Consultancy: Digital Platform Producer (part-time/on call/remote-based), 11.5 months - DSS, DGCA - NYHQ

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

The Digital Strategy Section (DSS) within the Division of Global Communication and Advocacy (DGCA) comprises Web Editorial, Social Media News and Campaigns, Digital Governance and Platforms teams working together to create compelling public-facing content and to provide digital services within the organization. Through multiple platforms and in multiple languages, the Digital Strategy Section draws attention to the many facets of UNICEF’s work, encouraging public support, participation and action, as well as ensuring greater transparency and accountability. Web stories, blog posts, photo essays, Facebook posts, Twitter campaigns, and videos for distribution via UNICEF.org, UNICEF Connect, YouTube, news media and other outlets and platforms are all a part of our digital storytelling.

DSS is also responsible for the build, management and maintenance of global website properties, as well as providing support to Country and Regional (field) Offices to maximize their use of global web platforms in their communications activities. This role is instrumental in ensuring our large and globally distributed user base has access to web platforms, and is supported to use these platforms to publish high quality content that is critical to their communications work.

Part of the Digital Platforms and Governance Team, our Creative Team tackles the front-end design for the global unicef.org ecosystem of websites by creating engaging user experiences, intuitive user interfaces and compelling editorial layouts that amplify UNICEF’s work for every child.

The Creative Team maintains an active roster of qualified candidates to be engaged when vacancies and additional capacity is needed; and is seeking candidates to be for this roster and for future consultancies.

How can you make a difference?

DSS seeks to hire a part-time/on-call Digital Platform Producer to provide the quality production of website pages, and to provide support quality assurance and testing on platform features and upgrades, throughout the UNICEF.org digital ecosystem.

Expected results: (measurable results)

The Digital Platform Producer will aid the Digital Governance and Platforms team in Quality Assurance and testing activities, including the formal testing (User Acceptance Testing) of product releases, and the implementation of new features, redirects, and other technical tasks within the UNICEF.org Drupal CMS.

The Digital Platform Producer will aid the Web Editorial (in English, Spanish, French, Arabic, and Chinese) teams by producing to editorial specifications fully built out pages and sections in the UNICEF.org Drupal CMS.

Description of the assignment

The Digital Governance and Platforms plays a role in a variety of projects across the Digital Strategy Section (DSS), Division of Communication (DOC), and in collaboration with the Division of Information and Communication Technology (ITCD) and with other Divisions and Regional and Country offices. The Digital Platform Producer will play a role in several projects across these teams.

In practice, this plays out through the:

Delivery of testing results when performing UAT (User Acceptance Testing). The Digital Platform Producer will work with project managers to:

• Understand the scope of the tests and expectations of the results.
• Work within tight deadlines to perform testing.
• Provide detailed reports on results.
• Additional testing, documentation, and technical assistance within the platform as needed.

Delivery of editorial pages and sections. The Digital Platform Producer will work with project managers to: teams including the Creative Team, Digital Strategists, Subject Matter Experts, Editors and Writers, to:

• Understand the scope and expectations from web copy, media assets, and page layouts of each unique project.
• Fully enter all web copy, media assets, and lay out pages and sections to specification in the UNICEF.org Drupal CMS.
• Deliver final pages for review and publishing.
• Assist in the creation/editing of additional assets such as images, Infographics, and other editorial content.

In all scenarios, consultant is expected to support and create assets in all UNICEF digital supported languages (English, Arabic, French, Spanish, Chinese), although fluency is not expected.

Estimated Start date: October 2021

Estimated End date: October 2022

Deliverables

Duration

(Estimated # of days)

Deadline

UNICEF.org Drupal Platform: Quality Assurance and testing activities, including the formal testing (User Acceptance Testing) of product releases, and the implementation of new features, redirects, and other technical tasks within the UNICEF.org Drupal CMS.

Ongoing

October 2022

UNICEF.org Editorial Support:

producing to editorial specifications fully built out pages and sections in the UNICEF.org Drupal CMS.

Ongoing

October 2022

total

11.5 Months

To qualify as an advocate for every child you will have…

• Bachelor’s degree in Communications, Information Technology, or similar fields; 5 years of relevant professional experience.
• Expert level experience in the Drupal CMS.
• Working level experience in Adobe Creative Suite.
• Working knowledge of W3A Accessibility standards.
• Knowledge working with multilingual sites is considered an asset.
• Strong communication and presentation skills.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are:

Core competencies

• Communication [III]
• Working with People [II]
• Drive for Results [II]

Functional Competencies:

• Formulating Strategies and Concepts [II]
• Relating and Networking [II]
• Persuading and Influencing [II]
• Applying Technical Expertise [II]
• Entrepreneurial Thinking [II]

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4. At the time the contract is awarded, the selected candidate must have in place current health insurance coverage

Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.