Business Analyst - ITD (Contractual)

Work for the IMF. Work for the World.

Job Summary

The ITD Finance and Human Capital Management (ITD FH) Unit of the IT Department is seeking a Business Analyst who will serve as a liaison between the IT department and business departments as part of the IT team to understand business requirements and to lead the delivery of software solution from demand to deployment. The unit is responsible for providing IT support and software delivery for the Fund’s business capabilities of human capital management, financial management and capacity development for technical assistance and training domains. The selected candidate will have opportunity to work in all these areas.

In addition, the selected candidate will:

• Elicit business requirements through brainstorming sessions, interviewing business partners, and requirements gathering sessions.
• Guide business users to evaluate their processes in a detailed manner to capture all aspects affecting and/or affected by the project.
• Translate stakeholder requirements into various documentation deliverables such as business requirements, functional requirements, user stories, use cases, workflow/process diagrams, business rules, etc.
• Provide inputs to testing plans for product and user acceptance test phases and create test scenarios for both phases.
• Develop relationship with stakeholders and end users to evaluate their needs, and how to best develop and implement solutions to meet those needs.
• Analyze business processes and systems, identifying inefficiencies and/or required functional enhancements, and documenting business processes and procedures.
• Communicate information effectively to non-technical audience through presentation, reports, and other written materials.
• Deliver projects and application enhancements and works with managed service providers.

Major Duties and Responsibilities

1. Partners with business and technology colleagues to elicit, analyze, translate, and document technical requirements, pain points or opportunities into ITD requirements.

2. Compiles swim lane diagrams, data flow diagrams. Helps with developing logical and physical data models and system/platform integration diagrams.

3. Work with IT delivery functions throughout the project delivery lifecycle to ensure all project goals and objectives are met, gathering, driving, and documenting stakeholder requirements and product vision through the planning, analysis, development and testing phases.

4. Providing inputs to testing plans for product and user acceptance test phases and create test scenarios for both phases.

5. Assesses near-term needs, using structured interview processes and consumer research methods to understand opportunities and help establish business priorities. Consults with Product teams and proposes alternative solutions. Advises on options, risks, costs versus benefits, and impacts on business processes and product priorities.

6. Analyzes, documents, and tests platform development, logic, process flows and specifications.

7. Shares knowledge with colleagues in various organizations (business and ITD) to drive understanding of business and platform needs and identifies solutions that align with customer objectives and IT strategy.

8. Collaborates with stakeholders involved in strategy and innovation to develop an ITD investment roadmap.

9. Collaborates with Platform Family Owners to remain apprised of technical strategy, status, and progress. Conversely, keeps platform owners aware of key platform-relevant customer issues and helps identify and resolve potential problems and conflicts.

10. Oversees the technical implementation of new systems and platforms to ensure conformance to specifications.

11. Facilitates development of product and platform solutions that combines knowledge of business processes, platforms, and general technologies.

12. Works collaboratively with architects, subject matter experts and platform family owners to facilitate the construction of system/platform models.

13. Develop Statements of Work (SOW) for managed and external service providers. Own the SOW process, which includes drafting and reviewing SOWs to ensure alignment with business requirements, gathering approvals, tracking status and communication between key stakeholders.

14. Within the scope of business analysis, monitors managed service provider performance and contract adherence and partners with IT vendor management office to perform reviews, process contract renewals and updates, and to provide feedback to all services and contingent workers.

Minimum Qualifications

Educational development, typically acquired through the completion of an advanced university degree in computer science, engineering, mathematics or related field of study or equivalent, plus a minimum of four years of relevant professional experience; or a bachelor’s degree in computer science or a related field of study plus a minimum of 10 years of relevant professional experience, is required.

• Excellent communication skills with the ability to bridge the gap between technical and non-technical staff.
• Proven ability to analyze business processes, identify issues and develop solutions.
• Experience with delivering major human capital management or financial management solutions, such as Workday, PeopleSoft, or a major ERP software package.
• Deep understanding of business processes in one or more of the functional areas in human capital management (payroll, pension, benefits, taxes, time and labor, etc.) and financial management (general ledger, commitment controls, project costing).
• Experience with application testing in the areas above and coordinating user acceptance testing with business users.
• Expertise in enhancing and maintaining applications for human capital management and financial management services.
• Experience in supporting applications in software-as-a-service and on-premises solutions model.

This is a one-year contractual appointment. Contractual appointments at the IMF are renewable for up to four years of cumulative contractual service, pending incumbent's performance, budget availability, and continuous business need.

Department:

ITDAI FH Information Technology Department Immediate Office Digital Finance and Human Resource UnitHiring For:

A11, A12The IMF is committed to achieving a diverse staff, including age, creed, culture, disability, educational background, ethnicity, gender, gender expression, nationality, race, religion and beliefs, and sexual orientation.