Cultural Orientation Trainer

Job Description

Background/IRC Summary: The IRC has a rich history of assisting refugees to apply for U.S. resettlement, from its founding in 1933 to help vulnerable individuals escape Nazi-occupied Europe, to pioneering the Joint Voluntary Agency which assisted Indochinese refugees for 22 years, to operations in Croatia, Sierra Leone and Sudan. Over the years, IRC has processed some half million refugees worldwide for resettlement to the United States. Based in Bangkok with field offices in Thailand and Malaysia, the IRC Resettlement Support Center (IRC-RSC) assists persons throughout Asia seeking permanent resettlement in the U.S. The RSC prepares refugee applications for the U.S. Refugee Admissions Program (USRAP), provides information to resettlement agencies about arriving refugees and offers cultural orientation training to those refugees bound for the U.S.

Job Overview/Summary: The Cultural Orientation (CO) Trainer is primarily responsible for preparing approved refugees for resettlement to the United States through student-centered instruction. The position is responsible for implementing curriculum developed by RSC in accordance with common CO guidelines, such as those developed by the Cultural Orientation Resource Exchange (CORE), as well as assisting with the development and maintenance of curriculum materials as needed. The CO Trainer works closely with the RSC Asia CO team and reports to the CO Manager. Major Responsibilities: Conduct CO training sessions for refugee adults, youth, children, groups with special needs or sensitivities in RSC Asia locations, including remote sessions Maintain accurate attendance and payment records Maintain regular communication with the CO Manager, CO Coordinator, Program Support Coordinator and Senior CO Trainers Implement, provide feedback and communicate ideas for updates and improvements the established CO curriculum Maintain a current understanding of the overall US Refugee Program and the resettlement issues related to CO Support training and monitoring of volunteers (interpreters and childcare providers) as required Support logistical arrangements and the upkeep of CO facilities as the need arises Assist with the accurate maintenance of START (a State Department – managed system that supports the arrival and resettlement of refugees through technology) database records including CO scheduling, post-CO data entry and perform quality control checks regularly ensuring the RSC goal of data perfection Adhere to all Integrity and Compliance guidelines

Perform other duties as assigned

Key Working Relationships:

Position Reports to: Cultural Orientation Manager Position directly supervises: N/A Indirect Reporting: Program Support Coordinator, Cultural Orientation Coordinator & Senior Program Coordinator, Malaysia Other Internal and/or external contacts: Internal: RSC Asia Staff External: Nil

Qualifications