Associate RSD Officer – Level 2

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org).

The Associate RSD Officer is a member of the Refugee Status Determination (RSD) team. Under the direct supervision of the RSD Officer (RSD Supervisor), s/he is responsible for conducting RSD interviews to determine eligibility for refugee status, undertaking country of origin (COI) and other research related to the claim, as required, and drafting RSD assessments, including for complex cases. The Associate RSD Officer provides counselling to asylum-seekers and refugees on UNHCR's RSD procedures and on their status, rights and obligations in the country of asylum. The Associate RSD Officer may review RSD assessments of members of the RSD team and provide legal and procedural guidance and coaching, as required. The Associate RSD Officer may assist in developing and implementing RSD training, including for Government authorities and other partners, as well as other measures to enhance the quality and efficiency of RSD decision-making, and provide technical advice to strengthen national asylum procedures. The Associate RSD Officer assists in compiling and analysing information related to the RSD activities of the operation, and participates in decisions regarding appropriate case management strategies.

Strategic Direction and Coordination: • Stay abreast of legal, political, security and other developments which impact on the pro-tection environment, and in particular, on protection delivery through RSD. • Assist in the development of the RSD strategy of the operation and in the annual planning exercise. • Contribute to the development and enhancement of regional and global RSD standards and policies.

Response and Advice: • Review RSD decisions and provide appropriate feedback and guidance to RSD staff.
• Conduct RSD interviews and draft RSD Assessments in accordance with applicable standards and guidelines. • Maintain accurate and up-to date records and data related to all work on individual cases. • Provide counselling to asylum seekers and refugees. • Assist in designing, implementing and revising, as required, operation-specific SOPs for all aspects of the RSD operation in accordance with applicable standards and policies. • Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned functions.
• Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing to identify and respond to developments or issues impacting on the efficiency or quality of RSD decision-making, and to propose remedial measures.

Advocacy, Information Management and Research: • Conduct research on country of origin information (COI) and legal issues related to RSD and assist in maintaining a local repository of relevant information, guidelines and stand-ards accessible to RSD staff in the operation. • Ensure that persons of concern, Government authorities and legal partners have accu-rate information on the RSD procedures, including UNHCR standards, policy and prac-tice. • Assist in developing and maintaining processes to ensure that persons of concern, Gov-ernment authorities and partners have accurate information on the RSD procedures, in-cluding UNHCR standards, policy and practice. • Assist in initiatives to advocate with and support Government authorities and legal part-ners to establish and strengthen fair and efficient RSD procedures and RSD decision-making.

Promotion and Capacity Building: • Assess training needs of UNHCR staff engaged in RSD and related activities and provide on-going training and coaching on legal and procedural RSD issues. • Support the development and implementation of RSD training initiatives for Government authorities and legal partners.

Human resources: • Assist in evaluating and projecting RSD staffing needs using the RSD Staffing Bench-marks. • Support UNHCR staff engaged in RSD and related activities and exercise effec-tive oversight.

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and client-oriented. • Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations. • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities. • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working • relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility, adaptability, and ability and willingness to operate independently in austere, remote and potentially hazardous environments for protracted periods, involving physical hardship and little comfort, and including possible extensive travel within the area of operations; willingness to transfer to other duty stations within area of operations as may be necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

• Work experience, preferably in the area of refugee protection, human rights or international humanitarian law •Minimum 1 year of experience working directly with procedures and principles related to RSD. • Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles. • Strong research and analytical skills. • Excellent oral and written communication skills. • Strong interpersonal and cross-cultural communication skills. • Age, Gender, and Diversity (AGD) awareness and demonstrated ability to perform effectively in a multi-cultural environment. • The ability to work effectively under stress and in crisis situations. Desirable qualifications and competencies: • Experience as a decision-maker in UNHCR or Government RSD procedures is highly desirable. • Experience in counselling asylum seekers or refugees. • Experience in working with vulnerable or traumatized individuals. • Completion of UNHCR's RSD Learning Programme, COI Learning Programme, Protection Learning Programme. • Experience in supervising and in providing training or coaching, guidance or advice to staff.

•Puntland (Galkayo is a non-family duty station, and the volunteer will be subject to the overall direction and guidance of the UN Designated Official (DO) for security. This is usually the UNDP Resident Representative. The volunteer will be incorporated into all applicable security protocols and will be required to strictly adhere to the guidelines, security plans and other directives issued by the DO. While in Somalia, the volunteer will be accommodated at an accommodation that has been cleared by UNDSS. • The volunteer will be living in the UNCC. As a resident in the compound the volunteer will be allocated an ensuite villa. • Access to markets is limited due to difficulties of moving around without armored vehicle and are subject to UNDSS advise of having an accompanying national staff when visiting the markets. Access to restaurants and cafes and other public spaces are not allowed due to high level of security.