HR Systems Associate

Job Description

The HR Systems Associate will maintain the Human Resource Systems supported by the HRIT team and provide operational support to the users of the Employee Directory system.

As the first point of contact with the HR community, this role requires good interpersonal and analytical skills. The successful candidate will be able to complete and track multiple concurrent activities with accuracy and timeliness.

Position Reports to HR System Lead

The position directly supervises n/a

Indirect Reporting: Director, HR Operations and Technology

Other Internal and/or external contacts:

Internal: Human Resource, Payroll, Finance, & IT

External: 3rd party vendors

Major Responsibilities:

• Update shared reference data (i.e.: cost centers, department / location hierarchies) in HR systems including Workday, Cornerstone and the IRC developed People Directory

• Build or run standard reports

• Develop standard operating procedures for the collection and maintenance of employee data supplied by the IRC user community

• Manage the intake of data from feeder systems and ensure data extracted from HR systems is processed successfully by receiving systems

• Create and maintain data uploads into HR systems

• Provide operational training to new HR users

• Periodic audits of employee data and ad-hoc support to users as they correct employee data

• Resolve assigned Tier 1 issues / questions across all HR systems

• Configure and test system improvements

• Complete ad-hoc tasks in Workday or other HR systems as needed

Job Requirements:

Education: Bachelors or equivalent

Work Experience: Human Resources background with experience updating HR systems

Demonstrated Skills and Competencies:

• Strong proficiency in MS Office; Excel ability to build macros, pivot tables, VLOOKUP, analytical capabilities and workbooks required

• Self-motivated

• Able to work independently and in a team environment

• Excellent analytical, problem-solving, and troubleshooting skills

• Ability to work discreetly with confidential information

• Experience working in a globally distributed environment

• Flexibility in daily schedule and ability to understand and react quickly to changing priorities

• Experience working with a helpdesk ticketing system

Language Skills: French considered a plus

Certificates or Licenses: n/a

Working Environment: Standard office work environment

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.

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Qualifications