Junior Consultant - Performance Management Consultant

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Job Title: Performance Management Consultant

Type of Contract: Junior Consultant

Division: HRMTC - Career Management branch, HR Division

Duty Station (City, Country): To be confirmed (Rome HQ or Remote Working)

Duration: 6 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP’s dedication to those it serves requires excellence in the competence, skills, and ethical conduct of its workforce. To support this, the HR Career Management Branch (HRMTC) plays a key role given its mandate of being responsible for performance management, employee engagement, learning and development, career management and development, and WFP’s internal promotion system.

To support the Branch in achieving its goals, we are currently seeking to fill a junior consultancy vacancy, for a period of six months. The position will be initially home-based, with potential to be based in Rome from late 2022.

ACCOUNTABITLITIES / RESPONSIBILITIES:

In an effort to improve the efficiency, effectiveness and engagement of WFP’s workforce, the junior consultant will:

1. Support the overall management of the Performance Management systems, including rollout of new features and maintenance.

2. Contribute to the customer service offered to all WFP employees and managers on performance management, both for IT and process-related queries.

3. Contribute to the design and implementation of initiatives that measure and sustain levels of employee engagement

4. Conduct data analysis and prepare accurate and timely reporting on activities done within the Branch, providing relevant insights.

5. Assist in project management activities, including organization of webinars, correspondence with external vendors and liaising with the HR IT team.

6. Work with other colleagues in the Branch to improve existing resources, and to identify needs for and develop new resources.

7. Contribute to the development of effective and innovative communication and training activities and materials, to maintain high engagement on the Branch initiatives.

8. Contribute to additional initiatives and/or campaigns managed by the Branch or HR Division.

9. Other duties, as required.

DELIVERABLES QUALIFICATIONS AND EXPERIENCE REQUIRED:

• Effective contribution to the Branch new initiatives and management of the existing processes / systems.
• High-quality and timely customer service offered.
• Participation in communication and training campaigns, and initiatives.
• High-quality and timely documentation / material produced.
• Professional and proactive engagement in different areas of the Branch.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

Education:

• University degree in HR, Business Administration, Social Sciences, International Relations, or related studies.

Experience:

• Experience in performance management, data management and reporting, employee engagement and/or other related areas

• Experience in customer support

• Previous WFP or UN experience

• Work in multi-cultural teams and organizations

Knowledge and Skills:

• Initiative, sound judgment and demonstrated ability to collaborate harmoniously with colleagues of different national and cultural backgrounds

• Strong analytical, critical thinking, and problem-solving skills

• Excellent written/verbal communication skills

• Customer service skills
• Advanced knowledge of Microsoft Office with excellent proficiency in Microsoft Excel
• PowerPoint design and data visualization skills desirable

Languages:

• Excellent command of English (level C) in oral and written English is essential
• Other UN languages, in particular French and/or Spanish, are an asset

TERMS AND CONDITIONS:

WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.

DEADLINE FOR APPLICATIONS: Friday, 19 August 2022

REF.: VA No. 171291

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.