Digital Communications Officer

Contract

This is a No grade contract. More about No grade contracts.

Objectives of the Programme****:

WHO is the directing and coordinating technical authority for health. WHO recognizes that effective, integrated and coordinated communication is integral to carrying out WHO's goal to build a better, healthier future for people all over the world. The objectives of WHO communications at country level are oriented towards enhancing the appetite for, and accessibility of, information relating to health issues of concern and encouraging behavior changing activities based on this sharing of information. All communications staff across all offices are committed to making sure that WHO's information, advice, and guidance effectively reaches key audiences to protect the health of individuals, families, communities and nations. Overall, this post will strengthen WHO's communication capacity, with an emphasis on digital communications on public health issues of local, national and international concern.

Description of Duties:

Under the direct supervision of NPO (Communication) and general guidance of the Planning Officer and WHO Representative to Indonesia, the incumbent will:

• Develop and manage the online communications of WHO Indonesia (i.e. website, Facebook, Twitter, Instagram, Youtube and other relevant social media) in both English and Bahasa Indonesia.
• Manage digital campaigns for WHO health days and UN health-related days.
• Deploy scheduling and analytic tools to optimize WHO social media channels and inform communication strategy.
• Design social media and website content.
• Technical support in video and photo content creation, editing and production.
• Perform editing and proofreading functions for website and other digital content.
• Support in developing various documents including press releases, fact sheets, background documents and stories.
• Support in implementation of brand and corporate identity during WHO external and internal events.
• Identify training needs for strengthening social media and web story-telling capacity and participate in the delivery of internal workshops and trainings related to content creation and engagement.
• Support in building internal communications capacity.
• Perform any other related duties and responsibilities as assigned by the supervisor.

QUALIFICATIONS

Educational Qualifications:

Essential: Relevant Master's degree in communications/public relations/international relations or another relevant subject.

Desirable: Post-graduate studies or PhD in communications/public relations/international relations or another relevant subject.

Experience:

Essential:

• Minimum two years' experience in digital communications/social media agency/corporate communications/content management or similar.
• Experience using a style guide and visual identity guidelines across different media.

Desirable:

• Four or more years of experience in digital communications/social media agency/corporate communications/content management or similar, ideally within an international context.
• Experience with an international organization/NGO.

Competencies:

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment

Knowledge:

• Digital communication and its landscape in Indonesia.
• Applications/CMS for website and social media analysis.

Skills:

• Excellent organizational and analytical skills, complemented by sound interpersonal skills.
• Excellent English, both oral and in writing.
• Excellent copywriting and editorial skills.
• Proven ability to communicate and engage effectively with digital media audiences.
• Ability to work within a competing environment and with multi-sectoral partners.
• Technical expertise and overall attitude at work are mandatory competencies.

Languages:

Expert knowledge of English.

Expert knowledge of Bahasa Indonesia.

Other Skills (e.g. IT):

Work is performed in normal working environment.

Software applications and platforms needed for digital communications, including Microsoft Office, Adobe Photoshop, Google Analytics and social media analytics.

Remuneration:

SSA Digital Communications Officer, Level A.

Between IDR 25,708,600 to 41,419,267 (in accordance with WHO Salary Scale for SSA).

ADDITIONAL INFORMATION

• This Vacancy Notice may be used to fill similar positions at the same level.
• Only candidates under serious consideration will be contacted.
• A written test and interviews will be used as a form of screening.
• WHO is committed to workforce diversity.
• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link:http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• For information on WHO's operations please visit:http://www.who.int.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.