JOINT OPERATIONS OFFICER

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 146,826 USD and 189,301 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting This position is located in the United Nations Organization Stabilization Mission in the Democratic Republic of the Congo (MONUSCO). The Joint Operations Officer reports directly to the Chief of the Section and is responsible for integrated situational awareness, crisis management and operational coordination. Within limits of delegated authority, and under the supervision of the Section Chief, the Joint Operations Officer will serve as the Deputy of the JOC. S/he is responsible for the coordination, and supervision of the responsibilities and services provided by the JOC, including the management of an integrated team comprising staff from across the mission, including military, police, and security components.

Responsibilities Under the authority of the Chief of the Joint Operations Centre, the Joint Operations Officer, will be responsible for the following duties:

1. Monitoring and reporting: (a) Ensure that JOC staff members receive guidance and directives for the collection of information and help maintain relations with stakeholders; (b) Help review and ensure the processing and timely dissemination of integrated reports (including daily and weekly situation reports) within the mission and to headquarters about significant developments in the country and region. (c) Help review and send incident ("flash") reports about important, urgent events and new developments affecting the UN mandate implementation and peace and stability in the country; (d) Oversee the preparing of special reports and drafting of code cables and official e-mails; (e) Supervise and review the drafting and reporting products of other colleagues, including Associate Reporting Officers and Joint Operations Officers and fulfil the role of the Chief of the Joint Operations Centre in his/her absence; (f) Manage databases of operational reports and SAGE, accessible by, and for the use of, integrated mission components. (g) Manage the exchange of operational information with external partners, including members of the diplomatic community, humanitarian and civil society partners.

2. Crisis management support: (a) Help ensure that the mission and key actors (CMT members, JOC staff, etc.) are prepared for crises and familiar with the procedures, and that SOPs and other guidance are up-to-date; (b) Under the supervision of JOC leadership and the Chief of Staff, help organize crisis management meetings within the mission and with New York headquarters; (c) Help ensure the JOC supports crisis management meetings (secretariat support, presentations, talking points if required, liaison with technicians and facilities management); (d) Liaise regularly with the mission components, mission support and UNCT to provide timely information during a crisis.

3. Operational Coordination: (a) Support the organization of operational coordination meetings, as required, liaising with mission components, mission support, and the UNCT and monitor the implementation of decisions; (b) Support regular operational coordination mechanisms (eg flight and special flights requests); (c) Liaise with mission sections, mission support, and the UNCT regularly to help coordinate operations. (d) Coordinate mission Organizational Resilience Management System drafting and implementation, as required. (e) Collaborate with the Joint Mission Analysis Center, Security Operations Cell/Centre and Mission Support Centre (f) Support POC unit in the drafting/revision of Incidents Matrix based on the JOC database.

4. Communications hub: (a) Support the facilitation of contact between mission leadership and headquarters and other actors; (b) Ensure an up-to-date database of contact details for key personnel is maintained in the JOC.

5. Assist the Chief JOC with management, including: (a) Supervision of the JOC, recruitment, training and management of operations officers; establishment of duty rosters, as necessary; and oversight of budget submissions and personnel contracts, as required; relations with the mission’s components, sectors, regional offices, and the United Nations Headquarters; (b) Development of mission-level standard operating procedures, tools and templates (for reporting, crisis management, communications, etc., reflecting DPKO policy and guidance) and help to ensure their implementation (including through training and evaluation); (c) Preparation and briefing for SMM or SMG, High Level delegation, diplomatic corps or as instructed by Senior Leadership; and (d) Act as OiC Chief JOC.

6. Perform other tasks as required by the Chief JOC or the Chief of Staff.

Competencies Professionalism: Knowledge of drafting political documents. Knowledge of working in an operational environment. Ability to brief senior officials. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Judgement/decision making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Education An advanced university degree (Master’s or Doctorate degree, or equivalent) in [specify fields] or related fields is required. A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.

Work Experience A minimum of seven years of progressively responsible experience in political or international affairs, military, police, security, civil affairs, humanitarian affairs, human rights, crisis operations and management, or related field is required.

Extensive experience drafting political documents and briefing senior officials is required.

Relevant professional experience managing a team or an office is required.

At least two years of experience working in or in support of a field operation of the United Nations Common System or a comparable international organization in a conflict or post-conflict situation is desirable.

Experience working on political, security or mandate-related issues within the geographical region of operations is desirable.

Experience working in a Situation Centre, Joint Operations Centre, or a similar 24/7 operational environment is desirable.

Experience as a user of the SAGE situational awareness/geospatial platform is desirable.

Experience with the Organisational Resilience Management System (ORMS) is desirable.

Languages English and French are the working languages of the United Nations Secretariat. Fluency in English (both oral and written) is required; Knowledge of French is required.

Assessment Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.