Monitoring, Evaluation, and Learning Officer
Job Overview/Summary: As part of IRC’s Strategy 100, IRC’s Resettlement, Asylum, and Integration Programs Department will continue and expand on its commitment to delivering impactful programs and services, focusing on raising program quality through giving clients greater influence over program design and delivery, better using research and other evidence, powering decisions with data, and more agile and impactful, outcomes-focused program design. The Monitoring, Evaluation, and Learning Officer will lead the monitoring and evaluation of multi-office projects and strategic initiatives.
Lead the development and implementation of Monitoring, Evaluation, and Learning plans for multi-office projects. For FY22, this includes but is not limited to:
· Monitoring and evaluating a multi-office Mental Health and Psychosocial Support Program for Afghan refugees, SIV’s and parolees.
· Coordinating with the Immigration Policy Lab (IPL) and the program team to monitor & evaluate a co-sponsorship program funded by the Open Society Foundation.
· After action review and evaluation of the IRC’s Afghan response.
It also includes coordinating collection of annual stats data.
In this role you will be expected to:
· Lead the development of DEI informed MEL plans, and where relevant, research plans, that facilitate learning and client-responsive, data-driven service delivery
· Support design of project Theories of Change where relevant to ensure project evaluability.
· Ensure a DEI informed approach is applied to M&E planning and implementation.
· Design data collection tools and systems with program staff and partners and build the capacity of program staff to use them.
· Coordinate data collection and monitor quality of data collected. This includes working with research partners where relevant to ensure they have the de-identified data needed for additional data collection and analysis in accordance with MEL plans and data sharing agreements.
· Conduct analysis of quantitative and qualitative data.
· With program staff and partners, design and lead data review routines and lessons learned events.
· Document and disseminate findings and lessons learned (through donor reporting as well as internal communications and knowledge management processes).
· Provide MEL thought leadership through inputting recommendations, learning, and knowledge into global MEL related tools, processes, and guidance as needed.
Key Working Relationships:
This position is based in RAI’s Research, Analysis and Learning Unit and reports to the Director for Program Design, Monitoring and Evaluation. The MEL officer will work closely with other members of the Research, Analysis and Learning Team; the Program, Quality and Innovation Team; the Resettlement team; MEL staff in program offices; and other program staff and partners.
Education: A University degree in a relevant discipline (preferably in Social Sciences, Data Science, or a related field) –a technical degree together with additional relevant work experience may substitute for education
Work Experience: 3-5 years developing and implementing M&E plans; coordinating and/or conducting project evaluations, conducting qualitative and both descriptive and inferential quantitative data analysis. Experience conducting evaluations of programs for refugee or displaced populations preferred.
Skills and Competencies:
· Experience with writing and implementing M&E plans—from inception to close-out.
· A strong understanding of routines that promote data quality.
· Experience with data management systems. For U.S staff, experience with Social Solutions’ ETO platform is highly desired.
· A strong understanding of client feedback systems and of how to apply a GEDI lens to monitoring, evaluation, and learning.
· Experience developing both quantitative and qualitative data collection tools.
· A strong understanding of principles and processes involved in collection of data from linguistically diverse, RIM populations.
· Ability to effectively communicate results, including with data visualization.
· Strong M&E technical knowledge, including knowledge of basic M&E concepts and tools, as well as experience with: design of evaluable projects, qualitative and quantitative methods, statistical analysis, sampling, and applied research.
· Project management skills.
· Advanced knowledge of Microsoft Office Word, PowerPoint and Excel.
· Experience with R or similar data analysis software.
· Strong attention to detail (including in data management and written communication).
· Ability to work flexibly both independently and as part of a team.
· Excellent communication skills, both verbal and written, with fluency in English.
· Ability to handle multiple priorities and deadlines.
· Strong critical thinking capabilities with an ability to rapidly assess situational needs, develop problem solving strategies, and implement sustainable solutions.
· Experience conducting action research.
· Demonstrated experience with capacity building/training related to data collection tools and data quality.
· Experience managing project M&E across multiple locations, remotely.
· Experience monitoring and evaluating MHPSS projects.
· Proven experience with donor reporting.
· Experience independently managing research processes, logistics and relationships with research partners.
· Experience using mobile/ cloud-based digital technology for data collection and management, as well as analysis and reporting through the utilization of specific platforms such as Power BI.
Language Skills: English language fluency. Fluency in additional languages (Dari, Pashtu, Arabic, Spanish, French, German) preferred.
Certificates or Licenses: N/A
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The IRC and IRC workers are expected to uphold the values and principles outlined in the IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.