Camp Management Officer - Community Center & Outreach Afghanistan Mazar

Contract

This is a Professional contract, Grade 5 (NRC) contract. More about Professional contract, Grade 5 (NRC) contracts.

Purpose of the Job:

The Camp Management Community Center and Outreach Officer will be based in the Northern region Balkh Province supporting implementation of NRC’s UDOC project, which is based on Camp Management approaches and methodologies. The project aims to improve the protection and assistance response to displacement-affected communities by establishing mechanisms to enhance:

• Communication with Communities: Sharing information with and receiving feedback from displaced and vulnerable host communities
• Community Engagement: Participation of affected communities alongside local stakeholders in the humanitarian and development response
• Support to Coordination: Efficient, effective, and inclusive coordination of services at local level, involving a range of stakeholders (authorities, civil society, NGOs, private sector, etc.).

There are three main pillars in the project for enhancing communication, community engagement, coordination, and Protection:

• Community Centers established in areas hosting large numbers of displaced households
• Community Committees working in neighborhoods of high displacement
• Outreach Teams who work in Community Centers and visit affected neighborhoods.

The CM officer is part of and responsible for these three mechanisms. He/she will be responsible for planning and implementing all activities in one or more of NRC’s Community Centres and its surrounding neighbourhoods, which means supervising mobile outreach work taking place in the area; ensuring the smooth day to day running of the Community Centre and activities therein; supporting the establishment and capacity building of Community Committees; and coordinating with relevant local stakeholders.

Caution: This is an Afghan national position.

For more details about the Job Description and NRC's Grade Structure please click on : Job Description and NRC Grade Structure

Generic responsibilities:

• Implementation of the different components of CM according to tools, SOPs, and annual work plan
• Contribute to regular activity progress reports
• Ensure proper completion and filing of all documentation (soft and hard copy, as required)
• Support CM Officers in day-to-day problem solving according to agreed procedures, priorities, and standards for the area of work
• Ensure that projects target beneficiaries most in need of protection and/or assistance
• Visit the settlements on daily bases in order to provide information/counselling on rights, services, and durable solutions; to refer cases; and to disseminate information about NRC’s mandate
• Support CM Officer to coordinate with community leaders as well as governmental and non-governmental organizations and UN agencies to establish and maintain networks for access, referrals, and problem solving
• Contribute to collection of information about the situation and needs within the Community Centre area(s) to use for coordination and advocacy
• Ensure close co-operation with all NRC core competencies including through joint needs assessments and activities, and identifying beneficiaries where appropriate
• Adhere to NRC policies, tools, handbooks, and guidelines

Specific responsibilities

• In Community Spaces and informal settlements, disseminate relevant and meaningful information, in order to enhance access to services and assistance.
• Train and support Settlement Committees to disseminate information as per the above
• Promote the Community Spaces among potential visitors and ensure information about services offered is properly communicated.
• Support Community mobilizers communication with communities and provide support on the issues to solve at field level.
• Visit community centre on daily basis and provide strongly support to the community centre activities.
• Support the establishment and follow-up Community Committees
• Deliver capacity building trainings to the community committees and ensure the transformation of the required knowledge
• Promote community participation by involving the community committee in decision making process
• Facilitate and encourage collaboration between other NRC Core Competencies and external service providers with the Neighbourhood Community committees
• Support coordination with potential service providers (governmental, non-governmental, private, etc.) to improve the provision of assistance and referral mechanisms
• Collect information regarding obstacles and constraints to beneficiaries’ access to services
• Facilitate monthly meetings I the Community Centre and host all the available site service providers
• Promote good relationship with the site service providers
• Collect required data on service providers and monthly update the service mapping tool
• Conduct Protection Monitoring FGDs, key informants and collect necessary data from the field.
• Conduct referrals for the most venerable displaced population to the available site service providers
• Facilitate the process of community project led at the community level

Generic professional competencies:

• Experience from working in a humanitarian/recovery context, preferably in community services or community engagement and mobilization, protection, community capacity building, or related field
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Good knowledge of English Language – spoken and written

Context/ Specific skills, knowledge and experience:

• University degree (preferably in social sciences, e.g. education, political science, international relations, law, journalism, gender studies, and human rights)
• Minimum 3 years work experience in the field of community outreach and/or protection role preferably with INGOs.
• Fluency either in Pashto and Dari, or both written and verbal
• Political and cultural awareness, as well as good understanding of the displacement context in Afghanistan.
• Experience in community capacity building and training
• Previous similar experience preferred

Behavioural competencies

• Planning and delivering results
• Communicating with impact and respect
• Working with people
• Coping with change

We Offer:

• Monthly Salary based on NRC Afghanistan Salary Scale.
• Smart Phone with Top up Credit card with internet package on monthly basis.
• NRC will cover staff plus four (4) depended for medical insurance.
• Leave and Holidays accordingly Afghanistan Labour Law.