Innovation and Knowledge Management Specialist for the development of a Knowledge Management and Sharing System in Support of the UNDP “Capacity for Experience Sharing Initiative”

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Application deadline 2 years ago: Monday 6 Sep 2021 at 23:59 UTC

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Contract

This is a National Consultant contract. More about National Consultant contracts.

Background

Through their Country Programme and the Regional Programme, UNDP Country Offices (COs) in Asia-Pacific have achieved significant results and have tangibly contributed to domestic development. In doing so, said COs have acquired specialized experiences and expertise.

This experience would be of direct relevance to other UNDP Offices and countries in Asia-Pacific as well as in other regions. In fact, UNDP Regional Bureau for Asia and the Pacific (RBAP) COs have been repeatedly approached by other COs with requests for sharing of lessons learned, guidance, and oftentimes direct support through conference calls and missions. However, COs have found it difficult to respond to the growing demand due to the need to prioritize their country-level work, as well as due to their limited capacity in providing “beyond borders” support in demand. As a result, direct experience sharing and support has been limited in scope and duration, helping, but not fully meeting the needs of the requesting Offices. This is a lost opportunity for these requesting Offices and the countries they serve—as well as for UNDP overall, as this direct horizontal sharing and support provides corporate benefits in terms of capitalization and dissemination of UNDP experience.

The RBAP “Capacity for Experience Sharing Initiative” (CESI) therefore aims to fill these gaps, through meeting CO needs in terms of supporting capacity for experience sharing, and operationalizing “Beyond Borders Country Offices” in Asia-Pacific. CESI will cover an area that is unattended to and will not intersect with the different functions and work of the Global Policy Centers—though some of the findings may be shared with some Centers in specific thematic areas. The UNDP Bangkok Regional Hub (BRH) will support and contribute to the initiative through the Regional Programme and the BRH-based Global Policy Network. However, BRH cannot be a substitute, or even an intermediary, in the direct sharing of experience from CO to CO, which is being sought, and which CESI can enable.

The UNDP Philippines’ CO was identified for CESI support, with the focus area being Risk-Informed Development (RID). This was identified, given the CO’s broad range of experiences in the fields of climate change adaptation and disaster risk reduction (CCA-DRR); security, peace and conflict prevention; and health and pandemic response. This enables the synthesis and application of findings from said thematic areas under the RID framework: to reduce risks and avoid risk creation in resilient and sustainable development efforts—with the understanding of multiple, concurrent threats and complex risks, trade-offs, and opportunities arising from development decisions, and acting on that knowledge.

As part of this initiative, UNDP Philippines requires the services of an Innovation and Knowledge Management (IKM) Specialist to design and implement a Knowledge Management and Sharing (KMS) system that will serve as the framework and vehicle to facilitate the delivery of CO to CO advisory services on Risk-Informed Development to other RBAP COs, as well as a road map in the institutionalization of this emerging role of the Philippines’ CO as part of UNDP’s new Strategic Plan for 2022-2025. The KMS system leverages, as one of its components, a digital platform where essential knowledge products, narratives or stories, multimedia, and other relevant files can be easily stored and retrieved to improve understanding, collaboration, and process alignment among the participating COs.

Institutional Arrangement

  • For the duration of the contract, the consultant will be under the direct supervision of the CESI Project Coordinator and overall supervision of the UNDP Programme Unit Team Leaders of the Climate Action Programme Team, Peace Programme Team, Institutions and Partnerships, and Impact Advisory Team.
  • The consultant will also be provided guidance, as necessary, by UNDP Bangkok Regional Hub (BRH)

Duration of Work

  • The expected duration of work is fifty (50) working days spread over 3.5 months, from 1 September 2021 to 15 December 2021.
  • The UNDP CO will review and give comments on outputs maximum of four (4) working days after output presentation (or submission if presentation is not necessary).

Duty Station

Duty Station: Home-based

The Consultant is expected to work remotely and provide their own laptop, work space, internet connection for the work requirement. No field work/ duty travel is expected. Regular reporting will be done through virtual means.

Scope of Price Proposal and Schedule of Payment

  1. The Consultant should send the financial proposal based on a lump-sum amount for the delivery of the outputs identified below. The total amount quoted shall be “all inclusive” all costs (professional fees, communications, etc.) that could possibly be incurred by the Consultant should be factored into the final amount submitted in the proposal. Medical/health insurance must be purchased by the individual at his/her own expense, and upon award of contract, the consultant must be ready to submit proof of insurance valid during contract duration.
  2. The contract price will be fixed output-based price. Any deviations from the output and timelines will be agreed upon between the Consultant and UNDP PH.
  3. Payments will be done upon satisfactory completion of the delivery by target due dates. Outputs will be certified by the CESI Project Coordinator, prior to release of payments.

Deliverables / Outputs

Due Dates

Indicative Percentage of Lump-sum Price

Upon submission and acceptance of IR

September 2021

10%

Upon submission and acceptance of the first iteration of the KMS system.

15 October 2021

30%

Upon submission and acceptance of the following:

  1. Second iteration of the KMS system.
  2. Draft road map on KMS system institutionalization.
  3. Design of the UNDP CO advisory team.

15 November 2021

30%

Upon submission and acceptance of the following:

  1. Final iteration of the KMS system.
  2. Road map on KMS system institutionalization.
  3. Mobilization of the UNDP CO advisory team.

15 December 2021

30%

TOTAL

100%

Duties and Responsibilities

Scope of Work

The Project will hire three (3) experts as National Consultants, that will work on respective thematic areas, namely CCA-DRR, conflict prevention and peace-building, and data driven tools for planning -related initiatives. These will be done under the overall guidance of their corresponding programme units that implement initiatives under these thematic areas respectively.

These experts will produce respective Mapping and Analysis of Key Resilience Development Lessons (MARL) reports, accompanied by supporting database which includes the codified lessons learned. These will serve as the primary resource in the development of a UNDP CO Risk-Informed Development (RID) report. Said RID report synthesizes consolidated findings and packages them under the RID framework. The results of which will later on feed into the Knowledge Management and Sharing (KMS) system, to be developed under the project.

The IKM specialist shall lead the design and implementation of this KMS system, which will serve as the framework and vehicle to facilitate the delivery of CO to CO advisory services on Risk-Informed Development to other RBAP COs, as well as provide a road map in the institutionalization of this emerging role of the Philippines’ CO as part of UNDP’s new Strategic Plan for 2022-2025.

Specifically, the set of services required by the project from the IKM specialist is covered under the following eight (8) objectives:

  1. With the guidance, support, and inputs of the RID expert, to design, develop, and pilot an integrated KM and Sharing system, to be adopted by UNDP CO, that:
    1. Regularly and systematically consolidates relevant knowledge, lessons learned (including assessment of systemic failures and related solutions), and good practices from the UNDP CO under the RID approach.
    2. Operationalizes the efficient and effective CO to CO sharing of synthesized RID experience, as an institutional advisory role of UNDP Philippines’ CO in UNDP’s upcoming new Strategic Plan 2022-2025.
    3. Leverages, as a core component of the KMS system design, the development, experimentation, and roll-out of a supporting digital platform, to deliver the above services—in collaboration with and support of a UI/UX design and Web Development (WD) consultant hired separately under CESI project. Said platform shall be initially populated with the content from the codified database developed by MARL experts and synthesized by the RID expert.
  2. To devise mechanisms, as part of the KMS system, that ensures the sharing and exchange of both explicit (i.e., tangible knowledge products) and tacit (i.e., difficult to codify insights and experiences) to relevant audiences.
  3. To coordinate closely throughout the design, development, experimentation, and pilot process of the KMS system, with UNDP CO and BRH in making sure that linkages to ongoing UNDP sharing platforms and Communities of Practice (CoPs), such as through SparkBlue or Yammer, and other relevant regional platforms to amplify outreach, are created. Linkages to knowledge platforms that embed user tracking and user feedback will also permit continuous monitoring of efficacy and relevance of knowledge sharing products and tools, learning update, and overall outreach, and thus preferred.
  4. In close collaboration with the RID expert, to ensure that the KMS system delivers the following:
    1. Ensuring that knowledge exchange channels are focused on the most relevant and actionable learnings that will be consumed by other UNDP COs, including the assessment of systemic failures and corresponding related solutions, as well as replicable best-practices;
    2. Highlighting both explicit (i.e., tangible knowledge products) and tacit (i.e., difficult to codify insights and experiences) experiences/ learnings and framing these in forms that can be readily consumed and acted upon by other UNDP COs;
    3. Provide insights in the process of refining open-source risk management tools/ migration onto UNDP platforms to ensure utilization by other COs.
  5. In close collaboration with the RID expert, to ensure that the KMS system design process considers the following:
    1. The CO's current profile and structure of work in the resilience space;
    2. Opportunities to build an offer that requires office-wide, inter-programme unit engagement/ joint-approach;
    3. Unifying currently fragmented funding pots (i.e., systems-approach), and shape it using the current interest in the resilience space and opportunities to help mature it; and
    4. It should address recommendations on how to strengthen RID implementation of the UNDP CO, based on the lessons learned.
  6. To design and implement monthly sharing of projects and experiences among different UNDP COs. These monthly sessions and participation of countries can be clustered based on their common characteristics/ experiences/ challenges/ initiatives: (i) countries experiencing recurring and intensifying hydrometeorological events, (ii) experiencing insurgencies, domestic terorrism, etc., (iii) countries with commendable CoVID-19 response and recovery measures, among other thematic areas that can be explored.
    1. Said meetings shall be joint UNDP CO and BRH events, supported by the IKM specialist, as a form of pilot testing/ experimentation in the development of the KMS system.
    2. The sessions shall also serve to gather inputs/feedback from participating COs on the modality of experience sharing and proposed improvements to the system, including on potential follow through actions after the session, etc.
  7. In close collaboration with the RID expert, to develop a strategic road map the determines the necessary phases and corresponding elements needed towards the institutionalization of the KMS system as an integral role of UNDP Philippines’ CO under the upcoming new UNDP Strategic Plan 2022-2025. it should consider the following:
    1. Visualizing the end-goal, of what the role of the Philippines CO should be under an ideal UNDP regional and global programming structure (i.e., Global Policy Network) that would allow RID agenda of CO and UNDP system, more broadly, to be advanced—questions like "should new programmes be designed?", should be answered;
    2. Identify forms of support required from other COs, or what needs additional funding for the Philippines' UNDP CO to fill this role (e.g., seed funding) and how these should be used for programming purposes; and
    3. Identifying phases needed to reach the visualized end-goal of an internal UNDP collaborative model.

8. To lead and support the design and establishment process of an advisory team within the Philippines' CO as part of the KM and Sharing system framework, being part of the first phase in the step-wise roll out of the KMS system. The final formation of said advisory group will be led and decided upon by UNDP CO management, supported by the UNDP BRH, GPN, and the CESI Project Coordinator. The RID expert shall provide advisory support throughout the process.

Competencies

Corporate competencies

  • Must have strong leadership and project management skills
  • Must have an extensive background and understanding of the Philippine DRR, recovery, and resilience policies, programmes, and activities
  • Must be detail-oriented
  • Has excellent analytic skills especially in understanding complex information to produce evidence-based comparisons and conclusions.
  • Excellent written and spoken English is required.

  • Demonstrates integrity by modeling the UN's values and ethical standards;

  • Promotes the vision, mission, and strategic goals of UNDP;
  • Displays cultural, gender, religion, race, nationality, and age sensitivity and adaptability;
  • Treats all people fairly without favoritism.

Functional and technical competencies

  • Ability to work in a diverse and multi-cultural environment;
  • Self-motivated and ability to work under pressure and to meet strict and competing deadlines;
  • Displays analytical judgment and demonstrated ability to handle confidential and politically sensitive issues in a responsible and mature manner;
  • Demonstrates openness to change and ability to manage complexities

Required Skills and Experience

The Offers received will be evaluated using a combined scoring method - where qualifications and technical proposal will be weighted 70 points and combined with the price offer which will be weighted 30 points.

The review of the technical proposal will be divided into two parts as follows:

Technical qualifications per CV 30Sample work/portfolio 10Interview with a pitch presentation 30Total 70The review of CV and Portfolio will be rated using the criteria in the table below.

Qualification

Maximum Points Obtainable (40pts)

Education:

  • At least Bachelor’s Degree in Development Studies, Public Policy, Social Sciences, Communication, Creatives & Design, Data Science, or related field experience. Having an advanced degree or equivalent certifications is advantageous.

(3.5 points for Bachelor’s degree, 4 points for Master’s, 5 points for Ph.D; additional 0.5 points for each additional certification relevant to the work; maximum of 5 points)

5

Experience:

  • At least five (5) years of professional experience in Knowledge Management, organizational policy, change management, public policy, and/or other related functions.

(7 points for 5 years’ experience, additional point for each additional year; maximum of 10 points)

10

At least ten (10) years previous work experience in international development, with preference to experience working with the UN system.

(3.5 points for 10 years’ experience, additional point for each additional year; additional 1 point if previous work is within the UN system; maximum of 5points)

5

  • Completed a minimum of three (3) qualified/ comparable projects on knowledge management and sharing, organizational change, and/or related initiatives.

(7 points for three completed projects, additional point for each completed project; maximum of 10 points)

10

Quality and relevance of sample work: Sharepoint or website development

10

Language Requirements:

  • Fluency in spoken and written English and Tagalog as indicated in the CV

Pass / Fail

TOTAL

40 points

Only offerors who will obtain a minimum of 28 points out of 40 obtainable points will be shortlisted and invited for an interview with pitch presentation.

Recommended Presentation of Offer

Interested applicants must submit the following documents/information to demonstrate their qualifications. Please group them into one (1) single PDF document as the application only allows to upload of a maximum of one document.

  1. Duly accomplished Letter of Confirmation of Interest and Availability using the template provided by UNDP;
  2. UNDP Personal History Form (P11) or Curriculum Vitae (following the template attached) indicating all past experiences from similar projects or requirements, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references;
  3. Financial Proposal that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs, as per template provided, and clearly stating the payment percentage as indicated in this TOR. If an Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.
  4. Work portfolio demonstrating at least one (1) example of the following: Sharepoint or website development (include the link in the job application)

Note: The above documents need to be scanned in one file and uploaded to the online application as one document.

Interested applicants to note that personal Medical/health insurance (to be purchased by the individual at his/her own expense) is mandatory for the issuance of contracts. Upon award of the contract, the consultant must be ready to submit proof of insurance valid during the contract duration.

The following templates / Annexes and IC General Terms & Conditions can be downloaded from http://gofile.me/6xdJm/bE9TCw8fU:

  • General Terms and Conditions for Individual Contract
  • Letter of Confirmation of Interest and Availability
  • P-11 form

In view of the volume of applications, UNDP receives, only shortlisted offerors will be notified.

Added 2 years ago - Updated 2 years ago - Source: jobs.undp.org