JOINT OPERATIONS OFFICER

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 90,970 USD and 117,287 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting This position is located in the United Nations Organization Stabilization Mission in the Democratic Republic of the Congo (MONUSCO). The Joint Operations Officer reports directly to the Chief of the Section and is responsible for integrated situational awareness, crisis management and operational coordination. Within limits of delegated authority, and under the supervision of the Section Chief, the Joint Operations Officer will serve as the Deputy of the JOC. S/he is responsible for the coordination, and supervision of the responsibilities and services provided by the JOC, including the management of an integrated team comprising staff from across the mission, including military, police, and security components.

Responsibilities Under the authority of the Chief JOC and in close coordination with the Deputy Chief JOC (Political) in Kinshasa, the Joint Operations Officer, as the Deputy Chief JOC (Operations), will be responsible for the following duties: 1. Monitoring and reporting: •Ensures that JOC staff members receive guidance and directives for the collection of information and maintains relations with stakeholders; •Reviews and ensures the processing and timely dissemination of integrated reports (including daily and weekly situation reports) within the Mission and to Headquarters about significant developments in the country and region; •Reviews and sends incident ("flash") reports about important, urgent events and new developments affecting the UN mandate implementation and peace and stability in the country; •Oversees the preparation of special reports and drafting of code cables and official e-mails; - Supervises and reviews the drafts and reporting products of other colleagues, including Associate Joint Operations Officers and Joint Operations Officers; •Supervises the management of the situational awareness geospatial database of operational reports (SAGE), accessible by, and for the use of, integrated mission components; •Manages the exchange of operational information with external partners, including members of the diplomatic community, humanitarian and civil society partners. 2. Crisis management support: •Ensures that the mission and key actors (Crisis Management Team members, JOC staff, etc.) are prepared for crises, familiar with the procedures, and that standard operating procedures and other guidance are up-to-date; •Under the supervision of JOC leadership and the Mission Chief of Staff, supports the organization of crisis management meetings within the Mission and with UN Headquarters; •Manages JOC support to crisis management meetings (secretariat support, presentations, talking points if required, liaison with technicians and facilities management); •Liaises regularly with the Mission components, Mission Support and the UN Country Team (UNCT) to provide timely information during a crisis. 3. Operational Coordination: •Supports the organization of operational coordination meetings, as required, liaising with Mission components, Mission Support, and the UNCT and monitoring the implementation of decisions; •Supervises and contributes to operational planning activities, with JOC planning staff and in coordination with other components’ planners; •Supports regular operational coordination mechanisms (e.g. flight and special flight requests); •Liaises with Mission sections, Mission Support, and the UNCT regularly to help coordinate operations; •Collaborates with the Joint Mission Analysis Centre (JMAC), Security Operations Cell/Centre (SOC), Police Operations Centre (POC), Military Operations Centre (MOC) and Mission Support Centre; •Supports the Protection of Civilians unit in the drafting/revision of reports/presentations based on the JOC database; •Acts as point of contact with the Goma Volcanic Observatory; •Supports the development of the Mission's Organisational Resilience Management System (ORMS). 4. Information hub: •Supports the facilitation of contact between Mission Leadership and Headquarters and other actors; •Ensures an up-to-date database of contact details for key personnel is maintained in the JOC. 5. Assistance to the Chief JOC with management, including: •Serves as the team leader of the ROC; •Supervises as required recruitment, training and management of Operations Officers/Reporting Officers; establishes duty rosters as necessary; oversees budget submissions, as required; and maintains relations with the Mission’s components, sectors, regional offices, and the UN Headquarters; •Supervises the budget for and manages the volcanologist contractor; •Develops mission-level SOPs, tools and templates (for reporting, crisis management, communications, etc., reflecting DPO policy and guidance) and ensures their implementation (including through training and evaluation); •Prepares briefs for senior management groups, high-level delegations, diplomatic corps and other groups/individuals as instructed by Senior Leadership; and •Acts as OiC Chief JOC, as required. 6. Performs other tasks as required by the Chief JOC or the Mission Chief of Staff.

Competencies Professionalism – Ability to identify politically sensitive and operationally significant issues; ability to coordinate with various actors, including outside the UN; ability to effectively conduct presentations by clearly summarizing and articulating operational issues, proposing options and concisely conveying information; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication – Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Teamwork – Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Judgement/decision making: Identifies the key issues in a complex situation and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Education Advanced university degree (Master’s or Doctorate degree, or equivalent) in political science, social sciences, international relations, law, or related field is required. A first-level university degree (Bachelor’s degree or equivalent) in combination with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.

Work Experience A minimum of seven years of progressively responsible experience in political or international affairs, crisis operations and management, military, police or security services, civil affairs, humanitarian affairs, human rights, or related fields, is required.

Field and/or strategic-level operations planning and coordination experience is required.

Prior experience to circumstances requiring crisis management expertise, preferably as applied in an Operations Room context, is required.

Experience working in an integrated civilian-military-police environment and in a conflict or post-conflict situation in or in support of a field operation of the United Nations Common System or a comparable international organization is required.

Experience in Organizational Resilience Management System (ORMS) and natural disaster planning is desirable.

Experience using SAGE situational awareness tool is desirable. (Note: Sage small-business accounting software is not relevant to this post.)

Languages English and French are the working languages of the United Nations Secretariat. Fluency in oral and written English is required; Working knowledge of French is desirable.

Assessment Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.