Associate Resettlement Officer

UNHCR - UN High Commissioner for Refugees

Open positions at UNHCR
Logo of UNHCR

Application deadline in 1 day: Wednesday 8 Dec 2021 at 00:00 UTC

Open application form
Are you a recruiter? You can now promote this job offer.


This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

• Cases are referred for resettlement in accordance with existing SOPs; • Participation at office meetings to discuss cases identified for possible resettlement con-sideration; • Resettlement events in ProGres database are properly updated and cases are tracked; • Resettlement country missions and refugee departures from (country) are facilitated; • Resettlement counseling is provided to refugees; • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counter-parts, including Implementing Partners (IPs); • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment; • A final statement of achievements towards volunteerism for development during the as-signment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

Under the direct supervision of the Associate Resettlement Officer , the UN Volunteer will undertake the following tasks:

• Conduct casework by interviewing identified refugees for resettlement. Assess the reset-tlement needs and complete RRF (Resettlement Registration Forms) and refer cases for review to the Resettlement Officer; • Research country of origin information to support and strengthen resettlement cases; • Support and assist in the preparation of and facilitation of resettlement country missions; • Assist Resettlement Officer with the organizing of training workshops and seminars on resettlement related issues for UNHCR staff; • Manage in a fair manner refugees’ resettlement expectations through information shar-ing, outreach and counselling; • Regularly liaise with Protection, Community Services and other relevant Units to individ-ual case processing within the Office; • Regularly update ProGres database with resettlement events and maintain own statisti-cal data for reporting purposes; • Participate at the Resettlement Unit, Protection Section and Office meetings when re-quested; • Undertake support resettlement missions to the field when required.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by read-ing relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publica-tions/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Depending on operational needs and the expertise of the IUNV selected, the IUNV may be expected to: • support in review of preliminary interviews or RRFs completed by others • Make referrals to other UNHCR staff/units, based on identified vulnerabilities and specific needs. • Ensure adherence to and contribute to continual review of operation-specific SOPs. •

• Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work inde-pendently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objec-tively, accurately and confidentially; responsive and client-oriented. • Accountability: mature and responsible; ability to operate in compliance with organi-zational rules and regulations. • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and abil-ity to manage a large volume of work in an efficient and timely manner; ability to es-tablish priorities and to plan, coordinate and monitor (own) work; ability to work un-der pressure, with conflicting deadlines, and to handle multiple concurrent pro-jects/activities. • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious work-ing relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity and gender;

Minimum 2 years of work experience with refugees and/or other people of concern in a protection capacity required, especially in conducting RSD (Refugee Status Determina-tion) and resettlement interviews.

The IUNVs will be based in Kirehe and Kabarore with possibility to go on mission to support case processing in other locations on need basis. Suitable accommodation is available in the respective locations. In all locations, security is at level 1 signifying low security risks. Hotel accommodation is available to staff while on mission to different locations and a list of UNDSS approved hotels is available. Travels to other camp loca-tions within Rwanda for relevant work responsibilities may happen with adequate notice. A volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with depend-ents (maximum three).

The Volunteer Living Allowance (VLA) is paid at the end of each month to cover hous-ing, utilities, transportation, communications and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$ 1,571. The VLA base rate is a global rate across the world, while the PAM is duty station/country-specific and fluctuates on a monthly basis according to the cost of liv-ing. This method ensures that international UN Volunteers have comparable purchasing power at all duty stations irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website ( For example, if the PAM for the current month is 54.6%, then the VLA for that month will be (US$ 1,571 x 54,6 /100) + 1,571= US$ 2,429. Moreover, a Family Allowance (FA) is added in accordance with the number of recognized dependents: US$ 250 if the UN Volunteer has 1 recognized dependent, and US$ 450 if the UN Volunteer has 2 or more recognized dependents. Accordingly the VLA will be US$ for a volunteer without dependent; US$ for a volunteer with one recognized dependent and UD$ for a volunteer with two or more recognized dependents.

In non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, international UN Volunteers receive a Well-Being Differential (WBD) on a monthly basis.

Furthermore, UN Volunteers are provided a settling-in-grant (SIG) at the start of the as-signment (if the volunteer did not reside in the duty station for at least 6 months prior to taking up the assignment) and in the event of a permanent reassignment to another du-ty station.

UNV provides life, health, permanent disability insurances as well as assignment travel, annual leave, full integration in the UN security framework (including residential security reimbursements).

UN Volunteers are paid Daily Subsistence Allowance at the UN rate for official travels, flight tickets for periodic home visit and for the final repatriation travel (if applicable). Resettlement allowance is paid for satisfactory service at the end of the assignment.

UNV will provide, together with the offer of assignment, a copy of the Conditions of Service, including Code of conduct, to the successful candidate.

Added 11 days ago - Updated 1 hour ago - Source: