INTERN - PUBLIC INFORMATION

Contract

This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.

Org. Setting and Reporting This internship announcement is valid for four (4) candidates who will intern in the Visitors Services Section, Outreach Division of the Department of Global Communications in New York City. It is for an initial period of four months, with an opportunity for extension up to six months, depending on the needs of the Section and availability of the candidate.

The Outreach Division engages and educates people and their communities worldwide to encourage support for the ideals and activities of the United Nations (UN).

The Visitors Services Section interfaces directly with the general public to offer guided tours of UN Headquarters in New York and briefings with UN expert speakers, as well as a Public Inquiries counter where visitors can obtain information materials and have their queries answered.

Please visit: www.un.org/visit for more information about the Visitors Services Section.

The internship is unpaid and full-time. Interns work five days a week (35 hours) under the supervision of a staff member in the Unit(s) within the Visitors Services Section to which they are assigned, although they also support the operation as a whole. Fluency in English is required to be considered as an intern candidate.

This internship is foreseen to be in person and full-time. However, the possibility of working part-time or remotely could be considered depending the nature of the tasks and at the discretion of the manager, on an exceptional basis.

Responsibilities The intern will assist one of the Units of the Visitors Services Section. Daily responsibilities will depend on the individual's background, the Unit to which he/she is assigned, and the period during which he/she undertakes the internship. Interns’ responsibilities may include: - Assisting with planning and organizing outreach activities to educate the public about the UN’s work - Providing support for the organization of guided tours, briefings, and events - Conducting research on UN thematic issues - Providing general office support (drafting correspondence and other communications, setting up and maintaining files/records and databases, organizing meetings, etc.) - Assisting with taking photographs and videos to promote Visitors Services - Assisting with drafting media content for the Visitors Services Facebook and Twitter accounts - Responding to visitors’ queries in-person and in writing - Assisting with the development, implementation, and analysis of surveys on visitors’ experience - Perform other duties as required

Competencies Communication: - Speaks and writes clearly and effectively in English - Listens to others, correctly interprets messages from others, and responds appropriately - Asks questions to clarify; exhibits interest in having two-way communication - Tailors language, tone, style, and format to match the audience - Demonstrates openness in sharing information and ensuring that others are well-informed

Teamwork: - Works collaboratively with colleagues to achieve organizational goals - Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others - Places team agenda before personal agenda - Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect one’s own position - Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Client Orientation: - Considers all those to whom services are provided to be "clients " and seeks to understand the clients' point of view - Establishes and maintains productive partnerships with clients by gaining their trust and respect - Identifies clients' needs and matches them to appropriate solutions - Keeps clients informed of progress/setbacks in projects - Meets timeline for delivery of products or services to clients

Education Please note that to qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements: a. Be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher);

or,

b. Be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s level or equivalent).

Applicants must also: - Be computer literate in standard software applications; - Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the UN Charter; - Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which includes a willingness to understand and be tolerant of differing opinions and views.

Work Experience No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.

However, experience in drafting documents in English is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is desirable.

Assessment Potential candidates will be contacted by hiring manager directly for further consideration.

Special Notice A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed.

The Cover Note must include: - Title of Degree Programme you are currently pursuing - Graduation Date (When will you graduate or when did you graduate from the programme) - List the IT skills and programmes in which you are proficient in - List your top three areas of interest - Dates of availability to undertake the internship - Explain why you are the best candidate for this specific internship - Explain your interest in the Visitors Services Section

In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to the high volume of applications received, ONLY successful candidates will be contacted.

Applicants who are children or siblings of a staff member shall not be eligible to apply for an internship at the United Nations. Interns will need to provide all necessary hardware (computer), software, and an internet connection to perform the internship remotely. This job opening is generic and further notice about any non-selections will not be issued due to the nature of the advertisement.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence, and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural, and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. For internships in the United States of America, interns who are not United States citizens, permanent residents or not currently in the United States on a non-immigrant visa status will be required to obtain a G-4 visa. If already in the United States of America on another non-immigrant visa status other than G-4, interns will be responsible for ensuring that they have a valid visa, and if required, employment authorization, allowing them to undertake the internship.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.