Monitoring and Evaluation Assistant Afghanistan Kabul

Contract

This is a Professional contract, Grade 3 (NRC) contract. More about Professional contract, Grade 3 (NRC) contracts.

Job Overview:

The purpose of the Complaints Feedback Mechanism Assistant (CFM) role is to support and contribute to the NRC Complaints and Feedback Mechanism (CFM). The incumbent will handle complaints and feedback from all NRC project interventions through NRC CFM WhatsApp channel and perform data entry of all the cases received into online CFM database. Communicate rapidly the received cases with the Programme team for resolving, while sending a confirmation message to beneficiaries and stakeholders received resolved cases from the field and log into the database and close the loop by providing response to the complainant/informant. For further details, please click here Job Description and NRC Grade Structure