RCA Intern

Job Description

Job Overview: The RCA Intern will work closely with the RCA Caseworker to provide trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. This will include working closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Major Responsibilities:

- Assist the case worker to conduct intake services with clients to assess needs, develop self-sufficiency plans and timelines in partnership with each client. - Provide individualized support through direct services, referrals, and advocacy. - Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized. - Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed. - Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients. - Other duties as assigned.

Qualifications

- Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; preferably Haitian Creole, Dari/Pashto - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.