Public Information Officer

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UN DGC - Department of Global Communications

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Application deadline 3 days ago: Thursday 17 Jun 2021


This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education. More about P-4 contracts and their salaries.

Org. Setting and Reporting This position is located in the Peace and Security Section of the Communications Campaigns Service in the Strategic Communications Division of the Department of Global Communications. The Peace and Security Section promotes UN work on priority peace and security-related issues, including conflict prevention, peacemaking, peacekeeping, peacebuilding, disarmament and counter-terrorism through the design and implementation of global communications strategies; production and dissemination of public information materials; and outreach activities. Additionally, it provides strategic communications support and backstopping to public information components of UN peacekeeping and special political missions; and assists in the development of communications policies and standard operating procedures for public information components in UN field peace missions. The Public Information Officer will report to the Chief of the Peace and Security Section.

Responsibilities Within delegated authority, the Public Information Officer will be responsible for the following duties:

  • Takes the lead in strategy, planning, development and implementation of large, complex communications campaigns on peacekeeping related matters; works with the Department of Peace Operations to develop and implement campaigns and to incorporate the campaign messages and themes into all relevant events and products.

  • Provides communications advice and expertise to other departments and UN peace operations, senior officers and other public information staff on a range of peace and security issues, methods, and approaches.

  • Advises on digital strategy and co-manages peacekeeping websites with the Department of Peace Operations, coordinates its language versions; Provides guidance and training to UN peace operations on digital communications; conceptualizes and implements digital campaigns, including through development of multimedia assets; As a member of the web editorial board jointly leads the development of the peace operations web platform and liaises with field missions and OICT on the development of local mission websites. Develops strategic partnerships with key constituencies to elicit support for and maximize impact of promotional objectives.

  • Prepares or oversees preparation of a diverse range of information communications products in support of UN peace operations.

  • Deliver oral presentations to various audiences.

  • Drafts complex material for UN publications on peace operations and edits drafts prepared by junior officers.

  • Evaluates results and impact of communications activities.

  • Represents the Department of Global Communications in meetings and conferences; fulfills speaking engagements and makes presentations to groups on UN peace operations and advocate issues of concern; organizes media coverage, including media briefings and interviews; organizes seminars, lectures, conferences, public events on peace and security matters, as necessary.

  • Plans and develops outreach activities; assists in the day-to-day operation of the Section; may coordinate and direct a team of public information staff and/or mentor and supervise the work of junior officers on specific projects.

  • Provides communications planning, operational support and digital and multimedia training to strategic communications and public information operations in field missions in order to support their wide-ranging strategic communications and public information activities, including digital, multimedia and broadcasting coverage, website creation, maintenance and support and public outreach.

  • Responds to requests from field information components of peacekeeping missions for assistance and advice; assists in the formulation of policy guidance on public information and drafting of budget and staffing requirements for new peacekeeping operations.

  • Participates in mission-specific task forces at Headquarters; review and advise on the public information aspect of reports relating to UN peace operations; screen and recommend candidates for information posts in the field; organizes briefings for newly appointed Chiefs of Information and Spokespersons for UN peace operations; and assists in the development, implementation and further improvement of standard operating procedures of information components of UN peace operations.

    Competencies •PROFESSIONALISM: Knowledge of different aspects of public information and communication. Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

•CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view Establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

  • TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

    Education Advanced university degree (Master’s degree or equivalent degree) in communication, journalism, international relations, public administration or related field. A first-level university degree in any of these fields, in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

    Work Experience A minimum of seven years of progressively responsible experience in public information, journalism, international relations, public administration or related area is required. Experience of managing digital platforms and developing digital communications strategies and campaigns is required. Experience in dealing with peacekeeping matters generally is desirable.

    Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.

    Assessment Evaluation of qualified applicants may include an assessment exercise, which will be followed by a competency-based interview.

    Special Notice Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

This post is financed by the Support Account for Peacekeeping Operations. The assignment is valid until 31 December 2021. Extension of appointment will be subject to budgetary approval.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.


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