Policy and Best Practices Officer

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 120,483 USD and 157,764 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The position is located in the Office of the Chief of Staff at the United Nations Organization Stabilization Mission in the Democratic Republic of the Congo (MONUSCO) and based in Kinshasa. The Policy and Best Practices Officer will report directly to the Mission Chief of Staff (MCOS).

Responsibilities Under the direct supervision of the Mission Chief of Staff, the Policy and Best Practices Officer will carry out the following duties:

Promote and facilitate organization learning and the sharing of knowledge within the Mission and between the Mission and other missions and UNHQ: - In consultation with the Mission Chief of Staff and the Senior Mission Leadership and assisted by the Policy and Best Practices Service at UN Headquarters, develop a knowledge management action plan that will address the Mission's operational learning needs; - Promote the active use throughout the Mission of the DPO-DOS knowledge-sharing tools and systems, such as the Policy and Practice Database, End of Assignment Reports, Surveys of Practice and After-Action Reviews including through the establishment and support of a network of best practices focal points within the Mission; - Support the Mission Chief of Staff and other senior Mission managers upon request, in identifying gaps in existing official guidance, as identified through needs assessments, evaluations, lessons learned studies, etc., and developing guidance where needed, based on identified gaps; - Provide inputs to draft guidance as needed, when consulted by UNHQ offices; - Initiate and coordinate outreach activities, conduct training workshops, seminars, etc.; make presentations on policy, best practices and lessons learning issues; - Facilitate and/or generate good practices and lessons learned on various Mission work processes, operational responses, organizational systems, mandate implementation, etc.; - Research, analyze and present information gathered from diverse sources; - Collect, store and share best practice materials originating in the Mission with UNHQ and other Missions through the Policy and Practice Database, Communities of Practice and other channels and information-sharing fora; - Prepare and share with Mission leadership syntheses of lessons learned and recommendations documented in the Mission's knowledge sharing reports, as required; - Organize follow-up action as required on studies undertaken, seminars or workshops on Mission-specific best practices and lessons learned activities; - Liaise and coordinate with UN partner organizations, national and international organizations and academic institutions on all issues related to lessons learning and knowledge sharing; - Provide other learning and research services to the Mission as required.

Support the establishment of a Mission-wide system of guidance development based on lessons learned and good practice: - Promote the integration of lessons learned, good practices and other operational knowledge into work processes, guidance, and planning scenarios; - Develop, on behalf of the Mission management, an appropriate mechanism for considering and, following up on local-level recommendations generated by knowledge sharing mechanisms; - Take an active part in the network of Policy and Best Practices Officers and in developing and maintaining the network of Mission focal points; - In consultation with the Mission Chief of Staff and the senior Mission leadership and supported by the Policy and Best Practices Service (UNHQ), assist the Mission with designing and implementing a mission-specific guidance development process; - Support the Mission Chief of Staff and other senior Mission managers upon request, with the development, review, approval and dissemination of mission-specific guidance; - Support alignment of DPO-DOS policy development priorities with Mission guidance development priorities; - In consultation with the Mission Chief of Staff and the senior Mission leadership, and assisted by the Policy and Best Practices Service (UNHQ), support coordination of and/or implement policy reviews and studies; - Coordinate policy development on cross-cutting issues, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies; - Liaise with UN partner organizations, national and international organizations and academic institutions on all issues related to policy/guidance development.

Competencies Professionalism: Demonstrates sound knowledge of the UN system and understands the roles of each of the components of a Peace Operation; Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations .

Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Tailors language, tone, style and format to match audience; Demonstrates openness in sharing information and keeping people informed.

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

Education Advanced university degree (Master's degree or equivalent) in Political Science, International Relations, International Economics, Law, Business Administration and Management, Public Administration, Human Resources, social studies or humanities related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience At least 5 years of progressively responsible experience in international affairs, preferably in the area of knowledge management, organizational learning, policy development or evaluation. Experience with leading, coordinating and communicating change management initiatives with diverse stakeholders is highly desirable. Experience in programme management/evaluation is desirable. Experience working in or in support of a field operation of the United Nations Common System or a comparable international organization is desirable. Experience in a conflict or post-conflict environment is desirable.

Languages English and French are the working languages of the UN Secretariat. For this post, fluency in English is required. Knowledge of French is desirable.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.