Health Program Supervisor - Medical Services

Job Description

Job Overview

The Health Program Supervisor for Health Services provides a combination of health service coordination, program oversight, staff supervision, partnership development, and grant maintenance. This position is charged with assisting the Health Program Manager in maintaining service provision and contract compliance for Health Services for Reception and Placement, APA, Matching Grant, PCOA, and Refugee Support Services clients. This position will also assist the Health Program Manager with strategic planning and monitoring and evaluation of the specified programs.

Major Responsibilities:

· Coordinate initial medical screening for new refugee arrivals.

· Design strategies and frameworks to effectively operate programs and coordinate logistics for grant implementation.

· Develop strategies to enhance community outreach, engage stakeholders, and expand medical service providers partnered with IRC.

· Provide medical service providers’ training sessions to increase health equity for underserved populations, including refugees, immigrants, and migrants.

· Provide appropriate supervision and care coordination to ensure acute client needs are met in a timely and culturally appropriate manner for each program.

· Track budgets, program expenditures, and activities for various programs, ensure donor deliverables are met, compile data, and draft reports as required by donor and agency specifications.

· Provide supervision to various health services staff, AmeriCorps, volunteers, and interns.

· Ensure coordination, development, and implementation of health literacy training activities for clients.

· Analyze areas of program development; strengthen, recommend program improvements and changes to the Health Program Manager.

· Regular program oversight and supervision including monitoring/auditing of documents, records, and tracking tools for program case files and reporting.

· Participate in program meetings and staff development activities.

· Other duties as assigned.

· Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.

Key Working Relationships:

Position Reports to: Health Program Manager Position directly supervises: Health Services Caseworkers, AmeriCorps, MSW Interns and volunteers within program

Indirect Reporting: Other Internal and/or external contacts:

Internal: IRC staff, interns and volunteers

External: Community partners, sub-grantees, stakeholder partners, state refugee health coordinator, DES, DCS, medical providers

Job Requirements:

· Undergraduate degree in public health or health-related field preferred; comparable related work experience may be substituted.

· Minimum of 2 years supervisory experience with proven ability to mentor and develop staff.

· Proficiency in written and spoken English skills; bilingual ability preferred.

· Strong organizational skills and detail oriented.

· Strong problem-solving skills.

· Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.

· Computer literacy, database experience

· Ability to prepare accurate and timely reports.

· Ability to work independently and be a flexible team player.

· Must have a valid AZ driver’s license, active insurance policy and access to reliable transportation.

· Must possess or be eligible to receive a fingerprint clearance card.

Working Environment:

· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

· May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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