Child Protection Caseworker
BACKGROUND: The International Rescue Committee (IRC), one of the world’s largest humanitarian agencies, provides relief, rehabilitation, and post-conflict reconstruction support to people affected by natural disaster, oppression, and violent conflict in more than 40 countries. The IRC is committed to bold leadership, innovation, and creative partnerships. Active in public health, education, livelihoods, women's empowerment, youth development, and protection and promotion of rights, the IRC assists people from harm to home. The IRC launched an emergency health response in Libya in September 2016 as the humanitarian situation in the country was deteriorating following the 2014 civil war. Since then, the IRC has broadened its portfolio with health, protection, and governance programs aiming to employ a holistic approach to meeting the needs of crisis affected and vulnerable communities to survive, recover, and gain control of their futures. The IRC has been working to expand its multi-sectoral reach in areas of critical need in Libya and in these efforts houses a Grants & Partnerships Unit (GPU) to support the design of, fundraising for, and management of quality, responsive programming with ambitious goals for work in partnership with local actors.
JOB OVERVIEW/SUMMARY: Tropical Storm Daniel struck the eastern coast of Libya on September 10, 2023, with strong winds, heavy rainfall, and flash floods causing significant damage and loss of life. Several locations were heavily impacted as the storm led dams to burst resulting in high number of deaths, mass displacement of people and destruction of property overwhelming local capacities. IRC responded immediately and launched an emergency program aiming at providing life-saving medical care and integrated protection services. The scope of IRC’s integrated protection emergency response includes Women’s Protection and Empowerment (WPE), Child Protection (CP), and Protection Rule of Law (PRoL, or broader humanitarian protection) for communities and individuals affected by the floods. IRC is working directly to implement emergency activities but also collaborating with international and local agencies as well as government authorities, expanding protection interventions to include community-based protection and MHPSS across all project locations.
The Child Protection Case Worker will be responsible for providing individual case management services. He/she will conduct all steps of the case management process for an assigned number of individual children vulnerable to abuse, exploitation, neglect, and violence (especially UASC and CAAFAG) and their families in this process. The position entails ensuring children harmed or at risk of being harmed are identified and receive individual case management support by conducting documentation, assessments, action plans, direct service provision, referrals, and follow-ups for an assigned caseload of children, and provision of support to families in the process of case management, including foster and alternative care.
KEY RESPONSIBILITIES: Provide individual case management for children at the selected locations within the flood affected areas in accordance with all case management steps. Ensure the correct documentation and compilation of Case Management forms in accordance with all case management steps and related tools and procedures. Provide ongoing support to families, foster and alternative care systems. Participate and support the identification of children harmed or at-risk of harm. Provide input for weekly and staff activity reports. Directly communicate effectively with other caseworkers and service providers to advocate, collaborate and make referrals according to the best interests of children. Regularly attend case management meetings and relevant case conferences at field level In addition to the case management team, collaborate closely with other members of the Child Protection team, ensuring smooth coordination and referrals. Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs. Actively engage in all capacity building opportunities including formal training, on the job coaching and peer to peer sessions. Other duties as assigned by the supervisor to enable and develop IRC programs. All IRC staff are required to adhere to The IRC Way Standards for Professional Conduct and the IRC country employment policies. Report supply/material needs to the CP Officer Support Information Management team on reporting and provide timely inputs for the project indicators and reports as requested. Attend the regular weekly and monthly team meetings and provide inputs regarding the achievements and challenges at the field level. Undertake other tasks as requested by the line manager. (The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.)
KEY WORKING RELATIONSHIPS: Position Reports to: Child Protection Officer/Child protection Case Management Supervisor Position directly supervises: N/A
Other Internal and/or external contacts: Internal: CP Caseworker, WPE Teams, Community Volunteer Volunteers, IRC’s Health Teams, Supply Chain, Access, and Security Focal Points External: Local stakeholders, community leaders, Local NGOs and INGOs in coordination/collaboration with the Child Protection Officer
Education: A university degree or Diploma in relevant studies (psychology, social sciences, social work) is preferred. Work Experience: Experience of providing direct support (basic counselling, case management, PSS) with children and their families. Previous experience and demonstrated understanding of working with children, particularly vulnerable children. Support distributions of risk reduction items (inc. PSS kits) and follow-on monitoring. Positive and professional attitude, including ability to work well in a team setting. Previous humanitarian experience with a CSO, NGO, or UN is preferred. A former experience with an international organization is desired.
Demonstrated Skills and Competencies: Familiarity with the Minimum Standards for Child Protection in Humanitarian Action. Understanding of implementing child protection case management programs, including implementation of best interests’ procedures. Ability and experience coordinating with government and CSOs. Flexible attitude towards receiving feedback. Knowledge of issues relating to community involvement and protection. Experience with working with vulnerable populations and especially with children. Excellent communication skills with adults and children. Excellent interpersonal, organizational, and time management skills. Ability to form and implement systems and procedures and ensure their adherence. Proven computer literacy skills. Ability to work under difficult working conditions. Ability and willingness to work and travel in remote areas. Ability to work with a broad spectrum of people successfully and professionally. Fluency in written and spoken English and Arabic languages. Working Environment: Child Protection case workers are expected to be present at the field implementation location at least five days a week.
____________________________________________________________________________________ The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.