Global Head of Supporter Engagement & Innovation P5 - London, United Kingdom

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WFP - World Food Programme

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Application deadline 1 year ago: Monday 27 Feb 2023 at 00:59 UTC

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

DEADLINE FOR APPLICATIONS

Sunday, February 26, 2023

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The position is based in London, UK and reports to the PPF Director.

Starting in 2020, WFP has embarked upon a new five-year Private Sector Partnerships & Fundraising (PSPF) Strategy, which focuses on cooperation with the business sector, foundations and individuals to drive progress towards zero hunger.

The second pillar of the Strategy, focused on income, sees WFP developing a sustainable stream of flexible income through a new Individual Giving approach, investing in a digital-led fundraising strategy to engage people worldwide. The objective is to reach more people around the world by tapping into the growing Individual Giving market, especially through the use of digital engagement tools, to increase its income and diversify its resource base. By prioritizing the raising of funds from individual supporters, WFP is responding to recommendations arising from assessments and evaluations of previous strategies for engaging non-governmental entities, including a recommendation that WFP should give “more emphasis to, and make the essential up-front investment for, repeat giving from the general public, to mobilize unrestricted contributions” (WFP/EB.2/2012/6-A).

WFP's aim is to invest in raising income from individuals to create a significant new stream of flexible funding that will help WFP reach people in need. Specifically, WFP aims at increasing the annual income from individual supporters to USD 170 million by 2025.

JOB PURPOSE

The Global Head of Supporter Engagement is responsible for leading the implementation of the Private Sector Partnerships & Fundraising (PSPF) Strategy (2020-2025). The incumbent of this position will ensure that the Strategy is effectively implemented by integrating the workstreams between the Individual Fundraising (IF) teams, ensuring efficient collaboration with counterparts in relevant divisions such as CAM, Finance and Friends Organisations; and by leveraging knowledge and exchanging relevant insights. These insights will guide the PPF Director on the opportunities to improve and maximize the positioning of Individual Fundraising as a source of income for WFP.

KEY ACCOUNTABILITIES (not all-inclusive)

  1. Lead on the successful implementation of divisional Individual Fundraising strategy.
  2. Lead and integrate the workstreams for the IF teams (~70-80 people) to deliver strategy income growth and drive innovation to the division.
  3. Ensure high performing IF teams by instilling operational excellence through innovation and technology.
  4. Report on strategic opportunities and challenges to PPF Director, Directors of TEC/Innovation, CAM and Friends Organisations to advise on the best course of action, in the development of organization-wide partnerships with global technology companies.
  5. Manage the KPIs, ensuring implementation of strategic decisions and return on investments by providing specialized analysis, review and handling of Individual donations, developing ideas for IF portfolio and looking at audience targeting to allow WFP to attract a broad range of future supporters.
  6. Establish monitoring mechanisms to ensure that activities are continually assessed, and the findings used to inform activity developments.
  7. Ensure efficient use of financial resources for achievement of set objectives.
  8. Lead a large team within a complex environment, promoting development opportunities to build capacity and enable higher performance, increase expected levels of operational support, handling sensitive and complex issues with appropriate solutions.
  9. Take responsibility for an equitable and inclusive workplace which incorporates all dimensions of the WFP diversity and inclusion framework.
  10. Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of Individual Fundraising specific risks.
  11. Perform other relevant duties as required.

STANDARD MINIMUM QUALIFICATIONS

Education:

  • Bachelor's degree in Business administration, Corporate Governance, International development/relations, Political Science, Development economics, or other relevant fields.

Experience:

  • At least 11 years of progressive experience working in, with, or leading international teams in digital marketing/engagement ideally at the national, regional, and international levels and with a combination of agencies, international organizations, and in the private sector.

Technical Skills:

  • Strong expertise and experience of private sector partnerships and fundraising activity, principles and practices, in particular in-depth knowledge of and experience in Individual Giving program financing mechanisms and hands on experience in managing Individual Giving fundraising program expenditures.
  • Strong expertise and experience in corporate finance and managing in- and external investment programmes.
  • Passion for the power of innovation and experience of developing/implementing digital transformation strategies in international businesses and organizations including UN agencies and INGOs as a senior manager and/or a senior level advisor to directors and leadership teams
  • Track record of leading teams to deliver revenue growth, product innovation and creating new business models across a portfolio of consumer engagement activities
  • Extensive and proven experience of working in a fast-paced international environment – delivering results across multiple countries – with demonstrable insights into regional and market opportunities and challenges
  • Experience of corporate social responsibility from the for and not-for-profit sectors
  • Track record of creating partnerships/cause-related marketing initiatives brokered between the public and private sectors
  • Ability to build relationships with senior leaders and direct experience in advising boards, CEOs and senior leadership teams in making recommendations for new business plans and organizational change
  • Financial budgeting and reporting skills and experience overseeing budgets of significant size is essential.

Soft Skills:

  • Proven leadership skills and experience thinking creatively and managing teams to deliver high performance on commitments
  • Exceptional time management and planning skills, with an ability to handle multiple projects/tasks within deadlines while maintaining a high level of attention to details and accuracy.
  • Strong people management skills, experience managing high performers and passionate team members with an entrepreneurial drive; the ability to establish and maintain effective working relationships with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
  • Superior communication and interpersonal skills to work in a team and establish effective working relations with partners, with an ability to use tact and courtesy to give and receive information with a variety of individuals.
  • Extensive strategy development and advice experience.
  • Highly adaptable to change and comfortable dealing with ambiguity, stress and competing demands with grace and humour.

Language:

  • Fluency (level C) in the English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language).

TERMS AND CONDITIONS

Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as “non-rotational” which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. The selected candidate will be employed on a fixed-term contract with a probationary period of one year. This position is open to both internal and external candidates.

WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

The selected candidate will be required to relocate to London, United Kingdom to take up this assignment.

REMINDERS BEFORE SUBMITTING YOUR APPLICATION

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
  • Once your profile is complete, please apply, and submit your application.
  • Please make sure you upload your professional CV in the English language
  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  • Please contact us at [email protected] in case you face any challenges with submitting your application
  • Only shortlisted candidates will be notified

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

Added 1 year ago - Updated 1 year ago - Source: wfp.org