Business Support Assistant (Aviation), SC3 Mogadishu

Posting Dates:

Date of Issue: 1st December 2020 Closing Date: 14th December 2020

Organizational Background:

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

The World Food Programme Somalia activities include relief assistance, safety-net support including school feeding, nutrition programmes and livelihood support through provision of in-kind and cash-based transfers and capacity strengthening.

This position is open to qualified Somali candidates. Female candidates in particular, are encouraged to apply.

Duties and Responsibilities:

Under the direct supervision of the Aviation Officer and overall supervision of the Deputy Head of Aviation, the incumbent will:

• Provide passengers/cargo bookings, flights, actual check-in-data input into the Electronic Flight Management Application (EFMA); • Support Check-in and boarding procedures in accordance with applicable procedures and regulations; • Monitor, security screening of all United Nations Humanitarian Air Service (UNHAS) passengers, cargo and luggage when required and report any observed issues and concerns related to aviation security; • Accept inbound and outbound cargo, monitor cargo collection and dispatch; • Liaise with airport service providers to ensure they provide good and timely services in a safe manner. Supervise loaders and off loaders; • Communicate with the UNHAS staff at other destinations to make sure relevant information is shared; • Communicate with Airport Immigration Authorities on matters related to day to day air operation; • Support inbound and transit flights including directing passengers, acceptance/handling of cargo, luggage and pouch, luggage reconciliation process, documents processing, de-briefing with the crew; • Prepare variety of reports such as daily flight reports, monthly reports, fuel reports, received cargo and pouches; • Report any operational non-compliance matters as well as observed hazards to aviation safety; • Promote and adhere to safe approaches to flight safety in line with respective guidelines; • Undertake standard data entry tasks and ensure information is organized and readily available for easy retrieval; • Collect, sort and contribute/transmit correspondence, reports and other material as required; • Set up, classify and maintain unit files for easy retrieval; • Perform other related duties as required.

Minimum Qualifications:

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience: Three or more years of experience in general administrative work. Experience in cargo and passenger aviation service provision is desirable.

Language: Fluency in both oral and written communication in English and Somali is a requirement.

Knowledge & Skills:

• Knowledge of aviation safety around aircrafts. • Ability to use standard office equipment such as photocopiers and scanners. • Knowledge of standard office software packages, e.g. Microsoft word. • Uses tact and courtesy to give and receive information with a variety of individuals. • Good attention to detail in order to identify data discrepancies. • Ability to work to deadlines and follow clear instructions. • Hands on UN/NGO aviation experience is an added advantage.

Terms and Conditions:

Contract Duration: 1 year (initial)

Application Instructions:

Selection of candidates is made on a competitive basis; For the purpose of this vacancy, priority consideration will be given to qualified internal candidates.

Interested and qualified candidates are requested to submit online applications through E-Recruitment.

Applications that do not meet the above requirements will be disregarded. Only shortlisted candidates will be contacted.

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WFP seeks applicants of the highest integrity and professionalism who share our humanitarian principles.

WFP is an equal opportunity employer and we are committed to promoting diversity and gender balance.