Information Management Officer (Office of Emergencies and Resilience)

Organizational Setting The Office of Emergencies and Resilience (OER) is responsible for ensuring FAO's efforts to support countries and partners in preparing for and effectively responding to food and agricultural threats and crises. It is responsible for coordinating the development and maintenance of corporate tools and standards to enable Decentralized Offices to assist Members to prepare for, and respond to emergencies. OER ensures humanitarian policy coordination and knowledge, liaison with the Inter-Agency Standing Committee as well as with humanitarian resource partners, co-leadership with World Food Programme of the global Food Security Cluster, organizational preparedness, surge capacity and response to large-scale emergencies. OER supports food and nutrition security assessment and early warning activities related to emergency and humanitarian analysis and responses. OER plays a major role in the development and leadership of the Organization's programme to increase the resilience of livelihoods to food and agriculture threats and crises.

The post is located in the Office of Emergencies and Resilience (OER) at FAO headquarters in Rome, Italy.

Reporting Lines The Information Management Officer (Office of Emergencies and Resilience) will work under the general guidance of the Team Leader of the Global Programme Support (GPS) team and under direct supervision of the Senior Emergency and Rehabilitation Officer within the Innovation and Programme Development desk. He/she will work impartially with all members of the Global Programme Support (GPS) team and will serve the group as a whole.

Technical Focus The Information Management Officer (Office of Emergencies and Resilience) supports the information management team with database management and Country Office focal points through follow-up calls to support data collection for the Livestock Investments Coordination System (LICS) and other innovative databases. The Information Management Officer (Office of Emergencies and Resilience) will support the development of information technology that stresses the role of unified communications and the integration of telecommunications and computers, as well as necessary software, data visualization, middleware, storage and audiovisual, that enable users to access, store, transmit, understand and manipulate data. This included the optimal usage of SharePoint and OneDrive across numerous countries and partners and the development of decision tools to enhance programme development with sustainable behavioural change impact. The purpose of the incumbent role is to support functional accountability, internally contribute to information technology systems and operations and externally support collaboration and capacity building; improve the delivery of results and knowledge management; enhance business relationships with digitalization and online tools and foster innovation. The Information Management Officer (Office of Emergencies and Resilience) role includes supporting interlinked databases and Information Management (IM) function and provide technical and operational support; enhance data governance, information collaboration, support internal and external relationships and capacity; improve results delivery in developing dashboards and automated reporting system and foster innovation.

Key Results Planning and delivery of knowledge and information management activities.

Key Functions • Support the overall management of Information systems, inter alia, Online Databases and dashboard and provide support to the GPS staff to enable the implementation of the LICS and the GPS team priorities, solutions and services; • Safeguard the physical and logical security and safety of information management environment and infrastructure; • Participate in project management and programme meetings to exercise the functional accountabilities of the information management function; • Represent the GPS information management in relevant fora; • Stay abreast of information management trends, developments and best practices through professional development; • Promote the use of collaboration tools for knowledge management, capacity building and preserving institutional memory; • Promote creativity and innovative thinking to re-engineer work processes and make the best use of technology within and outside the GPS.

Specific Functions • Contribute to the implementation of the LICS - Project Activity Information Database (PAID) implementation within and outside FAO; • Support the GPS Strategic Plan and ensure the inclusion of information management inputs and perspective; • Liaise with all other OER teams to innovate and modernize office operations and to contribute to the collective information technology and digitalization evolution; • Monitor risks and threats to information management environment or infrastructure and take appropriate action; • Support partners to build capacity and nurture independence; • Build and strengthen relationships with partners, i.e. government, sister United Nations agencies, International non-profit Organizations (INGOs) and Civil Society Organizations (CSOs); • Liaise with all other OER team and technical units to share knowledge, experience; discuss opportunities and risks for the improved delivery of results; • Evaluate innovation initiatives potential opportunities and possible risks to improve productivity, efficiency and effectiveness and share with senior management; • Ensure exit strategies are incorporated in all innovation initiatives prior to approval. ______________________________________________________________________________________________________ CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements • Advanced university degree in computer and data management science, software engineering, information technology management, business administration, or another relevant technical field • Five years relevant professional experience in information technology management and business operations in a large international organization and/or corporation is required • Working knowledge (proficient – level C) of English and limited knowledge (intermediate – level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).

Competencies • Results Focus • Teamwork • Communication • Building Effective Relationships • Knowledge Sharing and Continuous Improvement

Technical/Functional Skills • Certification and/or proven experience in some of these several information management and information technology competencies: Database management, Information Security, information technology Audit and Risk Management, Networks Information Security and Software Engineering and Programming; • Work experience in more than one location or area of work, particularly in field positions, is desirable; • Extent and relevance and extent of experience related to large database management and dashboard software, information technology tools especially Interagency One drive and Sharepoint management, Geographical Information System (GIS) and statistics; • Extent of understanding of the functioning of the United Nations system and in particular of FAO's structure, policies and procedures related to decentralized activities is desirable.