Hub Manager North East Syria
Manage HI's North East hub and oversee humanitarian operations.
Overview
Manage HI's North East hub and oversee humanitarian operations.
You have:
- Significant experience in humanitarian program management, particularly in challenging environments.
- Proven capability of developing and leading teams and mentoring staff.
- Experience in liaising with various stakeholders including governmental bodies, NGOs, and local communities.
- Knowledge of disability rights and related issues.
- Ability to analyze and contribute to operational strategy and implementation.
Description
Humanity & Inclusion (HI)
Humanity & Inclusion / Handicap International (HI) is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Since its creation in 1982, HI has run development programmes in more than 60 countries and responded to numerous emergencies. Today, we have a budget of approximately 255 million euros, with 4794 employees worldwide.
At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.
Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation: www.hi.org
Humanitarian Context:
The Syrian crisis is one of the greatest humanitarian crises of the last 20 years, affecting around 16.7 million people, including 2.05 million internally displaced persons (IDPs). Over 5 million Syrians have sought refuge in neighboring countries or Europe. Humanitarian needs are immense, particularly in healthcare, local economy, and the inclusion of vulnerable groups, including persons with disabilities.
Handicap International Program Strategy :
The actual intervention is based on a mix of remote management of national teams, remote partnerships with local structures and organizations, and direct implementation programs.
HI is leading a large humanitarian program from three different hubs (Beirut, North-West and North-East), along four main pillars:
- Support to Health Partners: Provide multidisciplinary rehabilitation services (physical rehabilitation, mental health support, prosthetics, etc.).
- Humanitarian Mine Action: Includes clearance, risk education, and victim assistance.
- Inclusion of Persons with Disabilities: Strengthen individual and collective inclusion of persons with disabilities into basic services.
Training and Support to Other Humanitarian Actors: Help other organizations integrate persons with disabilities and vulnerable groups into their responses.
New sectors of interventions could include Inclusive Education and Economic Inclusion in the upcoming years.
Benefits
CONDITIONS: At HI, the conditions offered are up to your commitment and adapted to the context of your mission. https://hi.org/en/join-the-team
- Job position based in Hassake with frequent travel to Raqqa, North East Syria
- 12 months International contract starting from june 2025;
- The international contract provides social cover adapted to your situation:
- Salary from 2 986€ gross/month upon experience;
- Perdiem 561.51€ paid in the field
- Hardship : 500€ paid in the field
- Paid leaves: 25 days per year;
- R&R: 5 days every 8 weeks
- Single position
- Shared accomodation taken in charge by HI;
Applications will be processed on an ongoing basis, don’t wait to apply !
Requirements
Your mission as Hub Manager :
The North East hub manager position is based in Hassake, North East Syria, with frequent travels to Raqqa. The access to North East Syria is done via Erbil, in Iraq, with the support of HI Iraq.
Reporting to the Syria program country director, the North East hub manager contributes to the implementation of HI's mandate and strategy.
Mission 1 : Management
- Being capable of helping team members to progress: developing his/her staff‘s ability to work autonomously.
- Knowing how to position oneself so things can move forward.
- Knowing how to simplify and prioritize.
Mission 2: Strategy and steering
- Contribute to the development of the programme operational strategy, and to its implementation and annual monitoring in the country
- Implement the project part of the Programme’s Operational Strategy
- Contribute to organisational transformation, particularly through changes to managerial practices, continuous improvement, and contribute to the improvement of working processes
Mission 3: Standards and expertise
- Ensure deployment and compliance with HI global frameworks, institutional policies and standards
Mission 4: Operational implementation
- Ensure the sound management and monitoring of projects under his/her responsibility
- Keeping both potential opportunities and risks in mind, contribute to the monitoring and analysis done by the line manager, and propose mitigation measures where relevant
- Act as the legal representative for the whole of HI internally and externally, and foster an excellent reputation and positive image of HI in the country.
- Develop HI’s external influence (forums, operational and strategic alliances, etc) and the external representation of the organisation (events, media) in the country.
- Coordinate the teams in the country
- Support the Programme Director in monitoring security in the country and ensure adequate resources according to the context
Mission 5: Emergency Preparedness and Response
Potential interview questions
Can you describe your experience managing teams in a humanitarian context? | This assesses your leadership and management capabilities in complex situations. | Focus on specific examples of leading teams successfully in challenging environments. |
How do you prioritize tasks and manage time effectively in a busy work environment? | This evaluates your organizational skills and ability to handle competing demands. | Pro members can see the explanation. |
Describe a situation where you had to adapt to significant changes. What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |
How do you promote inclusivity and diversity within your team? | Pro members can see the explanation. | Pro members can see the explanation. |
What strategies do you use to monitor and evaluate project progress? | Pro members can see the explanation. | Pro members can see the explanation. |
Explain how you would handle a conflict between team members. What steps would you take? | Pro members can see the explanation. | Pro members can see the explanation. |
Can you give an example of how you have improved a process in your previous roles? | Pro members can see the explanation. | Pro members can see the explanation. |
How do you ensure alignment with organizational strategies in your day-to-day work? | Pro members can see the explanation. | Pro members can see the explanation. |