Program support officer – HeRON Consortium

Job Description

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

CONTEXTUAL BACKGROUND

The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations. IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damaturu of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods

Job Overview/Summary

HeRON Project Overview

USAID/FCDO Health Resilience of Northeast Nigeria (HeRON) Service delivery project in Borno and Yobe states supports delivery of quality integrated primary healthcare, reproductive, maternal, newborn and child health services, to improve evidence-based decision making, accountability at all levels of service delivery.

IRC leads a consortium of humanitarian and development implementing partners (Action Against Hunger – AAH/ACF, Society for Family Health Nigeria).

The Project team is working work alongside states and local government authorities, strengthening their capacity to effectively deliver quality integrated primary healthcare, reproductive, maternal, and newborn and child health and nutrition services.

Scope of Work

The program support officer will provide administration support to the HeRON Consortium team to ensure smooth running and implementation of its program. S/he reports to the Snr HeRON consortium Manager in the state of assignment. S/he will work closely with consortium finance, consortium Supply chain and IRC support department to ensure the project is well supported and managed in line with donor policies and compliances.

Major Responsibilities

- Establish an office data management tool for HERON capturing the administrative tasks for monitoring of expenditures and procurements. - Prepare and upload item forecast for all HeRON project costed activities. - Raise Travel Authorizations (TAF) for all HeRON staff travels, project related meetings, trainings conferences/workshops, submit for necessary approvals, and follow up with admin for flights and accommodation bookings. - Prepare project supported Incentive workers’ request forms and payments - Assist in the preparation of training/workshops administrative and logistical pieces as directed by the Snr HeRON consortium Manager. - Prepare travel advance and expense report journal through the expense management module on Integra platform. - Photocopying scanning and filing of all necessary documents/Instruments. - Ensure all beneficiary distribution lists are properly filed & tagged. - Follow up with HeRON procurement officer (supply chain) and finance team on all HeRON procurement to ensure supplies are delivered and payments are made in good time. - Collaborate with Consortium Finance in processing partners’ advance payments - Perform any other task assigned by the line manager.

Coordination & Representation:

- Participate at internal program coordination meetings - Participate at consortium coordination meetings with implementing partners

Qualifications

Position Reports to:

Line Manager: Snr HeRON Consortium Manager

Dotted Line/ Indirect Reporting: Consortium Finance Coordinator

Position directly Supervises: N/A

Key Internal Contacts: HeRON Consortium Management Team, IRC Supply chain, and finance team.

Key External Contacts: HeRON Implementing partners, HeRON Incentive workers

Job Requirements

Education:

Higher National diploma (HND) or a bachelor’s degree in accounting, Business management banking and finance from a recognized College / Institution

Work Experience

- Minimum of two (2) years of Office management related experience. - INGO related experience is an added advantage

Demonstrated Technical Skills:

- Able to work in high-pressure situations, solve problems and resolve conflicts. - Able to independently organize work, prioritize tasks and manage time. - Strong interpersonal skills, able to coach and support others. - Self-motivated, honest, highly responsible, and punctual. - Computer literate with significant knowledge/experience in excel.

Languages:

- Fluency in local context language is highly desirable. - Excellent verbal and written communication skills, fluent in written and spoken English.

Work Environment: This position is based at IRC Field Office in Maiduguri, Borno State

Computer/Other Tech Requirements:

- Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. - Travel Requirements: Ability to Travel: ~5% of times

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons, and several others.

Gender Equality****: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment: This position is based at IRC Maiduguri Field Office

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.