to upholding the organization’s values and policies in regard to protection and confidentiality.
Language/Travel:
Well command of English and Arabic languages is required.
Travel: 15% to field work sites in Northwest Syria.
Key Working Relationships
Position Reports to: PRoL Manager
Indirect Reporting (If applicable): Integrated Protection Coordinator, Senior PRoL manager
Position directly Supervises: 8 Protection Monitoring Assistants.
Key Internal Contacts:
Country Program: , Child Protection Manager, Women’s Protection and Empowerment Manager, Information Management team, Supply Chain, MEAL staff, Humanitarian Access Manager.
Key External Contacts:
Other service providers and local partners
Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.
Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.
Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.
IRC is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.