Consultant ––– Web Server Administrator, (Local);;;

Result of Service UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for an interview will be contacted. UNRWA is a non-smoking environment.

Work Location Gaza, Jordan, Lebanon, Syria, or West Bank

Expected duration ¿ The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds. ¿ Remuneration for this consultancy will be 1,600 USD, depending on the fund availability, qualifications, and relevant experience. ¿ The incumbent can be in any UNRWA field of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).

Duties and Responsibilities Application Servers and Infrastructure Management

1. System design and implementation. 2. MS SQL Server configuration & SSIS configuration. 3. Documentum server configuration & maintenance in a globally distributed environment. 4. eRoom server configuration & maintenance. 5. MySQL server configuration & maintenance. 6. RealNetworks Helix server configuration & maintenance. 7. Adobe Flash server configuration & maintenance. 8. Microsoft SharePoint Server configuration & maintenance. 9. Configure and maintain various application environments, including DotNetNuke, Drupal, and Custom PHP applications. 10. Configure and maintain J2EE servers, including tomcat and jboss. 11. Standard Operating Procedures drafting, review & enhancement. 12. Research & Development.

Proactive Administration

1. Daily system health-check. 2. Scheduled applications backups. 3. Capacity planning. 4. Application services inventory management includes users' inventory and resource utilization inventory, e.g., I/O, storage, etc. 5. Web applications and services security audit. 6. Web applications and services recovery & business continuity planning, including routine failover tests.

Reactive Administration

1. Incident management includes the resolution of hardware & software faults, application process failures, end-user issues & inquiries, etc. 2. Problem management includes performance analysis, contention analysis, etc. 3. Request management includes creating new users, new applications, application updates, password management, backups & restores, website support and issues resolution, end-user requests, developers' requests, system administrators' requests, etc. 4. Disaster recovery management includes web services system failovers. 5. Release management and configuration management for Enterprise applications.

Availability and Performance Monitoring

1. System logs and Weblogs collect and analyze. 2. Monitor Performance and reviews against an established baseline. 3. Performance report data generation and interpretation. 4. Identify potential and actual performance bottlenecks caused by inappropriate system configuration and/or application design issues. 5. Analyze Root cause and resolution of application-related performance issues in collaboration with application owners and infrastructure teams. 6. Evaluating hosting web requests, including performance impact analysis & security analysis, confirms the appropriateness of hosting in the central farm vs. isolation on a dedicated server. 7. Troubleshoot web application performance issues.

¿ Perform other duties as may be required.

Qualifications/special skills Academic Qualifications: ¿ A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;

Experience: - A minimum of 5 years of experience for a bachelor's degree and a minimum of 3 years for a master's degree in software application architecture design, maintenance, and support in an Enterprise Environment.

The following qualifications are required for this position

• Experience managing .NET based web applications in a Windows environment, J2EE applications running on Tomcat or JBOSS in a Linux environment, PHP applications running on Apache in a Linux environment
• Experience managing content management and collaboration systems such as Documentum, FileNet, SharePoint, and eRoom in an Enterprise Environment
• Experience managing Excellent Knowledge of RealNetworks Helix and Adobe Flash streaming platforms in an Enterprise Environment
• Experience in administering highly-available, mission-critical systems with established High Availability (HA) and Disaster Recovery (DR) services.
• Experience in performance monitoring, performance tuning, and managing web services
• Experience managing MS SQL Server 2005/2008/2012, MySQL, including Knowledge of SQL Server Integration Services (SSIS) in an Enterprise Environment
• Must have Knowledge of PowerShell scripting
• Must have Knowledge of MS Windows Server and Linux Server (Redhat or Centos preferred)
• Must have an experience with SVN and GIT source control in an Enterprise environment

The following qualifications are additionally desired for this position: - Knowledge of using EMC Storage Area Network systems and NFS storage systems. - Knowledge of EMC virtualization technologies (VMware). - Have Knowledge of Local and Wide Area Networks concepts. - Knowledge of DNS services. - Have Knowledge of Continuous Integration build and deployment processes. - Knowledge of Information Technology Infrastructure Library (ITIL). - Have Knowledge of project management methodologies such as Prince2.

Competency: ¿ Ability to effectively prioritize and execute tasks around changing priorities ¿ Excellent communication and organizational skills ¿ Excellent technical documentation skills ¿ Excellent interpersonal and client service skills ¿ Professional attitude

Language: ¿ Fluent in spoken and written English.

Additional Information UNRWA Information Management and Technology Department (IMTD) seeks Web Server Administrator to support projects by providing operational monitoring and support.

The consultant will report administratively to the Head Information Technology Service Centre at Headquarters Gaza.

¿ Please indicate if you are a Palestinian Refugee and provide your registration card number if applicable.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.