Child Protection Specialist (P-3), Child Protection, PG - New York HQ (Temporary Appointment 364days)

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 140,639 USD and 184,155 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

UNICEF Program Group is currently undergoing organizational changes; therefore, the exact location of the post has yet to be determined. Selected candidates may be required to commence duties remotely until the location is confirmed. If reassigned or relocated to New York, candidates may be expected to relocate to a new location again during the initial contract or assignment period. When working remotely, candidate will be expecting to fulfill their functions during NYHQ core working hours (10AM-4PM) unless agreed otherwise by Hiring Office

As the world's leading child rights organization, UNICEF is mandated to respond to the needs of children in emergency situations as well as in development contexts, and to take measures to ensure their protection and future wellbeing. UNICEF Child Protection implements a wide range of programme actions, both preparedness and response, that depend on the timely and accurate collection of data and its secure and efficient management, storage and use. Child protection interventions such as gender-based violence (GBV), family tracing and reunification (FTR), social welfare systems strengthening, and the United Nations Security Council mandated monitoring and reporting mechanism (MRM) for grave violations committed against children in situations of armed conflict require sophisticated information management systems (IMS) to manage data for situation monitoring and for informing programmes.

For every child, a hope….

You will be a focal point for Country Offices, Regional Office, partners and governments in the assessment, planning, implementation, and support of the Primero system. This includes:

1. Bringing Primero to global scale as a digital public good by providing quality support for those COs, partners and governments who are using or planning to use Primero.
2. Improve and standardize processes to make Primero deployments more streamlined.
3. Provide business analysis and technical implementation skills to understand system specifications and support the third-party software vendors in defining requirements, testing and deploying instances.
4. Provide input and lead on user driven design processes for improved front-end usability.
5. Coordinate and gather lessons learned from CPIMS+, GBVIMS+ and MRMIMS+ implementations to guide best practices to provide an evidence-base for improved programming for child protection and case management.

6. Effectively translate technical information and requirements into language that can be understood by non-technical counterparts with the goal of reducing the dependency on ICT colleagues and third-party software vendors. This will involve regular engagement with Technical Teams from CPIMS+, GBVIMS+ and MRMIMS+ as well as UNICEF ICTD, and other key stakeholders.

   How can you make a difference?

Coordinate and Provide Technical Field Support

• Based on the UNICEF Strategic Plan and the new 2021-2030 CP Strategy[1] supporting country offices in the strengthening of data management and case management through the configuration, deployment, and adoption of Primero as the CP sector IM platform in humanitarian and development contexts.

Coordinate Programme Development

• Providing front-line Primero support, including but not limited to capacity building (IMS and data protection practices), deployment, interoperability services, and adoption.
• Working together with UNICEF country offices and Steering Committees and Technical Reference Group (CPIMS SC, GBVIMS SC, MRMIMS TRG) providing support to country deployments for training and uptake, coordinating and completing upgrades to the Primero platform for all instances. Regularly interfacing and managing communication between software vendors and CPIMS+, GBVIMS+ and MRMIMS+ Technical Teams on timelines/scheduling.
• Providing technical oversight and support to Technical Leads in Country Office/Regional Offices.
• Coordinating and implementing interoperability between Primero and partner systems, specifically UNHCR’s proGres v4 database.
• Tracking and managing software vendor spending against global and local development, implementation and support contracts for all Primero instances.

Engage in Communication, Partnerships and Advocacy

• Representing Primero at the global level through participation in public good forums, conferences, and webinars.
• Engaging partners both within and outside of Steering Committees in the adoption of Primero and capacity development for case management.
• Providing inputs relating to the work on Child Protection Information Management for reports and other documentation and briefings needed to fulfil statutory requirements and requests received by the Child Protection Section (e.g. Annual reports, briefing notes).
• Create and maintain effective communication materials and strategies to support advocacy and social mobilization efforts for prospective and current partners.
• Leading on support modelling, metrics, and reporting. Including for the interagency Primero Board quarterly meetings.

Knowledge Management and Capacity Building

• Ensuring country offices and partners have appropriate expertise and capacity in place for the uptake and maintenance of Primero.
• Organizing, planning, and implementing capacity building initiatives to enhance user competencies to promote long-term sustainability of the system.
• Collecting and disseminate best practices and knowledge learned to improve deployment and adoption.
• Conducting in-country evaluations on the uptake of the tool.

Managing Primero communications and knowledge management channels including Yammer, SharePoint, Instagram, and the Primero Post newsletter.

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in Information technology, Social Sciences, International Humanitarian Law, Development Studies, Community Development, Public Health, Education and/or related field is required.
• A minimum of five (5) years of relevant progressively responsible professional experience at the national or international levels in Technology for Development (T4D) and/or information systems development and management, including mobile and web-based applications, with manifested capacity to manage programmes involving many stakeholders is required.
• Experience with digital information management systems for Child Protection case management as an administrator or deployment lead is a requirement; specific experience with Primero is an asset.
• Proven business analysis experience including process modelling, requirements gathering, technical documentation writing, and Agile development practices is required.
• Prior experience in both development and humanitarian contexts is an added advantage.
• Fluency in English (written and verbal) is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.
• Knowledge of Excel, JSON, PowerBI, SharePoint, Trello, Jira, Drupal, and Strikingly is an asset.
• Knowledge of system integration and interoperability tools is an asset.

For every Child, you demonstrate…

• UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.
• To view our competency framework, please visit here and Click here to learn more about UNICEF’s values and competencies.
• UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
• UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks.
• For more information on remuneration and benefits, please visit UNICEF’s Entitlements’ page. If you would like to find estimates for entitlements, you may use the online Salary Estimate Calculator
• “UNICEF only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/”
• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

[1] https://www.unicef.org/media/104416/file/Child-Protection-Strategy-2021.pdf