CBN Assistant

Job Description

JOB SUMMARY IRC seeks a dynamic program implementor to fill the role of Cash and Basic Needs Assistant. The Cash & Basic Needs (CBN) Assistant will support day to day implementation of cash and basic needs programming assistance in Ukraine.

MAIN RESPONSIBILITIES: Under the supervision of the ERD Coordinator, ERD Manager, and Cash and Basic Needs Officer, the CBN Assistant will be responsible for: - Effective implementation of basic needs assistance, including Cash and Voucher Assistance (CVA), and Non-food Items (NFI) assistance. - Ensuring that gender, protection, and environmental stewardship are mainstreamed in all programming under direct responsibility. - Supporting the ERD Coordinator and partners in proper documentation, including the use of appropriate technology platforms, for client data and distribution of information.

RESPONSIBILITIES: Program Quality and Implementation - Adhere to detailed implementation plans to ensure program implementation is on time, with target goals and budget management using effective monitoring & evaluation systems and adaptive management principles to reach desired impacts - Ensure case management information is up-to-date, looping in the CBN Officer for any concerns - Coordinate with Programs, Finance, and Supply Chain to ensure all required documentation for cash distribution is submitted and available. - Support CBN Officer in the planning of disbursements (ATM/Mobile Money/Cash in Hand) and coordinate with relevant stakeholders. - Support CBN Officer during NFI distributions and cash registrations on-site. - Develop and send out regular communications about upcoming disbursements. - Maintain up-to-date distribution calendar, raise purchase requests, main records of all data, and provide other administrative support as needed - Coordinate with different sectors as requested by the CBN Officer, ERD Manager, or ERD Coordinator

Partnerships and Representation - Provide support to implementing partners as needed and determined by them and the ERD Coordinator, including training, data management support, and other operational support for their programs.

Monitoring, Evaluation, Accountability, and Learning (MEAL) - Log Client Feedback and Complaints and respond to functional complaints - Keep CBN Officer updated if any issue arises in payment processing - Carry out program monitoring with partners, service providers, and partners’ clients. - Participate in assessment and learning activities as required.

Professional Standards - Complete other duties as assigned by the supervisor to enable and develop IRC programs - Adhere to the IRC Way Standards for Professional Conduct and the IRC country employment policies.

JOB REQUIREMENTS Education: High school degree required, Bachelor’s degree in a related preferred.

DEMONSTRATED SKILLS AND COMPETENCIES: - Fluency in Ukrainian required. Russian and/or English will be an asset. - At least 1 year of related experience, preferably in implementing humanitarian or development projects with I/NGOs. - Experience working directly with clients in social service settings. - Proven ability to work well in and promote teamwork, comfortable in a multi-cultural environment, flexible, and able to handle pressure with professional grace. - Willingness to travel to different cities within Ukraine. - Demonstrated dedication to an anti-racist and Do No Harm approach, gender equality, and inclusion. - Experience in working with banks to complete cash transfers. - Experience in working with multiple different cash transfer mechanisms. - Excellent computer skills in Microsoft Office, especially Microsoft Excel. - Experience with training desired. - Strong liaison and diplomatic skills. - Punctuality and attention to detail required.

Female candidates are highly encouraged Must have the right to work in Ukraine.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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